Meet the Team

Gold Key Advisors

Gold Key Advisors have demonstrated a notable achievement at Glass Slipper Concierge. Having attained a high level of performance, customer service, experience, and knowledge in the industry, they have obtained the designation of Gold Key Advisor.

All Gold Key Advisors utilize either AXUS Travel App or Travefy Travel App, cutting-edge mobile platforms that organize your travel details and communicate updates and changes in real-time. From air to hotel to dining reservations and more, your entire itinerary is at your fingertips as you travel. With AXUS and Travefy, our Gold Key Advisors are even more “on-call” during your vacation, providing an even higher level of service for their clients.

Because of their standing and high level of expertise, Gold Key Advisor travel advisors charge vacation management fees for their professional travel planning services, much like many other professionals—attorneys, financial advisors, and architects. Average travel agent commissions are nominal, and fees allow travel advisors the freedom to invest extra time and great care in planning for their clients. The fee amount is left to the discretion of the Gold Key Advisor, but a typical vacation management fee averages $250.

Image of Melinda Herbert

Melinda Herbert

Specialties

Walt Disney World® Resort; Disney Cruise Line; Adventures by Disney®; Disneyland® Resort; Aulani; Universal Orlando Resort™

Image of Trish Mitchell

Trish Mitchell

Specialties

Walt Disney World® Resort; Disneyland® Resort; Disney Cruise Line; Universal Orlando Resort™

Image of Desiree Vazquez

Desiree Vazquez

Specialties

Virtuoso Certified Travel Advisor; Walt Disney World® Resort; Disneyland® Resort; Universal Orlando Resort™

Image of Katie Chang

Katie Chang

Specialties

Walt Disney World® Resort; Disney Cruise Line; Adventures by Disney®; Universal Orlando Resort™

Image of Dana Nethery

Dana Nethery

Specialties

Virtuoso Certified Travel Advisor; Walt Disney World® Resort; Disney Groups/Disney Youth Groups; Disney Cruise Line; Disneyland® Resort; Adventures by Disney®; Resort; Universal Orlando Resort™

Image of Michelle Grasso

Michelle Grasso

Specialties

Virtuoso Certified Travel Advisor; Walt Disney World® Resort; Disney Cruise Line; Disneyland® Resort; Aulani; Universal Orlando Resort™

Image of Nicole Sutton

Nicole Sutton

Specialties

Walt Disney World® Resort; Disney Groups/Disney Youth Groups; Adventures by Disney®; Disney Cruise Line; Disneyland® Resort; Aulani; Universal Orlando Resort™

Image of Shannon Heffern

Shannon Heffern

Specialties

Virtuoso Certified Travel Advisor; Walt Disney World® Resort; Disneyland® Resort; Disney Cruise Line; runDisney; Universal Orlando Resort™

Image of Tammy Henderson

Tammy Henderson

Specialties

Virtuoso Certified Travel Advisor; Walt Disney World® Resort; Disney Cruise Line; Disneyland® Resort; Adventures by Disney®; Universal Orlando Resort™

Image of April Tan

April Tan

Specialties

Walt Disney World® Resort; Disney Groups/Disney Youth Groups; Disneyland® Resort; Universal Orlando Resort™

Image of Jennifer Aires

Jennifer Aires

Specialties

Virtuoso Certified Travel Advisor; Walt Disney World® Resort; Disney Cruise Line; Adventures by Disney®; Disneyland® Resort

Image of Patricia Fasciotti

Patricia Fasciotti

Specialties

Walt Disney World® Resort; Disney Cruise Line; Aulani; runDisney

Image of Ashleigh Rainey

Ashleigh Rainey

Specialties

Walt Disney World® Resort; Disney Cruise Line; Disneyland® Resort; Universal Orlando Resort™

Image of Leah Brake

Leah Brake

Specialties

Virtuoso Certified Travel Advisor; Walt Disney World® Resort; Disneyland® Resort; Disney Cruise Line; Adventures by Disney®; Aulani; Universal Orlando Resort™; Disneyland Paris

Image of Erin Karpenko

Erin Karpenko

Specialties

Walt Disney World® Resort; Disneyland® Resort; Adventures by Disney®; Aulani; Universal Orlando Resort™

Image of Marlene Patrick

Marlene Patrick

Specialties

Walt Disney World® Resort; Disney Cruise Line; Disneyland® Resort; Adventures by Disney®; Aulani; Universal Orlando Resort™, Disneyland Paris

Virtuoso Orlando Resorts

Four Virtuoso luxury Orlando resorts—Four Seasons Resort Orlando, Waldorf Astoria Orlando, The Ritz Carlton Orlando, and Loews Portofino Bay at Universal Orlando—bring a special touch of luxury to your vacation.

Learn more about these 5-star, luxury resorts