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Our Difference

Not your typical travel agency.

Henry J. Heinz, the founder of H.J. Heinz Company, once said, “To do a common thing uncommonly well brings success.” We couldn’t agree more. Here are some of the things that we, at Glass Slipper Concierge®, do uncommonly well:

Unrivaled Knowledge of Disney Destinations

Our travel advisors don’t just read about Disney in guide books and brochures. Their knowledge comes from firsthand experience at the Disney resorts and theme parks, aboard the Disney cruise ships, and guided Adventures By Disney® vacations. An average travel agent can tell you the price of a Disney vacation; our travel specialists can advise precisely what luxury Disney resort is perfect for you and plan your vacation to the last detail!

Advise Instead of Asking for Your Order

We pride ourselves on the value of the Disney advice that we offer. The way we look at it is that if our clients know everything there is to know about planning a luxury vacation, they wouldn’t need us. Our Disney vacations are customized to meet the unique needs of each of our clients. We simply don’t believe that one size fits all.

Personalize a Vacation Experience for You, and Only You

Selecting and reserving your luxury Disney resort and type of theme park tickets that are best for your vacation is just the beginning. But that’s where most travel agents call it quits. Not us! We’re in it with you all the way by offering customized itinerary planning so that you won’t miss a single thing during your Disney vacation. From Disney dining reservations and special events to recreation, VIP Tours, and more, your travel advisor will be your personal itinerary planner, leaving you feeling like the VIP that you are.

Obsess Over the Details

The difference between a good vacation and an exceptional one lies in the details. The travel advisors at Glass Slipper Concierge scrutinize your vacation plans with a fine-tooth comb to ensure that even the subtlest of details are addressed. This results in a flawless Disney vacation for you.

Designated as an Earmarked Diamond Producer Agency

Glass Slipper Concierge has been designated by Disney Destinations as an “Authorized Disney Vacation Planner” based on its strong support in selling Disney vacations. The elite EarMarked Diamond Producer level recognizes our agency’s stellar sales performance in Disney Vacation Planning.


“Tammy was very easy to work with, made the whole Disney experience for my family of 12, easy and with as little stress as possible. Shopped for the best deals for my family so we could have a very memorable vacation of a lifetime.”

Kani Darden, Utopia, TX

“Nicole Spero was absolutely amazing and helped plan the greatest honeymoon tailored just for us! She helped take the stress of planning a honeymoon off me and took care of everything! I’m so glad we used her!”

Nicolette Tate, Nederland, TX

“We had an absolutely perfect vacation!! It was exactly what I had hoped for our 10-year anniversary. We actually both wept before we left our hotel on Sunday - happy/grateful tears for the memories made and time shared. You’re the reason that all happened so thank you so very much.”

Kristen Myers, Washington, DC

“I would HIGHLY recommend using Jacqueline to help with your Disney planning! This was our first Disney trip and we had no clue about anything - I let her take the reins and she did such an awesome job! She took all our interests into consideration and planned the perfect trip for our family. The itinerary she provided was so detailed and all her recommendations were fabulous! The app her company provides was amazing too. If you’re looking to do Disney, she’s your girl!”

Meredith Downs, Biloxi, MS

“Everything Leah recommended—the VIP tour, the Photopass, Genie+, all of our dining—was spot on and really made the experience incredible. All of the transfers were seamless, and it was so convenient to have everything outlined in the itinerary. I will definitely refer Leah to anyone I know planning a Disney trip!”

Katie Kolator, Lambertville, NJ

“I could not have done this vacation without Nicole Spero’s help/guidance!!! This was my first time at Disney in the “modern era” of technology (I was last there in 1988), and I had no idea what I was doing when trying to plan a vacation for my family. Nicole was extremely accessible and really listed to what we wanted to do for this vacation… based on that information, Nicole’s recommendations were spot on!!! We enjoyed everything that she suggested, it was awesome!!! I liked that she contacted me the first morning, after we arrived, to make sure everything was going okay, her concern was very appreciated. I really can’t say enough good things about Nicole, the pride that she takes in her work translates into a fantastic, stress-free (yes, it’s possible) family vacation for you! I can’t thank Nicole enough and will definitely use her services in the future!!!”

Missy Smith, Chicago, IL

“Working with Marla is an absolute joy, and the world needs more people like her. Her experience, knowledge, and attention to detail is deeply appreciated, and she genuinely cares about the health and safety of my family, especially as we try to navigate traveling during this ever changing pandemic. Marla is a treasure.”

Nhã Schiro, New Orleans, LA

“Shannon Hogue’s advice and guidance was instrumental in making THIS trip truly magical! We were able to accomplish so much, in such a short amount of time compared to numerous other trips we’ve made to the same Disney facilities.

Shannon was VERY well organized, which made our experience so much more enjoyable. Instead of spending our precious vacation time checking times or reading maps, we simply followed the itinerary she made for us. Our days were meticulously planned at each park along with our dining reservations. We could tell by the attention to detail and efficiency of time management that a lot of time, effort and thought went into making this trip special for our daughter’s birthday.

Shannon is a delight to work with- she’s a very professional travel agent. Talking with her is EASY, she never makes you feel like she’s doing a job- and her first-hand knowledge of and affinity for the Disney parks makes her the PERFECT person to plan your trip, as she’s an avid and experienced Disney fan, who knows from experience how to maximize your experience while minimizing cost.”

Anel Gavin, Sleepy Hallow, IL

“We absolutely LOVED LOVED LOVED our trip!! We cannot thank you enough for your help and your guidance! You made our trip so smooth and stress free and for our family dynamic that is a miracle! Everything was seamless and it was just the right amount of things to do without wearing us all out and it was so nice to just follow a plan knowing we could stray from it if we needed to or not. You really listened to how we wanted to do a trip there and you hit it out of the park! We had a blast…we could not have made it an enjoyable trip without your plan for us. Thank you!”

April M., College Station, TX

“The VIP Tour was a real game changer for our family. We spent both days together enjoying ourselves. There was zero stress! I had no idea how much time and energy is used just figuring out where to go next and where the closest bathroom is located. And I think that’s worse when there are such huge holiday crowds. We will definitely use the VIP Tour again and are even thinking of how we could bring family or friends. Thank you, also, for arranging all of the driving for us. That took another layer of stress away from my husband.
Erin, you truly helped our family have the Disney trip of a lifetime. You took care of everything and used your knowledge and expertise to make it absolutely magical. We will never go back to planning our own Disney vacations again. We can’t thank you enough!”

JJ Frederickson, Burlington, WI

“Dear Nora…..Thank you so much for planning such a wonderful trip to Disney for us. All of your hard work made our days at the parks so easy to navigate. We will treasure the memories we made for years to come.”

Linda Mannino, Huntington, NY

“Rose was an absolute pleasure to work with. She took the time and patience to make our first family trip to Disney a week we will always remember. I felt she truly cared that we had a nice vacation, as if she was planning her own. I highly recommend Rose as well as Glass Slipper for any trip planning.”

Melissa Blevins, Novelty, OH

“Thank you very much for planning such an amazing trip! We had a fantastic time both at the resort and the parks.The Four Seasons may be even more magical than the Magic Kingdom. Everything from our suite to the water park was wonderful. In fact, we modified our plans for Thursday, Friday, and Saturday to enjoy a few hours at the pool each day. . . .
Overall, your planning and advice were invaluable. I love planning trips to a high level of detail and often don’t use travel agents. However, this trip would have been half as fun and far more stressful had you not done the planning. We enjoyed every moment of the trip and can’t wait to go back. It was truly a luxury experience and one that we will never forget!”

Nathan Imperiale, Washington, DC

“Hi Erin (Karpenko). We had an AMAZING time in Disney and much due to your incredible help and planning. Having our first nights dinner at Cinderella royal table was incredibly special so thank you for that recommendation. Actually all of the dinners were great calls and so fortunate you brought them to my attention and planned them for us. My kids LOVED Chef Mickeys and seeing all the characters. Not much we would have done differently, we got to experience all the parks, had great character dinners and our room with a few of the fireworks was perfect!!!

Thank you again and we will definitely keep in touch for our next visit–and good to know that you do other trips.”

Kelley Gilligan, New Canaan, CT

“We had Ashley Behncke as our travel agent for our trip to Disneyworld. From start to finish, Ashley exceeded my expectations. She took all the stress out of booking our vacation. She listened to our needs and crafted an itinerary that worked perfect for our family. She was incredibly knowledgeable and shared tips and tricks that can’t be found by searching the internet. We had an unforgettable family vacation and I have no doubt it is to all the work that Ashley did for our family. She will be our go-to agent for all our future Disney trips. I have already recommended her to all of our family and friends and will continue to do so. I am beyond thankful that we found Ashley.”

Jessica Bodas, Sugar Land, TX

“Hi Desiree. I wanted to tell you how much I appreciated everything you did to make our Disney vacation truly magical. My boys continue to talk about this trip nearly every day. It was absolutely fantastic and wouldn’t have been nearly as wonderful without your help. You truly went above and beyond for us and I can’t possibly thank you enough. We are already discussing the possibility of coming back, and when we do, we will absolutely reach out. You are a true gem and your kindness and expertise is a rare find.

Lacey Huckle, Centennial, CO

“I wanted to take a moment and extend a thank you for the exceptional service that Nicole Spero offered to me and my family for a recent Disney Vacation. Her service from the first introductory phone call to the last phone call was exceptional.  Nicole’s service was without any doubt the best complete service I have ever experienced. Nicole essentially offered Concierge Services on any issue, at any time, with a friendly welcome and immediate action. The treatment my wife and I experienced from Nicole was Gold Standard- services expected for a traveling dignitary not a vacationing family- Hats off to Nicole-.”

Steve Goerlich, Cream Ridge, NJ

“My family’s journey to Disney started 3+ years ago and you have been there with us every step along the way. When we decided that our youngest son wasn’t quite ready, you were understanding. When Covid-19 hit, you fielded all of our what-ifs and made us feel comfortable with delaying the trip yet again.

The week we decided to travel is the same week that Hurricane Ian decided to visit Orlando as well. As we were panicking about what we were going to do, bracing for the hurricane and its impact on the parks, I reached out to you. Even while preparing for the storm yourself, you managed to make the stress of everything melt away. The hurricane came and went without making us feel like our vacation was ruined. We had the absolute best two days of our vacation after the hurricane thanks to your ability to find solutions to all of our questions.

I cannot thank you enough for carrying us every step along the way, from the infancy of planning to the moment we arrived home. You were able to take this overwhelming idea of a Disney vacation and make it into a stress free, wonderful vacation that our family will never forget!”

Tim Hucke, Louisville, KY

“Melinda is the BEST!!! Second time using her and will use her again. She is the best at her job and made this vacation easy, stress free, and magical!!”

Debbie Taylor, San Angelo, TX

“Sage’s perspective as a mom of young kiddos was invaluable! She had literally walked the many Park miles in my shoes! She knew when we would need breaks, which rides would be hits, which restaurants would be good fits, and all the ins & outs if Disney with young children—what more could you ask for! I appreciated Sage’s empathy for how important the trip was for our family, and I know she was genuinely thrilled for us to make Disney memories. Because she was so invested & excited for our family, I knew I could count on her to plan a “happily ever after” trip. I would (and already have) recommended Sage to any family planning their Disney adventure!”

Emily M., San Antonio, TX

I have been wanting to send you a note regarding our Disney Cruise. It was just WONDERFUL - the entire cruise from beginning to end. Having connecting rooms and balconies with Vicki and Shane was great. My husband and I so enjoyed being able to spend time with our grandkids and Vicki & Shane in such a relaxing mood - that was the best.

All in all, whole trip was wonderful - except that it had to end. Thank you for all you did to make our trip so great and make for so many memories.”

Barbara Sauter, High Ridge, MO

We had an incredible time in Disney World, the hotel, the restaurants you recommended it, your detailed itinerary with all the wonderful tips and your amazing client oriented services. My son never stopped smiling and he enjoyed every second of the trip. I will reccommend your services to everybody I know.  THANK YOU VERY MUCH!”

Karina M., Argentina

“Nora ~ We had a wonderful time and they spoiled me silly and we got to do so much stuff. I LOVED the Animal Kingdom resort and it was just a dream trip. Thank you for helping us all out. It wouldn’t have been so wonderful without your help.”

Jessie Darmanin, Oldsmar, FL

“I seriously love how each day is planned out taking everyone’s possible needs into account. This is so great! I’m the person who likes to plan everything out and figured I’d take a break from doing that this year. I couldn’t be happier that we found you for our trip!”

Nicole Heffernan, Savannah, GA

“Just wanted to send some kinds words about Dennis Brown. He has helped me plan my Disney World Vacation for the last 14 months for my daughters 6th Birthday. To say we had a magical time would be an understatement. He has been truly amazing, answers all my emails almost immediately and has also been available to me by phone. I will be sending anyone and everyone his way, everyone deserves to have someone like him help plan such an important trip. Thank you!!! Thank you!!! I can’t wait to start planning our next trip with him.”

Amanda Meloney, Folsom, PA

“Laura Barlow was absolutely fantastic to work with and made our trip to Disneyland one of the best ones ever. She planned EVERYTHING out which allowed us to do everything we wanted to do at Disneyland and so much more. From getting us a great table at the Character breakfast to giving us a detailed itinerary which helped us know where to go to getting us into THE hottest event of the season (Oogie Boogie Bash) everything was taken care of.

Disney is a place where if you don’t have a plan, you waste a lot of time. With Laura, we were able to do and see so much because she planned every detail out for us. Because everything was planned so well for us, we still had plenty of downtime for the little guy. She is a delight to work with and I couldn’t recommend her highly enough for anyone looking to experience Disney to fullest with their kids.”

David F., Seattle, WA

“Michelle has been a wonderful help for all of our Disney trips in the years. She has dialed into our needs and made our trips as leisurely as possible. Disney World has evolved into a complicated endeavor that requires travelers to be super involved to have a fun and rewarding trip. Michelle handles all of those duties with aplomb, going above and beyond to ensure that our family is spending our time enjoying our time in the parks and not stressing about schedules. I never want to plan a trip without Michelle helping guide the way again!”

Brison Harvey, Salvisa, KY

“Jennifer Kozlow helped us plan our very first Disney World trip with our two young boys, and was amazing. Our older son has an unusual food allergy, and Jennifer was able to help us make the trip seamless and fun, everything from getting us a microwave in our hotel, to notifying all the restaurants of the allergy. She helped us figure out the best time to go for the year, and worked on getting us a hotel that worked for our needs. She planned out every ride at each of the parks to make sure our children got to enjoy all the fun stuff, and not have to wait in long lines. My whole family had so much fun that we have gone back every year since, always using Jennifer to help us plan a new, and amazing Disney trip. We always recommend her to any friends and business clients that are going to Disney, even if they have been there before, whereas Jennifer knows how to make your trip an amazing experience! We will continue to use her services and recommend her to everyone!”

Meg and Rick Rath, Alexandria, VA

“Dennis Brown and the entire Glass Slipper team were my family’s one stop shop for planning our first Disney World Vacation (as parents). The level of personalized attention to detail and attentiveness was a refreshing change from what has become the self-service norm in the travel industry. His thorough understanding of every restaurant, hotel and park helped us have a truly magical experience my family won’t forget. If you are planning a trip to Disney, Dennis is a person you should know!”

Ron and Jennifer Tessendorf, Palatine, IL

“We have had the pleasure of having Staci arrange multiple outstanding vacations for our family over the last several years, including multiple Disney vacations, Disney Cruise to Norway for our extended family, large family reunion trips, and most recently our cruise to Alaska. While we are very experienced travelers and comfortable making our own arrangements, we love use Staci to help arrange these vacations due to incredible service, attention to detail, and always spot on recommendations. She really gets to know what is important to our family and helps us achieve those goals yet at the best value to keep cost down. Just perfect every time!!!”

Thom Dahle, Clear Lake, MN

“We just had the most incredible wonderful amazing family trip and it was completely due to Sage and how professional and on top of everything that she was. She made our trip effortless and we got to see and go to all the best rides, restaurants, and events. I can not say enough good things about Sage and if she wasn’t so happy working for yall and Disney I would ask her to come and work for me. Thank you all for such an amazing and memorable trip!”

WB Cavender, San Antonio, TX

“Tom and Rosanne Mottola are the most amazing planners I have ever had the pleasure of working with.”

Vanessa Ullo, Brooklyn, NY

“The trip was great. Caitlin had it all planned out for us which made it so much easier to get around in the parks and optimize our time. The kids loved it and the memories will be lasting!”

Amy Moeller, St. Louis, MO

“Amanda is extremely knowledgable on all things Disney. She was quick to respond to my initial inquiry and a pleasure to work with throughout the whole process. She brought that added pixie dust that made our trips magical. Looking forward to planning another trip with Amanda’s help real soon.”

Tricia Callahan, Marietta, GA

“Hi Carrie,
My family had such a wonderful time at Disneyland. We had so much fun and made so many memories. Our entire trip was flawless. Our reservations went smoothly and the itinerary that you sent to us was great. My husband ended up loving it! Your help was what made this vacation worry free for me. We are in LOVE with Disneyland now and can’t wait to go back.”

Amee Barber, Mount Vernon, WA

“Ashleigh went above and beyond for us! She answered every question and helped us through every step. I couldn’t have asked for a better experience.”

Alyssa Tolbert, Citronelle, AL

“Dani - Thank you for making Jake’s first trip to Disney SOOOO memorable!!! I am learning that all things Disney are not easy to navigate - and having you as a resource is beyond. Our trip from start to finish was flawless because of you. And, getting back to me immediately at each and every turn was so very appreciated!!!!!! You are a true gem!!!”

Jenny Drucker, Washington, DC

“I reached out to Kelly Jackson to help my rookie family on our first ever trip to Orlando. I had very specific needs because we were on a tight budget and I have a picky husband. Her planning was spot on with everything we needed. From meeting our nerdiness with being HUGE Star Wars and Harry Potter Fans to knowing that we also had very limited time for our visit and even more importantly knowing that we had a teenagers to accommodate so she considered them in her planning. It couldn’t have gone smoother for us. And it was an incredible relief for me having everything planned for us, so it took the stress off of me. Her suggestions on rides, timing, where to eat, what to see was spot on for us. She even suggested we take a long break on a day after 3 days of hitting the parks and she was so right. AND to top it off when we did run into issues which were due to weather or things out of her control, she was available to assist us. Kelly was amazing and this trip was one of the best that my family has taken. Truly she is an amazing coordinator.”

The Fushille Family, Dripping Springs, TX

“I’ve been to Disneyland many, many times and consider myself an expert! But this past trip that we booked with Laura Barlow was my favorite by far. She knew so many tricks and secrets to really make our visit special. The best example of this was our night at Fantasmic. That’s been my favorite show for ever and Laura was able to secure us front row seating through our dining reservations! I had no idea!! I still can’t get over being that close! She made our trip so stress free and easy, I highly recommend using her for your next Disney adventure!!”

Ashlee P., Ludington, MI

My wife and I just took our three kids to Disney and had an incredible experience. We cannot recommend Laura Scott enough. She took all of the anxiety out of the trip. All of our input was thoughtfully incorporated into an itinerary that perfectly suited our family’s profile. In a short amount of time at the park, we felt like we were always in the right place, able to enjoy unique Disney experiences as if we had been going for years. She was on call 24/7 to answer questions and make last-minute changes as necessary. Surprisingly, my wife and I agreed it may be our favorite ever family vacation.”

Houston Simmons, Fort Worth, TX

“I am extremely pleased with the services offered by Laura Barlow through the vacation planning process. The itinerary and touring plans that she created for our group was the perfect amount of information and I referred to it several times each day. This was a group of four families, eight adults and six children ages from 71 to 5. One of our biggest concerns was would we be able to stay together and still do everything we wanted. With the help of Laura, our travel agent educating us on how to use the Genie app effectively and her recommendations on how to get the most out of both Disneyland and California Adventure, we were able to accomplish that. We had the best family vacation and will definitely use Laura again.”

Alan McGaw Jr., Maple Valley, WA

“Well, now that I am over my Disney hangover… it was amazing. The crowds were a bit much but thanks to your early morning tips we were able to get in the biggest and best rides before 10 am. Your expertise allowed me to take full advantage of the Disney Genie system. Also having a designated driver pick us up to and from our resort allowed us to enjoy more of our vacation. You are an absolute asset to our Disney experience!!  Thank you.”

Lisa, Greensboro NC

“We had the best spring break trip to South Carolina, thank you for making it happen! From the Disney resort to the amazing Virtuoso accommodations in Sea Pines, nothing can beat the hospitality we received. Thank you for making all of this happen on a last minute pivot! You didn’t leave out a single detail and made everything so easy for us. You’re the best, you have clients for life!”

Ali B., Cedarburg, WI

“First and foremost, I want to extend a BIG THANK YOU! We couldn’t have done it without you Shantrell Kramer. My advice to any Disney traveller would be to have you plan their trip!

As I began planning our Disney vacation, I became overwhelmed with all the choices and options. We were planning to take a family vacation to Disney World with our kids and wanted to coordinate Other family members joining us. I reached out to Shantrell for help in planning our trip. I couldn’t have made a better decision! She listened to our likes/dislikes and was able to plan accordingly. She spent time working through the best scenarios for our daily schedules. Hotel accommodations, dinner recommendations and reservations, Lightening lanes etc. Even after we had organized all the trip details, she kept an eye on available options and recommended changes and upgrades that would enhance our trip.

She thought of everything and we were able to experience the best Disney had to offer. Thank you Shantrell! I have already passed along your contact info to others looking to book a Disney vacation! Once again, your help made the trip a true memory maker. I wouldn’t begin to plan a vacation like this without your sage wisdom and advice. Thanks for everything.”


Lydia, Leesburg, VA

“Absolutely amazing! Always answered my calls or texts. Made great recommendations and made sure everything was planned and perfect for our trip! Leah was able to make reservations that were popular and hard to get to ensure that our Disneyland trip was memorable! So happy with her services!”

Tatiana and Clifford Stull, Miami, FL

“Dani ~ We had the best time ever! By far our most memorable family vacation! Everything was perfect. We are already trying to decide when we can go back! Thank you for all of your help. I couldn’t have done it without you! And we will for sure contact you for any other trips! And you will be highly recommended!”

Paige C., Levelland, Texas

“We are a second generation Disney family, and even with all of our experiences going to the parks, Nicole Sutton’s assistance has been invaluable. She has assisted us in planning a number of trips for our large extended family. She was able to suggest new experiences to enhance our tips and she is incredibly responsive and helpful when we needed to make last minute changes. We will absolutely turn to Nicole again to plan our next trip.”

Stacy Silverstone, Marietta, GA

“Shannon was recommended to me by a friend and I feel like I need to send my friend a thank you note because we had one of the best vacations of our lives simply because Shannon made it all so easy and fun. From working with our budget and timeline to helping us decide an itinerary and making excellent notes and suggestions she showed that she really understood what we wanted in our trip. She was always there to answer questions and we will use her again and again!”

Vicky Mason,, Manassas, VA

“Nicole Spero is THE BEST! We were first-timers to Disneyworld and pretty overwhelmed by it all. Nicole took the time to break it all down for us and planned the absolute perfect trip for my family. Everything was considered—my kids’ ages, what kind of rides they’d like, when bedtime usually was…which made for the perfect custom-tailored vacation for us. She was even available via text for questions during our trip! She’s prompt, friendly, and so knowledgable about all Disney properties. Can’t wait to work with her again!”

Trisha London, Edina, MN

“Ashley is amazing. She planned our entire trip. The planning process was stress free and Ashley was there to answer all my questions (and did so remarkably fast!). I cannot recommend her enough. I am a “type A” personality so for me planning and organization are cruical. Ashely’s itinerary was everything I could have asked for…and more. It was so detailed and mapped out the whole trip! I loved it! After our trip my son, who is 7yo, said to me “wow mom! That was a great trip! You planned it so well” when i told him it was Ashley who did all the work he told me, “well she deserves the biggest gold star!” And I couldn’t agree more!”

Haley S., Harwich, MD.

“What can I say about Nicole that hasn’t already been said. She knows what she is doing. Our group of nine just completed a vacation of a lifetime and it was all because of Nicole’s expertise. If you are planning a Disney trip, do yourselves a favor and work through Nicole. She is first class all the way.

Nicole, thank you so much from myself and my family. We have already started talking about our next trip and you will be the first person I call when our decision to go is made.”

Daniel Kittoe, Anchorage, AK

I have given this a lot of thought, but still not sure if you will understand just how much my family and I appreciate what you did for us. I felt like a VIP. My grandkids couldn’t have been more pleased.  You do your job very well and deserve lots of praise. Please know that if the need arises, I will use you again. Thank you isn’t enough.”

Doris M., Montgomery, TX

“Trish Mitchell has booked many Disney trips for my family and my friend’s family. Trish is always easy to get in touch with, happy to assist, is very knowledgeable, and navigates Disney like no other.  Trish always lets me know she can book dining and activity reservations, in addition to our room and parks reservation. In fact, we are going to Disney in a few weeks because Trish kept looking for a room to open up at a resort that would fit our budget. If it had not been for Trish going the extra mile, we would not be going.

Thank you Trish for helping our family to make many good Disney memories!”

Julie Ritsema, Wayne, NJ

“Laura Barlow was AMAZING! She is responsive, attentive, and thorough. She made us look like pros during our first time at Disney. We are grateful for the care and professionalism she provided.”

Tiffany R., Fredericksburg, VA

“Sage did a great job of listening to my family’s needs and constantly adjusting for our own personalized experience! Could not have had such a magical time without her!”

Analise P., San Antonio, TX

“We had a fantastic time at Disney and everything was made easier by Ashley and Glass Slipper Concierge! The peace of mind of knowing that our trip to Disney was perfectly planned was a real lifesaver, especially while traveling with a toddler during a pandemic! Couldn’t be happier with our trip!”

Sergio B., Chicago, IL

“This is the only way to visit Disney. Disney vacations can be totally overwhelming, both during the planning stages and while there. If you try to ‘wing it,’ you run a great risk of leaving feeling that you’ve spent a ton of money just to run yourself ragged fighting crowds, suffering in the heat, and not doing everything you wanted to do. Instead, with our Disney concierge, Dani Garcia, we never felt rushed, or like we were spending all of our time in line. We left feeling that, while there’s still so much more to see and do, we hit everything we really wanted. We’ve been to Disney three times and this was by far the best trip. We won’t go again without using this service.”

Shea Culpepper, Sugar Land, TX

“Glass Slipper, Melinda Herbert has planned four disney vacations for us. Each trip has been a relaxing experience due to all of the work she does for us ahead of time. I would encourage anyone who is considering Disney to go with Glass Slipper. They make everything magical!”

Heather McDuffie, Austin, TX

“I do not even know if words can express how grateful we are to you (Jen Jefferson). Our trip was so amazing and we would’ve never had such an awesome time if it wasn’t for all of your hard work. I will definitely recommend you to anyone who is interested in going to Walt Disney World because you made this a very magical experience. I was able to concentrate on creating memories with my children while not having the stress of planning this vacation. We plan on going again in another three years so for sure I will definitely be calling you then. Thanks again for everything!!

Teresa, Olmsted Farms, OH

“Hands down, Katie is the best! I wouldn’t trust a Disney vacation to anyone but her. Katie does an excellent job tailoring your trip to your family and your interests. From planning a princess heavy trip when our daughter was little to a ride focused trip as our kids have grown older; she nails it every time! Katie takes the stress out of Disney planning by making your resort, park, dining, and experience reservations and provides a detailed itinerary and guides to Genie+ and Lightning Lanes before the trip arrives so all you have to worry about is experiencing the “Magic of Disney”!”

Goodin Family, Sergent Bluff, IA

“Just got back from our first family Disney trip and it was AMAZING! Kelly Lashley planned it all for us and we have precious memories that will last a lifetime! She could not have been more helpful - including when I texted her last minute questions about checking in and where the best seat for a show was while we were at the park! If you are planning a Disney vacation, contact Kelly! She makes the planning effortless for you and gives you an experience your family will treasure always!”

Renee Kelly, Knoxville, TN

“Ally is wonderful!! With new shows and systems in place, it was so helpful having Ally’s expertise and recommendations. Not only did she provide a full itinerary with some tips & tricks before we left, she checked in with us daily letting us know about opportunities for dining reservations that popped up and helping us make changes on the fly. It was like having a personal assistant every step of the way! I will never book another trip to Disney or Universal without her!”

Stephanie Baker, Troy, AL

“Best experience I’ve ever had with a travel agent. Amanda was superior to any travel agent I have ever worked with in the past.”

Dan Alford, Alpharetta, GA

“I first contacted Glass Slipper Concierge about 16 months ago. I sent in an internet inquiry, and was very pleasantly surprised to have been contacted by a local representative. Dennis walked us through several different options, and booked us a great trip. Unfortunately, due to an medical situation with one of our children, we had to cancel our trip.  Dennis had our deposit refunded in less than a day, and was extremely empathic to our situation. He and I started to book a trip for this past November, but again we were unable to follow through. When we contacted him for the third time, I expected a little hesitancy on his part. He was as helpful and gracious as ever. His patience and kindness, are a testament to the man he is. 

When we were actually going to get to go on the trip, his service was even more incredible. He and Amber spent hours on the phone planning every detail of our visit. He even gave us an hour by hour itinerary for every day we were in the parks. Any questions we had, we immediately answered via email (even late at night on and weekends). In a time where good service is rare and great service is a thing of the past, Dennis shows that when someone truly enjoys their job a customer’s wildest expectations can be exceeded.”

Drew and Amber Droegemeier, Wichita, KS

We all had a great (and magical) time at Disneyland! The Disneyland Hotel met our expectations, and having adjoining rooms made it easy for the grandchildren to visit back and forth. Although both parks (Disneyland and Disney California Adventure) were crowded for the Thanksgiving holiday, we were able to accomplish all of our objectives without excessive wait times…Thank you for all your assistance with the planning process. Your suggestions were helpful and the detailed itinerary was invaluable in helping us “navigate” the day-by-day activities. I’m not sure we could have done it all without your assistance.

Ed Mitchell, Dallas, TX

“Vacation is supposed to be fun and relaxing and with the help of Glass Slipper Concierge and our representative, April Tan, that is exactly what this vacation was! She took care of every singe detail from recommendations, reservations, and transportation to and from the airport. Our representative, April, answered all of our questions promptly, even when we were on vacation! One evening, we needed to change our dinner reservation so I messaged her and she promptly took care of the cancellation and booking us a new reservation. The service was fantastic and made our trip super relaxing!”

Katie Mongelli, Great Falls, VA

“As a chronic “plan it myself” type of person I can’t begin to explain how wonderful it was for Ally to do all of that for me…and better! From dining reservations to all the great reminders and tips she has allowed me and my family the time to just enjoy ourselves with no worries even amidst the temporary changes. Ally is professional, kind and very attentive to all of our needs. After 25 years of planning and stressing every vacation I never have to again. Thank you so much Ally for everything!”

Kim Guynn, Panama City, FL

We had an amazing time. Braylon told me on the first day it was the best day of his life…You really did an amazing job planning our vacation and all the tips you gave us. We thank you again.”

Carrie Isom, Saginaw, MI

“I would like to take this opportunity to commend Ms. Jennifer Kozlow for her fantastic travel services.  My sister and family, who live in Chile, needed an agent, who could guide them through their visit in the United States. I was able to find your company in the Internet, and as soon as I sent the information, Jennifer immediately contacted me. From that moment on, all my questions and requests were answered! She worked diligently day and night, planning my family’s stay at Disney World…My family and I feel so blessed to have found such a professional, caring, efficient, friendly, and most importantly, problem solving person! We want to thank her, from the bottom of our hearts, for making a family vacation “A Dream Come True!”“

Haydee Brodhead, Miami, FL

“Sage is an amazing Disney planner! She handled everything for us, which was so helpful! She got us amazing dinner reservations at restaurants I would have never known about. She was always available for questions and tips. Even when things didn’t go according to plan (i.e RAIN!) Sage was right there with other options and new dining reservations. She absolutely goes above and beyond and I feel so grateful she helped plan our vacation. It would not have been as magical without her.”

Callie J., Houston, TX

“Michelle made this trip as seamless and effortless as possible. She planned the trip down to the smallest details and her agendas were easy to follow, well thought out with just the right combination of structure and flexibility. She truly is a Disney expert. Highly recommend working with Michelle and would absolutely use her services again!”

April Silva, Lloyd Harbor, NY

“Hi Staci! I’ve been meaning to write to you. We had the best trip. Your detailed itinerary was so amazing and we made sure to try to do everything you recommended! It could not have been planned out any better! The restaurants were perfect, the rides, the hotel. You were right about everything. We were so glad we listened to you about the concierge floor with the amenities that went along with it. It’s hard to be back to reality after such a wonderful trip. Everything was so great. Thanks again! We will definitely refer you to anyone going to Disney and that’s good to know that you offer other vacation services too.”

Margo Rosenberg, New York, NY

“Katie ~  We are having THE best time in Disney!!!! EVERYTHING is perfect!!!! Kids happy, hubby very impressed!!!  Thank you so much for making this trip so easy & flawless! 
Thank you, thank you, thank you again!!! A VERY memorable event!”

Lisa Tickle, Bristol TN

“Marlene, I really don’t have words describe what a wonderful time our family had on this trip, all thanks to your precise and detailed planning…I knew that my family fully enjoyed themselves when Hayden started crying as we left Epcot yesterday because he was not ready for the trip to be over. You could not have found a better hotel for us. The boys fell in love with the place as soon as we got there. Our adventures began every day before we ever got to a theme park. The boys had a great time traveling through Radiator Springs each morning and each afternoon.”

Elizabeth Roof, Gilbert, SC

“Thanks (Michelle Schaeffer) for planning us a wonderful vacation!!! . . . Your guidance and planning resulted in a unforgettable vacation that all we needed to do was show up and enjoy ourselves!! We loved every minute. We would recommend you to anyone who wants to go to Disney. The itineraries were very useful, I took it with me each day. It was full of good tips. We want to go back and will be contacting you when we do. Thanks for all your help!!!”

Susan Ford, Tonawanda, NY

“When we started planning a trip to Disney World, it didn’t take us long to realize that we were in way over our head!  We were so lucky to connect with Carrie Bradley. She was incredible to work with; had first hand experience; immediately responded to any request, etc. At times I felt that I would drive her crazy but no request was too small. She arranged everything to perfection and to our liking which made our planning painless. She had great suggestions, wasn’t pushy and no stone was left unturned. She was a joy to work with and I will definitely use her for future trips. In the future we hope to do a Disney cruise!”

Charles and Vickie Atwater, Durham, NC

“With only 60 days notice, Kelly Bryan planned the perfect Disney vacation for my daughter and I. I simply told her we wanted “three magical princess-filled days” and she DELIVERED! I honestly never thought a Disney vacation could be relaxing, but she literally thought of everything. Every last detail was planned, and I was able to stay in the moment and enjoy time with my daughter. That in itself is priceless. Her communication was flawless and she even assisted with changing reservations while we were at the parks. She provided so many tips and tricks and I felt we were able to experience so much Disney magic as a result. You can tell Kelly loves her job because her enthusiasm for all things Disney was contagious!”

Laura Beirne, Avon Lake, OH

“If you are planning a trip to Walt Disney World, as we did, DO NOT HESITATE for one moment to use this amazing Concierge service. My agent, Erin Karpenko, was just a jewel from start to finish. I could not have planned this trip by myself. My husband and I took our two adult children with their spouses and our five grandchildren. The trip was a once in a lifetime experience that we will never forget. Thank you Erin and thank you Glass Slipper Concierge! And thank you WDW for a Magical Experience.

Jo Anne Harrington, Seagraves, TX

“Erin (Karpenko)~ The [Adventures By Disney] trip was unbelievable. The opposite of traumatic. Euphoric may be close. All of it was wonderful. What I find difficult is expressing all of the experiences to others because we did such a ridiculous number of things! I need more adventures in my everyday life!

My kids had a most wonderful time. You have us for life. I will do as many of these as possible.”

Heidi Bosek, Norfolk, CT

“Jacqueline was absolutely amazing to work with. We could not have asked for a more perfect trip. She planned out everything from our meal reservations and recommendations with menus attached for other places to eat. She had our Park days perfectly mapped out where we had time to do our favorite rides multiple times or have some downtime. The ease of having the itinerary in an app was a huge plus. She also sent us a printable version. Jaqueline reserved our stress free stroller rental, which made the trip that much more enjoyable with two little kids. We could not have asked for a better Disney vacation and we owe it all to Jacqueline’s planning. We cannot wait to use Jaqueline again for future trips and will be recommending her to all our friends and family.”

Jessica Felter, Biloxi, MS

“Hi Brittany! Just wanted to send an email to say thanks again for all your assistance! We absolutely LOVED the cruise! We all had a great time - the suite, the food, the kids club - it was all amazing! The only unfortunate part (for our bank account) is that I don’t think we can go again and not sail concierge!! It was SO nice and the 2 hostesses on the Magic were fantastic and did so much to make the trip special-especially for the boys! You were right and I’m so glad we upgraded! Anyway, you will certainly be hearing from me again-just as soon as I can talk my husband into another one!”

Leah Roush DeFrank, Highland, MI

I really have to thank you for the planning of the trip. I could not have done this and made it special on my own. There appeared to be so much that I was unaware that was available since the last time we were there . . . I was just so thrilled with how well arranged everything was that you will come recommended anytime someone mentions Disney.”

Cathy Sloan, Temple, PA

I had to express my gratitude for Brittany Sexton. She helped me book a very special Disney vacation for my family two years ago. We were celebrating my son’s 13th birthday and my parents first visit to WDW. I was footing the bill and Brittany never once criticized or dismissed me because I had a tight budget. She listened and planned an amazing, memorable trip.

Fast forward to now. I contacted Brittany about a Disney cruise and being a single mom I am ALWAYS on a tight budget. She again listed and took the time to care about helping me make something I have been trying to make happen for years a REALITY! She really invested her time and knowledge to find a cruise within my budget. I work for Hilton corp. and know when I’ve found a hospitality star and she is that! 65 days till my son and I sail on a Disney cruise and make memories of a lifetime all thanks to Brittany and her willingness to care!”

Aja Bradford, Euless, TX

Thank you so much for planning our trip. It was truly magical! Everything was absolutely perfect and nothing could have been better. Everything was planned to a tee and we all got to do everything we wanted to do. We appreciated your tips and the itinerary with specifics about where to go when etc. I think you should hire me for advertising. I’ve been telling everyone I know about how wonderfully you planned our trip. Thanks again, so much!”

Gina Hass, Woodbury, MN

“Because of you Nora and your proficiency in the realm of Disney World you assisted in bringing our family closer together and helped tie a knot that will be tighter than ever with our family because of this wonderful vacation we spent together. From the time we stepped foot in Orlando, Florida we felt part of the Disney family as you lent a generous hand in choosing the perfect hotel, venues, dining, and so much more….One of the reasons we were so satisfied with our trip was your unswerving honesty, as everything you said we would get and should expect was exactly what we got and expected, which was tremendous and very satisfactory to say the least…Again, we thank you for everything you’ve done in making our families first vacation to Disney World a wonderful, unforgettable, and magical experience.”

Liddis Genao, Medford, MA

“I would never plan another family trip again without the assistance of wonderful Staci! She was a pleasure to work with and I can’t wait to work with her again!”

Genny Quarfoot, Carlsbad, CA

You made our vacation very enjoyable. Thank you very much. I’m giving you 5 stars!!”

Kathy W., Pascagoula, MS

Jennifer Kozlow ~ We have been singing your praises for a couple of weeks now. Disney was the most magical and wonderful trip we’ve ever taken! We have never had more fun in our entire lives. Every single aspect of the trip was perfection, and we’ve all been talking about how hiring you was the best thing we ever did! THANK YOU SO MUCH!

Faith Witzig, Zionsville, IN

“I have used Laura Barlow as my travel advisor for two Disney trips and she is a truly a Disney ninja!  We challenged ourselves to never wait more than 25 minutes for any single ride and with her tips, tricks and planning, we never did!

Laura took care of all my hotel and dining reservations, provided us detailed touring plans and saved me so much stress when I was traveling with my 4 young kids!  She took away the headache of worrying about the details so we could focus on the fun! It was a magical trip and I would recommend Laura to anyone!”

Lanni R., Bartonville, TX

“Our family loves Disney and could not wait to return last summer, but the headaches began when we all sat down to plan our vacation. Brian was there every step of the way to add the Disney magic that we never could have anticipated. With his extensive Disney knowledge, both from his training and years of personal experience, Brian helped our family find the best resort for our needs, gave us the inside scoop on new attractions, and put together a detailed itinerary for each day filled with fun surprises that most Disney visitors would miss. He made all our dreams come true! He was the most perfect fairy godfather we could have asked for - he took care of everything and all we had to do was have fun. His knowledge, passion, and enthusiasm for Disney is unmatched and it is that commitment which makes each of his trips end with happily ever after!”

Domini Paradiso, Upper Arlington, OH

“Wow! We just got back from our trip to Walt Disney World and it was amazing! We worked with Laura Barlow to plan a surprise trip for our children and it was the absolute best. Laura took all the stress of planning out of the equation! She listened to our hopes for this trip and our worries…because sometimes it’s overwhelming! She took care of every detail…hotel accommodations, dining reservations, and even a detailed itinerary with tips and tricks to make our day as easy and stress-free as possible. Her attention to detail and love of Disney took our vacation to the next level! I recommend her to ANYONE thinking of taking a Disney trip! You’ll be in the very best of hands! We can’t wait for our next trip!”

Meg B., Atlanta, GA

Nicole (Spero), I just wanted to thank you for the incredible vacation that you planned for us. Everything was perfect, the timing for all the events was right on and we had the best time ever! Thanks so much for taking the time to listen and “know” me…everything was just as I had wanted for the family.

It’s so rare to experience this level of service and I can’t thank you enough. You’re the best! Thanks again for everything!”

Chris LaMendola, Carrolton, TX

“Nora, I would like to thank you for everything for everything you have done to make our vacation a great one. The restaurants recommendations to our hotel room to the parks everything was simply beautiful. We are trying to plan our next one and telling all our friends and family to go straight to you. From the bottom of our hearts thank you for everything and can’t wait until we plan out next one.”

Umberto Barbera, Mentor, OH

“Rosanne and Tom ~ You guys are amazing! Your knowledge of Disney really is truly unbelievable. The way you explained the whole process from the flight, hotels, parks, restaurants, and fun activities to do is outstanding. Our trip would of never went as smooth without your professional guidance. Everything you explained to us either via email or phone call was exactly how you described it as if you were there with us. Thank you so much for everything and making our 1st trip to Disney together truly something spectacular!”

Mike and Kimberly Passaro, Staten Island, NY

We had a blast! Three days at Disneyland was perfect & we got fabulous Jeff from San Jose as our VIP Tour Guide who shaved 8 hours of line time off 14 rides in 1 day - a bonanza. He loved us & your itinerary was perfect in every way. My son & daughter in law are so grateful for this treat -” you hit the ball out of the park on this one Mom” said my son as we hugged goodbye. So if you ever need a recommendation, I’m your gal”

Michelle Jurika, Piedmont, CA

“Michelle Schaeffer has been instrumental in our family’s first trip to Disney. From catering to our 4 and 7 years old wants to our needs, she has not skipped a beat in our planning. She takes the time to review options, as well as advise on tips and tricks to maximize your vacation. On a side note ... The day we could pick our meals, the system went down. Michelle didn’t give up and persevered until it was back up and running ... And we were able to get ALL our selections!!!!”

Lisa Moher, Clarks Summit, PA

“Dani and her planning expertise is the reason we went to Disney World. We had thought about going to Disney World for a number of years but I always felt overwhelmed with the planning process ... so we would always table the trip. She was there for us from the moment we were thinking about going until we returned home. She helped us plan the perfect trip for our daughter! I can’t speak highly enough of Dani and her services. She is always going to be a part of our family trip planning going forward.”

Lauri Verhalen, Sugar Land, TX

“Hi Tammy. Trying to get back to reality after having an amazing time in Disneyland!!! Everything was awesome! Transportation, hotel, parks, food…it was great. Your detailed itineraries were amazing and gave us a game plan each day on where and how to make the most of our time in the parks and in the resort. The reaction and expression on our son’s face every time he saw a character he knew was priceless. . .

We will definitely mention you to our friends, and will for sure reach out for our next Disney adventure down the road. Thanks you so much for your help!  Great experience!”

Lee Kramolisch, Omaha, NE

“Let me just say booking our Disney trip with Michelle Schaeffer was a great decision. Michelle has far exceeded our expectations and we haven’t even left for our trip yet. From the moment we booked Michelle has been in constant contact with us to fill help fill our itineraries. Restaurant request not available? Michelle has continued to check for cancelations and has provided many alternate choices within the parks on the days she schedules. I can’t imagine trying to do all of this on my own with our busy schedules. Looking forward to just heading out and enjoying our vacation. The hard work has already been done! Thanks again Michelle. This won’t be the last time we use this invaluable service. I’d give it 10 stars if I could!!”

James Patterson, Cheektowaga, NY

“Spent a week at Universal Studios & Disney. Every colleague of mine expressed how exhausting of a trip Disney was for them. I traveled with my spouse and three children, ages 5, 7 & 8. The trip was meticulously planned by Marla and I did not experience one bit of exhaustion. I simply checked the app before bed to determine what time we needed to wake up. Then I scrolled through the meticulously planned day, as the day progressed. From dining, entertainment, VIP Tour Guides and black car service, not one detail was missed. It was a fabulous trip that my family and I will repeat.”

Dennis Byrd, Galveston, TX