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Our Difference

Not your typical travel agency.

Henry J. Heinz, the founder of H.J. Heinz Company, once said, “To do a common thing uncommonly well brings success.” We couldn’t agree more. Here are some of the things that we, at Glass Slipper Concierge®, do uncommonly well:

Unrivaled Knowledge of Disney Destinations

Our travel advisors don’t just read about Disney in guide books and brochures. Their knowledge comes from firsthand experience at the Disney resorts and theme parks, aboard the Disney cruise ships, and guided Adventures By Disney® vacations. An average travel agent can tell you the price of a Disney vacation; our travel specialists can advise precisely what luxury Disney resort is perfect for you and plan your vacation to the last detail!

Advise Instead of Asking for Your Order

We pride ourselves on the value of the Disney advice that we offer. The way we look at it is that if our clients know everything there is to know about planning a luxury vacation, they wouldn’t need us. Our Disney vacations are customized to meet the unique needs of each of our clients. We simply don’t believe that one size fits all.

Personalize a Vacation Experience for You, and Only You

Selecting and reserving your luxury Disney resort and type of theme park tickets that are best for your vacation is just the beginning. But that’s where most travel agents call it quits. Not us! We’re in it with you all the way by offering customized itinerary planning so that you won’t miss a single thing during your Disney vacation. From Disney dining reservations and special events to recreation, VIP Tours, and more, your travel advisor will be your personal itinerary planner, leaving you feeling like the VIP that you are.

Obsess Over the Details

The difference between a good vacation and an exceptional one lies in the details. The travel advisors at Glass Slipper Concierge scrutinize your vacation plans with a fine-tooth comb to ensure that even the subtlest of details are addressed. This results in a flawless Disney vacation for you.

Designated as a Platinum Level Earmarked Agency

Glass Slipper Concierge - Sanborn’s has been designated by Disney Destinations as an “Authorized Disney Vacation Planner” based on its strong support in selling Disney vacations. The elite EarMarked Platinum status level recognizes our agency’s stellar sales performance in Disney Vacation Planning.

Testimonials

“Nora, What a fabulous vacation!!!  We all had an amazing time!!!  Thank you for everything. I have already giving your information to one friend and I am sure more will be asking me for your number. You made everything so easy and you are such a pleasure to work with.”

Sara Baliber, Huntington Station, NY

Nicole (Spero), I just wanted to thank you for the incredible vacation that you planned for us. Everything was perfect, the timing for all the events was right on and we had the best time ever! Thanks so much for taking the time to listen and “know” me…everything was just as I had wanted for the family.

It’s so rare to experience this level of service and I can’t thank you enough. You’re the best! Thanks again for everything!”

Chris LaMendola, Carrolton, TX

“I reached out to Kelly Jackson to help my rookie family on our first ever trip to Orlando. I had very specific needs because we were on a tight budget and I have a picky husband. Her planning was spot on with everything we needed. From meeting our nerdiness with being HUGE Star Wars and Harry Potter Fans to knowing that we also had very limited time for our visit and even more importantly knowing that we had a teenagers to accommodate so she considered them in her planning. It couldn’t have gone smoother for us. And it was an incredible relief for me having everything planned for us, so it took the stress off of me. Her suggestions on rides, timing, where to eat, what to see was spot on for us. She even suggested we take a long break on a day after 3 days of hitting the parks and she was so right. AND to top it off when we did run into issues which were due to weather or things out of her control, she was available to assist us. Kelly was amazing and this trip was one of the best that my family has taken. Truly she is an amazing coordinator.”

The Fushille Family, Dripping Springs, TX

“Melinda is the BEST!!! Second time using her and will use her again. She is the best at her job and made this vacation easy, stress free, and magical!!”

Debbie Taylor, San Angelo, TX

“We just had the most incredible wonderful amazing family trip and it was completely due to Sage and how professional and on top of everything that she was. She made our trip effortless and we got to see and go to all the best rides, restaurants, and events. I can not say enough good things about Sage and if she wasn’t so happy working for yall and Disney I would ask her to come and work for me. Thank you all for such an amazing and memorable trip!”

WB Cavender, San Antonio, TX

“Hi Brittany! Just wanted to send an email to say thanks again for all your assistance! We absolutely LOVED the cruise! We all had a great time - the suite, the food, the kids club - it was all amazing! The only unfortunate part (for our bank account) is that I don’t think we can go again and not sail concierge!! It was SO nice and the 2 hostesses on the Magic were fantastic and did so much to make the trip special-especially for the boys! You were right and I’m so glad we upgraded! Anyway, you will certainly be hearing from me again-just as soon as I can talk my husband into another one!”

Leah Roush DeFrank, Highland, MI

“Jacqueline was absolutely amazing to work with. We could not have asked for a more perfect trip. She planned out everything from our meal reservations and recommendations with menus attached for other places to eat. She had our Park days perfectly mapped out where we had time to do our favorite rides multiple times or have some downtime. The ease of having the itinerary in an app was a huge plus. She also sent us a printable version. Jaqueline reserved our stress free stroller rental, which made the trip that much more enjoyable with two little kids. We could not have asked for a better Disney vacation and we owe it all to Jacqueline’s planning. We cannot wait to use Jaqueline again for future trips and will be recommending her to all our friends and family.”

Jessica Felter, Biloxi, MS

“Working with Marla is an absolute joy, and the world needs more people like her. Her experience, knowledge, and attention to detail is deeply appreciated, and she genuinely cares about the health and safety of my family, especially as we try to navigate traveling during this ever changing pandemic. Marla is a treasure.”

Nhã Schiro, New Orleans, LA

“Tammy was very easy to work with, made the whole Disney experience for my family of 12, easy and with as little stress as possible. Shopped for the best deals for my family so we could have a very memorable vacation of a lifetime.”

Kani Darden, Utopia, TX

Thank you for your time and energy in helping design a wonderful vacation at Disney World. I was hoping for a lifetime memory for each of the three generations that went on the trip and know that my hope was met beyond expectations. All 9 of us had a great time and very much enjoyed the entire experience. From us, the grandparents, to the siblings - down to the grandkids, we keep telling each other what a great experience it actually was.”

Bretz Family, South Euclid, OH

“What can I say about Nicole that hasn’t already been said. She knows what she is doing. Our group of nine just completed a vacation of a lifetime and it was all because of Nicole’s expertise. If you are planning a Disney trip, do yourselves a favor and work through Nicole. She is first class all the way.

Nicole, thank you so much from myself and my family. We have already started talking about our next trip and you will be the first person I call when our decision to go is made.”

Daniel Kittoe, Anchorage, AK

“We just returned from our magical Disney World Vacation. This trip would not have been as perfect if not for the amazing Trish Mitchell. From the first contact over a year ago, every email, every question she answered, every suggestion she made, was what really made our trip. I knew kind of what I wanted, she helped fill in the pieces, make sure we hit the right spots for our young kids in Disney World…Trish went above and beyond to make sure we had the most amazing vacation ever.  She was even available to us during our vacation, helping me make a few changes along the way, even though she was on vacation herself! I know when we are ready to start planning our next Disney Vacation, Trish, and Glass Sliper Concierge will be our first stop!” 

Genny Colby, Henderson, CO

“Cathi,
I really have to thank you for the planning of the trip. I could not have done this and made it special on my own. There appeared to be so much that I was unaware that was available since the last time we were there . . . I was just so thrilled with how well arranged everything was that you will come recommended anytime someone mentions Disney.”

Cathy Sloan, Temple, PA

“I would HIGHLY recommend using Jacqueline to help with your Disney planning! This was our first Disney trip and we had no clue about anything - I let her take the reins and she did such an awesome job! She took all our interests into consideration and planned the perfect trip for our family. The itinerary she provided was so detailed and all her recommendations were fabulous! The app her company provides was amazing too. If you’re looking to do Disney, she’s your girl!”

Meredith Downs, Biloxi, MS

“Marlene,
We had an amazing time. Braylon told me on the first day it was the best day of his life…You really did an amazing job planning our vacation and all the tips you gave us. We thank you again.”

Carrie Isom, Saginaw, MI

“I just wanted to share my appreciation for Brittany Sexton. We just returned from a week long trip to Disney World, of which Brittany helped us plan and execute. She did such a phenomenal job from start to finish and is someone I will highly recommend to all of my friends and family members. She answered all my questions promptly, provided top-notch customer service and assisted with the overall success and enjoyment of our vacation. I am so thankful we used her to help us plan; she is truly amazing and an asset to your company. We look forward to working with her in the future.”

Julie Backer, Saint Louis, MO

“I do not even know if words can express how grateful we are to you (Jen Jefferson). Our trip was so amazing and we would’ve never had such an awesome time if it wasn’t for all of your hard work. I will definitely recommend you to anyone who is interested in going to Walt Disney World because you made this a very magical experience. I was able to concentrate on creating memories with my children while not having the stress of planning this vacation. We plan on going again in another three years so for sure I will definitely be calling you then. Thanks again for everything!!

Teresa, Olmsted Farms, OH

“Shannon Heffern, this wonderful woman helped me plan the amazing honeymoon that Anthony and I went on. I will recommend her services to everyone until the day I die.”

Renee Cornuet, Fredericksburg, VA

“Gabriela,
We had an incredible time in Disney World, the hotel, the restaurants you recommended it, your detailed itinerary with all the wonderful tips and your amazing client oriented services. My son never stopped smiling and he enjoyed every second of the trip. I will reccommend your services to everybody I know.  THANK YOU VERY MUCH!”

Karina M., Argentina

“Best experience I’ve ever had with a travel agent. Amanda was superior to any travel agent I have ever worked with in the past.”

Dan Alford, Alpharetta, GA

“Leah has been a pleasure to work with and we have been absolutely blown away by her work organising two dream Disney trips for us this year to both LA & Florida. Leah went above and beyond to secure us the best bookings for our hotel, park days and importantly for us many amazing dining reservations! Leah was on hand all through our trips and helped shuffle plans when we changed our minds and rebooked a bunch of things to make our stay even more magical. I still can’t believe the quality of service we have received and that it has been free! Seems unbelievable!”

Melanie Yencken, Palo Alto, CA

“Rose was an absolute pleasure to work with. She took the time and patience to make our first family trip to Disney a week we will always remember. I felt she truly cared that we had a nice vacation, as if she was planning her own. I highly recommend Rose as well as Glass Slipper for any trip planning.”

Melissa Blevins, Novelty, OH

“Thanks (Michelle Schaeffer) for planning us a wonderful vacation!!! . . . Your guidance and planning resulted in a unforgettable vacation that all we needed to do was show up and enjoy ourselves!! We loved every minute. We would recommend you to anyone who wants to go to Disney. The itineraries were very useful, I took it with me each day. It was full of good tips. We want to go back and will be contacting you when we do. Thanks for all your help!!!”

Susan Ford, Tonawanda, NY

“Tom and Rosanne Mottola are the most amazing planners I have ever had the pleasure of working with.”

Vanessa Ullo, Brooklyn, NY

“Amanda is extremely knowledgable on all things Disney. She was quick to respond to my initial inquiry and a pleasure to work with throughout the whole process. She brought that added pixie dust that made our trips magical. Looking forward to planning another trip with Amanda’s help real soon.”

Tricia Callahan, Marietta, GA

Jennifer Kozlow ~ We have been singing your praises for a couple of weeks now. Disney was the most magical and wonderful trip we’ve ever taken! We have never had more fun in our entire lives. Every single aspect of the trip was perfection, and we’ve all been talking about how hiring you was the best thing we ever did! THANK YOU SO MUCH!

Faith Witzig, Zionsville, IN

“When we started planning a trip to Disney World, it didn’t take us long to realize that we were in way over our head!  We were so lucky to connect with Carrie Bradley. She was incredible to work with; had first hand experience; immediately responded to any request, etc. At times I felt that I would drive her crazy but no request was too small. She arranged everything to perfection and to our liking which made our planning painless. She had great suggestions, wasn’t pushy and no stone was left unturned. She was a joy to work with and I will definitely use her for future trips. In the future we hope to do a Disney cruise!”

Charles and Vickie Atwater, Durham, NC

“Our trip was truly magical and something we won’t soon forget. When someone asked what our favorite thing was, it was hard for any of us to pick just one thing-that is the mark of a fantastic vacation. I have been singing Kelly Bryan’s praises to everyone we have spoken to about how we did everything we did. This was a rescheduled trip due to COVID and there is absolutely NO WAY we could have had this trip without Kelly…and will use her services going forward. From the reservations and the questions beforehand to the VERY detailed itinerary during our trip-everything was perfect.”

Jeananne Chadsey, North Canton, OH

“Happy New Year, Staci!
We’ve just returned from an unforgettable vacation at Disney, and we are so thankful for your guidance and assistance in arranging every small detail that made the trip extra ‘magical’ for our family and the grandparents.

The Grand Floridian was beautiful, with Christmas decorations everywhere and top notch service throughout our stay. They were even able to give us adjoining rooms with the grandparents, which made things a lot easier for everyone. And thanks, again, for suggesting the scooter/vehicle for the grandparents – it worked out perfectly, and they would not have been able to survive the week without it.

Your detailed day-by-day schedule really helped keep us smoothly on track. Finally, the Disney VIP tour guide experience was fantastic. Our personal tour guide, Erin, was sweet and kind and immediately struck up a friendship with our daughters. Erin drove us from park-to-park and got us VIP tickets to all shows/parades and FastPass entrance to all rides and attractions. During the incredibly busy holiday season, it was truly a blessing to have the personal attention and assistance of a Disney VIP tour guide.

Thanks for everything.  You’ve been professional and incredibly responsive throughout the planning process, and it resulted in a wonderful first Disney trip for our family. We will certainly be contacting you in the future for all Disney-related travel planning.”

Jason Liberi, Rutlage, PA

“First and foremost, I want to extend a BIG THANK YOU! We couldn’t have done it without you Shantrell Kramer. My advice to any Disney traveller would be to have you plan their trip!

As I began planning our Disney vacation, I became overwhelmed with all the choices and options. We were planning to take a family vacation to Disney World with our kids and wanted to coordinate Other family members joining us. I reached out to Shantrell for help in planning our trip. I couldn’t have made a better decision! She listened to our likes/dislikes and was able to plan accordingly. She spent time working through the best scenarios for our daily schedules. Hotel accommodations, dinner recommendations and reservations, Lightening lanes etc. Even after we had organized all the trip details, she kept an eye on available options and recommended changes and upgrades that would enhance our trip.

She thought of everything and we were able to experience the best Disney had to offer. Thank you Shantrell! I have already passed along your contact info to others looking to book a Disney vacation! Once again, your help made the trip a true memory maker. I wouldn’t begin to plan a vacation like this without your sage wisdom and advice. Thanks for everything.”

 

Lydia, Leesburg, VA

“Staci,
That was the most WONDERFUL vacation we have ever had!!!! Everything went so smooth with NO issues whatsoever. We had such a wonderful experience I am sharing your name with everyone. I wouldn’t want anyone other than you planning out next Disney trip!!!!! Thank you for listening to our requests and making such wonderful suggestions…......this was truly the most MAGICAL vacation!!!”

Sharon Clark, Daleville, VA

“We absolutely LOVED LOVED LOVED our trip!! We cannot thank you enough for your help and your guidance! You made our trip so smooth and stress free and for our family dynamic that is a miracle! Everything was seamless and it was just the right amount of things to do without wearing us all out and it was so nice to just follow a plan knowing we could stray from it if we needed to or not. You really listened to how we wanted to do a trip there and you hit it out of the park! We had a blast…we could not have made it an enjoyable trip without your plan for us. Thank you!”

April M., College Station, TX

“Just got back from our first family Disney trip and it was AMAZING! Kelly Lashley planned it all for us and we have precious memories that will last a lifetime! She could not have been more helpful - including when I texted her last minute questions about checking in and where the best seat for a show was while we were at the park! If you are planning a Disney vacation, contact Kelly! She makes the planning effortless for you and gives you an experience your family will treasure always!”

Renee Kelly, Knoxville, TN

My wife and I just took our three kids to Disney and had an incredible experience. We cannot recommend Laura Scott enough. She took all of the anxiety out of the trip. All of our input was thoughtfully incorporated into an itinerary that perfectly suited our family’s profile. In a short amount of time at the park, we felt like we were always in the right place, able to enjoy unique Disney experiences as if we had been going for years. She was on call 24/7 to answer questions and make last-minute changes as necessary. Surprisingly, my wife and I agreed it may be our favorite ever family vacation.”

Houston Simmons, Fort Worth, TX

“I wanted to take a moment and extend a thank you for the exceptional service that Nicole Spero offered to me and my family for a recent Disney Vacation. Her service from the first introductory phone call to the last phone call was exceptional.  Nicole’s service was without any doubt the best complete service I have ever experienced. Nicole essentially offered Concierge Services on any issue, at any time, with a friendly welcome and immediate action. The treatment my wife and I experienced from Nicole was Gold Standard- services expected for a traveling dignitary not a vacationing family- Hats off to Nicole-.”

Steve Goerlich, Cream Ridge, NJ

“Hi Desiree. I wanted to tell you how much I appreciated everything you did to make our Disney vacation truly magical. My boys continue to talk about this trip nearly every day. It was absolutely fantastic and wouldn’t have been nearly as wonderful without your help. You truly went above and beyond for us and I can’t possibly thank you enough. We are already discussing the possibility of coming back, and when we do, we will absolutely reach out. You are a true gem and your kindness and expertise is a rare find.

Lacey Huckle, Centennial, CO

“Sage worked tirelessly (literally booking reservations late at night and early in the morning) to make our Disney vacation memorable. She secured great dining reservations and even a VIP day for us despite our vacation being booked only a month out. She was responsive, organized, and her tips helped us navigate a new Disney from the one we visited as kids. I highly recommend working with Sage for all of your Disney travel. We are already recommending her to family and friends! Thank you, Sage!”

Morgan S., Niceville, FL

“Nicole Spero is THE BEST! We were first-timers to Disneyworld and pretty overwhelmed by it all. Nicole took the time to break it all down for us and planned the absolute perfect trip for my family. Everything was considered—my kids’ ages, what kind of rides they’d like, when bedtime usually was…which made for the perfect custom-tailored vacation for us. She was even available via text for questions during our trip! She’s prompt, friendly, and so knowledgable about all Disney properties. Can’t wait to work with her again!”

Trisha London, Edina, MN

“Let me just say booking our Disney trip with Michelle Schaeffer was a great decision. Michelle has far exceeded our expectations and we haven’t even left for our trip yet. From the moment we booked Michelle has been in constant contact with us to fill help fill our itineraries. Restaurant request not available? Michelle has continued to check for cancelations and has provided many alternate choices within the parks on the days she schedules. I can’t imagine trying to do all of this on my own with our busy schedules. Looking forward to just heading out and enjoying our vacation. The hard work has already been done! Thanks again Michelle. This won’t be the last time we use this invaluable service. I’d give it 10 stars if I could!!”

James Patterson, Cheektowaga, NY

“Thank you, Trish, for your outstanding support and planning expertise for our WDW trip. Your support when we had to shift our days due to COVID restrictions was outstanding and we are so glad we went. You kept us informed and handled everything which was one less thing we had to handle and worry about during these crazy times. Your hotel recommendation was perfect for our specific trip and family. We greatly appreciated your professionalism and proactivity. Can’t wait to book again!”

Laura Mackey LeGower, Lower Gwynedd, PA

“Sage is an amazing Disney planner! She handled everything for us, which was so helpful! She got us amazing dinner reservations at restaurants I would have never known about. She was always available for questions and tips. Even when things didn’t go according to plan (i.e RAIN!) Sage was right there with other options and new dining reservations. She absolutely goes above and beyond and I feel so grateful she helped plan our vacation. It would not have been as magical without her.”

Callie J., Houston, TX

“From the first day I spoke with Staci through the days before our vacation, she was a complete rock star. Not only did she do everything I expected, but she went above and beyond from the planning stages all the way through to the execution. Throughout the planning stage, she made it a priority to understand my family and our goals for this particular vacation (who we are, what we most wanted to gain from our vacation, what would we be most disappointed to miss, etc.). Her execution was perfect, down to the last detail. She’s easy to talk to, compassionate, knowledgeable, detail-oriented, and maybe best of all: is excited to help her clients create memories they’ll cherish forever. Thank you for everything, Staci! Can’t wait to plan our next vacation with you!”

Tracy Ritts, Lodi, CA

“Dear Nora…..Thank you so much for planning such a wonderful trip to Disney for us. All of your hard work made our days at the parks so easy to navigate. We will treasure the memories we made for years to come.”

Linda Mannino, Huntington, NY

“Laura Bishop was a wonderful asset to our family vacation. We took our children and grandchildren on a Disney cruise last year. There were 14 of us. On of us had to leave the ship early to get back home. Laura took care of all those arrangements for us. She truly was there 24/7 for us. As a first time cruiser, I had many, many questions. She answered everything and more with such patients. I certainly will be calling on Laura again for our next Disney trip!”

The Clark Family, Billerica, MA

“Mrs. Jacqueline Davis was absolutely fantastic in helping to plan and execute a perfectly magical Disney vacation for my family. She was absolutely crucial throughout the planning process ensuring that our trip went with no glitch. From planning all dining reservations to booking extras (Halloween Party and Droid building) to ensuring our family had a detailed itinerary. She also booked our stroller, delivered a wonderful gift basket, and assisted with any situation that came up during our trip. She was absolutely responsive and made our first ever Disney trip more magical than we could have dreamed of. For my family, we will absolutely always utilize Ms. Jacqueline’s expertise. She is an absolute joy to work with and she puts her heart into ensuring her clients have the best time ever. Looking forward to many more Disney vacations in our future with Ms. Jacqueline’s help.”

The Alalade Family, Baltimore, MD

“Kelly Jackson was amazing! Very knowledgeable and responsive, planned our whole trip with the multiple families and everything was phenomenal. Great customer service all the way around, answered all of our 1,000 questions, helped us put together a perfect itinerary for Disney and Universal Studios and provided great recommendations. Just a truly magical experience for our 1st time to Disney World/Universal Studios, and Kelly made it possible.”

Erick Esocabar, Atasocita, TX

“Michelle has been a wonderful help for all of our Disney trips in the years. She has dialed into our needs and made our trips as leisurely as possible. Disney World has evolved into a complicated endeavor that requires travelers to be super involved to have a fun and rewarding trip. Michelle handles all of those duties with aplomb, going above and beyond to ensure that our family is spending our time enjoying our time in the parks and not stressing about schedules. I never want to plan a trip without Michelle helping guide the way again!”

Brison Harvey, Salvisa, KY

“Erin (Karpenko)~ The [Adventures By Disney] trip was unbelievable. The opposite of traumatic. Euphoric may be close. All of it was wonderful. What I find difficult is expressing all of the experiences to others because we did such a ridiculous number of things! I need more adventures in my everyday life!

My kids had a most wonderful time. You have us for life. I will do as many of these as possible.”

Heidi Bosek, Norfolk, CT

“Staci did an outstanding job planning our trip. Having never been to Disney World (at least not since I was 3), I was very overwhelmed reading about all the different parks and hotels. After researching, I settled on Glass Slipper Concierge and, specifically Staci, and I am sure glad I did! The rest of the planning process was a breeze with Staci’s guidance. The itinerary that she put together for our family was absolutely perfect—you could tell that she actually listened and paid attention to what was important to us. I really appreciated Glass Slipper’s proprietary app complete with a very detailed itinerary that I referenced what seemed like 50 times per day. Staci’s planning took all of the worry and guess work out of the trip, and my wife and I were able to sit back, follow the itinerary and enjoy the trip knowing that Staci had everything planned and covered and we were going to have a great time. I can’t thank you enough Staci! Great job!”

Clark Pulliam, Dallas, TX

“Dennis,
We all had a great (and magical) time at Disneyland! The Disneyland Hotel met our expectations, and having adjoining rooms made it easy for the grandchildren to visit back and forth. Although both parks (Disneyland and Disney California Adventure) were crowded for the Thanksgiving holiday, we were able to accomplish all of our objectives without excessive wait times…Thank you for all your assistance with the planning process. Your suggestions were helpful and the detailed itinerary was invaluable in helping us “navigate” the day-by-day activities. I’m not sure we could have done it all without your assistance.

Ed Mitchell, Dallas, TX

“We had a fantastic time at Disney and everything was made easier by Ashley and Glass Slipper Concierge! The peace of mind of knowing that our trip to Disney was perfectly planned was a real lifesaver, especially while traveling with a toddler during a pandemic! Couldn’t be happier with our trip!”

Sergio B., Chicago, IL

“I can’t say enough about the excellent service that we received from Nicole Sutton at Glass Slipper. She helped us plan our dream Disney vacation and took care of every detail from our beautiful accommodations at the Grand Floridian villas to our dining plan, character meals and itinerary. Nicole is patient, answered all of our questions and is a wealth of knowledge when it comes to Disney World. Thank you again and again for making our dream vacation a reality!”

Alicia Waxman, Laurel, MD

“Hi Carrie,
My family had such a wonderful time at Disneyland. We had so much fun and made so many memories. Our entire trip was flawless. Our reservations went smoothly and the itinerary that you sent to us was great. My husband ended up loving it! Your help was what made this vacation worry free for me. We are in LOVE with Disneyland now and can’t wait to go back.”

Amee Barber, Mount Vernon, WA

Jennifer,
“Thank you very much for planning such an amazing trip! We had a fantastic time both at the resort and the parks.The Four Seasons may be even more magical than the Magic Kingdom. Everything from our suite to the water park was wonderful. In fact, we modified our plans for Thursday, Friday, and Saturday to enjoy a few hours at the pool each day. . . .
Overall, your planning and advice were invaluable. I love planning trips to a high level of detail and often don’t use travel agents. However, this trip would have been half as fun and far more stressful had you not done the planning. We enjoyed every moment of the trip and can’t wait to go back. It was truly a luxury experience and one that we will never forget!”

Nathan Imperiale, Washington, DC

“Our family loves Disney and could not wait to return last summer, but the headaches began when we all sat down to plan our vacation. Brian was there every step of the way to add the Disney magic that we never could have anticipated. With his extensive Disney knowledge, both from his training and years of personal experience, Brian helped our family find the best resort for our needs, gave us the inside scoop on new attractions, and put together a detailed itinerary for each day filled with fun surprises that most Disney visitors would miss. He made all our dreams come true! He was the most perfect fairy godfather we could have asked for - he took care of everything and all we had to do was have fun. His knowledge, passion, and enthusiasm for Disney is unmatched and it is that commitment which makes each of his trips end with happily ever after!”

Domini Paradiso, Upper Arlington, OH

“Everything Leah recommended—the VIP tour, the Photopass, Genie+, all of our dining—was spot on and really made the experience incredible. All of the transfers were seamless, and it was so convenient to have everything outlined in the itinerary. I will definitely refer Leah to anyone I know planning a Disney trip!”

Katie Kolator, Lambertville, NJ

“I would like to take this opportunity to commend Ms. Jennifer Kozlow for her fantastic travel services.  My sister and family, who live in Chile, needed an agent, who could guide them through their visit in the United States. I was able to find your company in the Internet, and as soon as I sent the information, Jennifer immediately contacted me. From that moment on, all my questions and requests were answered! She worked diligently day and night, planning my family’s stay at Disney World…My family and I feel so blessed to have found such a professional, caring, efficient, friendly, and most importantly, problem solving person! We want to thank her, from the bottom of our hearts, for making a family vacation “A Dream Come True!”“

Haydee Brodhead, Miami, FL

“Laura Barlow was absolutely fantastic to work with and made our trip to Disneyland one of the best ones ever. She planned EVERYTHING out which allowed us to do everything we wanted to do at Disneyland and so much more. From getting us a great table at the Character breakfast to giving us a detailed itinerary which helped us know where to go to getting us into THE hottest event of the season (Oogie Boogie Bash) everything was taken care of.

Disney is a place where if you don’t have a plan, you waste a lot of time. With Laura, we were able to do and see so much because she planned every detail out for us. Because everything was planned so well for us, we still had plenty of downtime for the little guy. She is a delight to work with and I couldn’t recommend her highly enough for anyone looking to experience Disney to fullest with their kids.”

David F., Seattle, WA

“Hi Tammy. Trying to get back to reality after having an amazing time in Disneyland!!! Everything was awesome! Transportation, hotel, parks, food…it was great. Your detailed itineraries were amazing and gave us a game plan each day on where and how to make the most of our time in the parks and in the resort. The reaction and expression on our son’s face every time he saw a character he knew was priceless. . .

We will definitely mention you to our friends, and will for sure reach out for our next Disney adventure down the road. Thanks you so much for your help!  Great experience!”

Lee Kramolisch, Omaha, NE

“I first contacted Glass Slipper Concierge about 16 months ago. I sent in an internet inquiry, and was very pleasantly surprised to have been contacted by a local representative. Dennis walked us through several different options, and booked us a great trip. Unfortunately, due to an medical situation with one of our children, we had to cancel our trip.  Dennis had our deposit refunded in less than a day, and was extremely empathic to our situation. He and I started to book a trip for this past November, but again we were unable to follow through. When we contacted him for the third time, I expected a little hesitancy on his part. He was as helpful and gracious as ever. His patience and kindness, are a testament to the man he is. 

When we were actually going to get to go on the trip, his service was even more incredible. He and Amber spent hours on the phone planning every detail of our visit. He even gave us an hour by hour itinerary for every day we were in the parks. Any questions we had, we immediately answered via email (even late at night on and weekends). In a time where good service is rare and great service is a thing of the past, Dennis shows that when someone truly enjoys their job a customer’s wildest expectations can be exceeded.”

Drew and Amber Droegemeier, Wichita, KS

“Working with Leah was effortless and stress free. She was able to get our requests and surprise us with a few extras.”

Ellison, Jason, Ethan, and Caroline Croft, Gainsville, GA

“I could not have done this vacation without Nicole Spero’s help/guidance!!! This was my first time at Disney in the “modern era” of technology (I was last there in 1988), and I had no idea what I was doing when trying to plan a vacation for my family. Nicole was extremely accessible and really listed to what we wanted to do for this vacation… based on that information, Nicole’s recommendations were spot on!!! We enjoyed everything that she suggested, it was awesome!!! I liked that she contacted me the first morning, after we arrived, to make sure everything was going okay, her concern was very appreciated. I really can’t say enough good things about Nicole, the pride that she takes in her work translates into a fantastic, stress-free (yes, it’s possible) family vacation for you! I can’t thank Nicole enough and will definitely use her services in the future!!!”

Missy Smith, Chicago, IL

“This is the only way to visit Disney. Disney vacations can be totally overwhelming, both during the planning stages and while there. If you try to ‘wing it,’ you run a great risk of leaving feeling that you’ve spent a ton of money just to run yourself ragged fighting crowds, suffering in the heat, and not doing everything you wanted to do. Instead, with our Disney concierge, Dani Garcia, we never felt rushed, or like we were spending all of our time in line. We left feeling that, while there’s still so much more to see and do, we hit everything we really wanted. We’ve been to Disney three times and this was by far the best trip. We won’t go again without using this service.”

Shea Culpepper, Sugar Land, TX

“Just wanted to send some kinds words about Dennis Brown. He has helped me plan my Disney World Vacation for the last 14 months for my daughters 6th Birthday. To say we had a magical time would be an understatement. He has been truly amazing, answers all my emails almost immediately and has also been available to me by phone. I will be sending anyone and everyone his way, everyone deserves to have someone like him help plan such an important trip. Thank you!!! Thank you!!! I can’t wait to start planning our next trip with him.”

Amanda Meloney, Folsom, PA

“Sending a HUGE thank you to Nicole Sutton for planning such an amazing trip to Disney for us! I can’t even imagine the amount of time and energy that went into it, and all we had to do was book the flight! I felt like we had the inside track to some secret club all week long!”

Mandy Dishon, Catonsville, MD

“I’ve been to Disneyland many, many times and consider myself an expert! But this past trip that we booked with Laura Barlow was my favorite by far. She knew so many tricks and secrets to really make our visit special. The best example of this was our night at Fantasmic. That’s been my favorite show for ever and Laura was able to secure us front row seating through our dining reservations! I had no idea!! I still can’t get over being that close! She made our trip so stress free and easy, I highly recommend using her for your next Disney adventure!!”

Ashlee P., Ludington, MI

“I am writing to let you know how much we loved our experience with Marlene Patrick!! We booked 6 days at the parks with Marlene, and she took care of EVERYTHING! Every reservation, every suggestion, nothing too big, nothing too small. I am so happy to have met her and your organization. She has excellent attention to detail, and is remarkably responsive. I will recommend her and Glass Slipper Concierge to everyone I meet! Thank you for everything!”

Cherri Kowalchuk, Willowbrook, IL

“Absolutely amazing! Always answered my calls or texts. Made great recommendations and made sure everything was planned and perfect for our trip! Leah was able to make reservations that were popular and hard to get to ensure that our Disneyland trip was memorable! So happy with her services!”

Tatiana and Clifford Stull, Miami, FL

“Jen,
I have given this a lot of thought, but still not sure if you will understand just how much my family and I appreciate what you did for us. I felt like a VIP. My grandkids couldn’t have been more pleased.  You do your job very well and deserve lots of praise. Please know that if the need arises, I will use you again. Thank you isn’t enough.”

Doris M., Montgomery, TX

“Marlene, I really don’t have words describe what a wonderful time our family had on this trip, all thanks to your precise and detailed planning…I knew that my family fully enjoyed themselves when Hayden started crying as we left Epcot yesterday because he was not ready for the trip to be over. You could not have found a better hotel for us. The boys fell in love with the place as soon as we got there. Our adventures began every day before we ever got to a theme park. The boys had a great time traveling through Radiator Springs each morning and each afternoon.”

Elizabeth Roof, Gilbert, SC

“Glass Slipper, Melinda Herbert has planned four disney vacations for us. Each trip has been a relaxing experience due to all of the work she does for us ahead of time. I would encourage anyone who is considering Disney to go with Glass Slipper. They make everything magical!”

Heather McDuffie, Austin, TX

“Spent a week at Universal Studios & Disney. Every colleague of mine expressed how exhausting of a trip Disney was for them. I traveled with my spouse and three children, ages 5, 7 & 8. The trip was meticulously planned by Marla and I did not experience one bit of exhaustion. I simply checked the app before bed to determine what time we needed to wake up. Then I scrolled through the meticulously planned day, as the day progressed. From dining, entertainment, VIP Tour Guides and black car service, not one detail was missed. It was a fabulous trip that my family and I will repeat.”

Dennis Byrd, Galveston, TX

“Katie,
Thank you so much for planning our trip. It was truly magical! Everything was absolutely perfect and nothing could have been better. Everything was planned to a tee and we all got to do everything we wanted to do. We appreciated your tips and the itinerary with specifics about where to go when etc. I think you should hire me for advertising. I’ve been telling everyone I know about how wonderfully you planned our trip. Thanks again, so much!”

Gina Hass, Woodbury, MN

“Michelle made this trip as seamless and effortless as possible. She planned the trip down to the smallest details and her agendas were easy to follow, well thought out with just the right combination of structure and flexibility. She truly is a Disney expert. Highly recommend working with Michelle and would absolutely use her services again!”

April Silva, Lloyd Harbor, NY

“The VIP Tour was a real game changer for our family. We spent both days together enjoying ourselves. There was zero stress! I had no idea how much time and energy is used just figuring out where to go next and where the closest bathroom is located. And I think that’s worse when there are such huge holiday crowds. We will definitely use the VIP Tour again and are even thinking of how we could bring family or friends. Thank you, also, for arranging all of the driving for us. That took another layer of stress away from my husband.
Erin, you truly helped our family have the Disney trip of a lifetime. You took care of everything and used your knowledge and expertise to make it absolutely magical. We will never go back to planning our own Disney vacations again. We can’t thank you enough!”

JJ Frederickson, Burlington, WI

“Gabriela,
You made our vacation very enjoyable. Thank you very much. I’m giving you 5 stars!!”

Kathy W., Pascagoula, MS

“Shannon Hogue’s advice and guidance was instrumental in making THIS trip truly magical! We were able to accomplish so much, in such a short amount of time compared to numerous other trips we’ve made to the same Disney facilities.

Shannon was VERY well organized, which made our experience so much more enjoyable. Instead of spending our precious vacation time checking times or reading maps, we simply followed the itinerary she made for us. Our days were meticulously planned at each park along with our dining reservations. We could tell by the attention to detail and efficiency of time management that a lot of time, effort and thought went into making this trip special for our daughter’s birthday.

Shannon is a delight to work with- she’s a very professional travel agent. Talking with her is EASY, she never makes you feel like she’s doing a job- and her first-hand knowledge of and affinity for the Disney parks makes her the PERFECT person to plan your trip, as she’s an avid and experienced Disney fan, who knows from experience how to maximize your experience while minimizing cost.”

Anel Gavin, Sleepy Hallow, IL

“Nora, I would like to thank you for everything for everything you have done to make our vacation a great one. The restaurants recommendations to our hotel room to the parks everything was simply beautiful. We are trying to plan our next one and telling all our friends and family to go straight to you. From the bottom of our hearts thank you for everything and can’t wait until we plan out next one.”

Umberto Barbera, Mentor, OH

“We had the best vacation ever! Thank you so much for helping us plan out our Disney World vacation, and giving our kids priceless memories to last a lifetime. Dennis helped us plan each day prior to the trip, and he also helped us navigate through decisions that popped up during our trip by text. His experience with Disney World gave us insight to help us have the most exciting trip ever!”

Lisa Williams, Manor, TX.

“Nicole Spero was absolutely amazing and helped plan the greatest honeymoon tailored just for us! She helped take the stress of planning a honeymoon off me and took care of everything! I’m so glad we used her!”

Nicolette Tate, Nederland, TX

“Trish Mitchell has booked many Disney trips for my family and my friend’s family. Trish is always easy to get in touch with, happy to assist, is very knowledgeable, and navigates Disney like no other.  Trish always lets me know she can book dining and activity reservations, in addition to our room and parks reservation. In fact, we are going to Disney in a few weeks because Trish kept looking for a room to open up at a resort that would fit our budget. If it had not been for Trish going the extra mile, we would not be going.

Thank you Trish for helping our family to make many good Disney memories!”

Julie Ritsema, Wayne, NJ

“Shannon was recommended to me by a friend and I feel like I need to send my friend a thank you note because we had one of the best vacations of our lives simply because Shannon made it all so easy and fun. From working with our budget and timeline to helping us decide an itinerary and making excellent notes and suggestions she showed that she really understood what we wanted in our trip. She was always there to answer questions and we will use her again and again!”

Vicky Mason,, Manassas, VA

“Ashley is amazing. She planned our entire trip. The planning process was stress free and Ashley was there to answer all my questions (and did so remarkably fast!). I cannot recommend her enough. I am a “type A” personality so for me planning and organization are cruical. Ashely’s itinerary was everything I could have asked for…and more. It was so detailed and mapped out the whole trip! I loved it! After our trip my son, who is 7yo, said to me “wow mom! That was a great trip! You planned it so well” when i told him it was Ashley who did all the work he told me, “well she deserves the biggest gold star!” And I couldn’t agree more!”

Haley S., Harwich, MD.

“Rosanne and Tom ~ You guys are amazing! Your knowledge of Disney really is truly unbelievable. The way you explained the whole process from the flight, hotels, parks, restaurants, and fun activities to do is outstanding. Our trip would of never went as smooth without your professional guidance. Everything you explained to us either via email or phone call was exactly how you described it as if you were there with us. Thank you so much for everything and making our 1st trip to Disney together truly something spectacular!”

Mike and Kimberly Passaro, Staten Island, NY

“If you are planning a trip to Walt Disney World, as we did, DO NOT HESITATE for one moment to use this amazing Concierge service. My agent, Erin Karpenko, was just a jewel from start to finish. I could not have planned this trip by myself. My husband and I took our two adult children with their spouses and our five grandchildren. The trip was a once in a lifetime experience that we will never forget. Thank you Erin and thank you Glass Slipper Concierge! And thank you WDW for a Magical Experience.

Jo Anne Harrington, Seagraves, TX

“We had Ashley Behncke as our travel agent for our trip to Disneyworld. From start to finish, Ashley exceeded my expectations. She took all the stress out of booking our vacation. She listened to our needs and crafted an itinerary that worked perfect for our family. She was incredibly knowledgeable and shared tips and tricks that can’t be found by searching the internet. We had an unforgettable family vacation and I have no doubt it is to all the work that Ashley did for our family. She will be our go-to agent for all our future Disney trips. I have already recommended her to all of our family and friends and will continue to do so. I am beyond thankful that we found Ashley.”

Jessica Bodas, Sugar Land, TX

“Kelly Jackson was amazing! She planned the perfect getaway that was exactly what we wanted. She took a fun idea of celebrating my best friend’s 50th at Disney’s 50th and made it happen. From coordinating our pickups, recommending the best way to see the parks, reserving the very best restaurants and giving insider tips - she was the best. She was so easy to work with, super responsive and her excitement is contagious. I can’t recommend her enough and am looking forward to planning another trip soon with her.”

Erin Woods, Jasper, TX

“We are a second generation Disney family, and even with all of our experiences going to the parks, Nicole Sutton’s assistance has been invaluable. She has assisted us in planning a number of trips for our large extended family. She was able to suggest new experiences to enhance our tips and she is incredibly responsive and helpful when we needed to make last minute changes. We will absolutely turn to Nicole again to plan our next trip.”

Stacy Silverstone, Marietta, GA

“My family, my brother’s family, and my parents (eleven total!) this past Saturday completed a 7 night cruise aboard the Disney Fantasy. I would like to give a small amount of feedback concerning our experience with Glass Slipper, and specifically Ms. Nicole Spero.

Nicole has been FANTASTIC! She walked us through every step of the process from Palo reservations, Port Adventures, Orlando Hyatt reservations, and many more. My wife probably asked her over a hundred questions! She answered each one patiently and clearly, and gave us many helpful tips along the way. All of our forms and paperwork were ready to go. The reservation process was simple.

We had a great cruise. Nicole called a few days before to check in and make sure all was in order. She called again yesterday to make sure everything went well. From leaving our doorstep to returning home, every part of the trip went as smoothly as I could have expected. I asked my wife and my mother if they had any specific feedback for Nicole, and they both said “just tell her everything went GREAT”.

In the past, my wife and I have planned Disney World trips on our own by buying one of the “unofficial” guides. However, for our next trip (maybe next year?), we will definitely use Nicole. I will refer Nicole to everyone I possibly can if I even think I hear the word “Disney.”

We have made memories that will last a lifetime!”

Derrick Dunn, Derrick Dunn

“Brittany,
I have been wanting to send you a note regarding our Disney Cruise. It was just WONDERFUL - the entire cruise from beginning to end. Having connecting rooms and balconies with Vicki and Shane was great. My husband and I so enjoyed being able to spend time with our grandkids and Vicki & Shane in such a relaxing mood - that was the best.

All in all, whole trip was wonderful - except that it had to end. Thank you for all you did to make our trip so great and make for so many memories.”

Barbara Sauter, High Ridge, MO

“Laura Barlow was AMAZING! She is responsive, attentive, and thorough. She made us look like pros during our first time at Disney. We are grateful for the care and professionalism she provided.”

Tiffany R., Fredericksburg, VA

“We had the best spring break trip to South Carolina, thank you for making it happen! From the Disney resort to the amazing Virtuoso accommodations in Sea Pines, nothing can beat the hospitality we received. Thank you for making all of this happen on a last minute pivot! You didn’t leave out a single detail and made everything so easy for us. You’re the best, you have clients for life!”

Ali B., Cedarburg, WI

“Sage’s perspective as a mom of young kiddos was invaluable! She had literally walked the many Park miles in my shoes! She knew when we would need breaks, which rides would be hits, which restaurants would be good fits, and all the ins & outs if Disney with young children—what more could you ask for! I appreciated Sage’s empathy for how important the trip was for our family, and I know she was genuinely thrilled for us to make Disney memories. Because she was so invested & excited for our family, I knew I could count on her to plan a “happily ever after” trip. I would (and already have) recommended Sage to any family planning their Disney adventure!”

Emily M., San Antonio, TX

“Dani is amazing. Our Disney trip was phenomenal and non-stressful! Personalized and perfect! She would check in to see how we were doing and loved the pics we sent her. Planning a trip to Disney now can be overwhelming compared to when we were kids and she allowed us to enjoy the whole experience. She also helped us plan a surprise stay at Aulani for our kiddo and it was wonderful too! She makes every client feel special and not just another number.”

Erin Scarlett, Fort Collins, CO

“Ashley was absolutely fantastic, from answering my thousand and one questions (often late at night or at other random times) to constantly checking for better room options and dining/experience reservations throughout our stay (she was able to get us in to several restaurants we were hoping for as well as an amazing room at the Polynesian)! She even spent an hour and a half on a Zoom call to walk me through the itinerary and provide lots of helpful information and tips. Where I wasn’t sure I wanted to use a travel advisor initially, I now wouldn’t dare and try to plan a trip without Ashley in the future - she did all of the heavy lifting so that I could do the most important thing on our trip, which was enjoy it!”

Tyler Beas, Dallas, TX

“Dani ~ We had the best time ever! By far our most memorable family vacation! Everything was perfect. We are already trying to decide when we can go back! Thank you for all of your help. I couldn’t have done it without you! And we will for sure contact you for any other trips! And you will be highly recommended!”

Paige C., Levelland, Texas

“Dennis Brown and the entire Glass Slipper team were my family’s one stop shop for planning our first Disney World Vacation (as parents). The level of personalized attention to detail and attentiveness was a refreshing change from what has become the self-service norm in the travel industry. His thorough understanding of every restaurant, hotel and park helped us have a truly magical experience my family won’t forget. If you are planning a trip to Disney, Dennis is a person you should know!”

Ron and Jennifer Tessendorf, Palatine, IL

I had to express my gratitude for Brittany Sexton. She helped me book a very special Disney vacation for my family two years ago. We were celebrating my son’s 13th birthday and my parents first visit to WDW. I was footing the bill and Brittany never once criticized or dismissed me because I had a tight budget. She listened and planned an amazing, memorable trip.

Fast forward to now. I contacted Brittany about a Disney cruise and being a single mom I am ALWAYS on a tight budget. She again listed and took the time to care about helping me make something I have been trying to make happen for years a REALITY! She really invested her time and knowledge to find a cruise within my budget. I work for Hilton corp. and know when I’ve found a hospitality star and she is that! 65 days till my son and I sail on a Disney cruise and make memories of a lifetime all thanks to Brittany and her willingness to care!”

Aja Bradford, Euless, TX

“Staci was fantastic to work with. Starting with her introductory “interview” to understand the goals and themes of our trip, all the way through to the custom itinerary she sent to us before leaving for Florida, Staci planned a customized trip that we could not have been happier with. She is highly skilled at navigating the nuances of “Disney planning” - from obtaining hard-to-get reservations to knowing the latest and greatest attractions to see and experience. I would highly recommend Staci to anyone planning a Disney trip in the future - she will take the time and care to ensure a great outcome for everyone involved - kids and parents alike!”

Stephen McArdle, Larchmont, NY

“Nora ~ We had a wonderful time and they spoiled me silly and we got to do so much stuff. I LOVED the Animal Kingdom resort and it was just a dream trip. Thank you for helping us all out. It wouldn’t have been so wonderful without your help.”

Jessie Darmanin, Oldsmar, FL