Our Difference

Not your typical travel agency.

Henry J. Heinz, the founder of H.J. Heinz Company, once said, “To do a common thing uncommonly well brings success.” We couldn’t agree more. Here are some of the things that we, at Glass Slipper Concierge®, do uncommonly well:

Unrivaled Knowledge of Disney Destinations

Our travel advisors don’t just read about Disney in guide books and brochures. Their knowledge comes from firsthand experience at the Disney resorts and theme parks, aboard the Disney cruise ships, and guided Adventures By Disney® vacations. An average travel agent can tell you the price of a Disney vacation; our travel specialists can advise precisely what luxury Disney resort is perfect for you and plan your vacation to the last detail!

Advise Instead of Asking for Your Order

We pride ourselves on the value of the Disney advice that we offer. The way we look at it is that if our clients know everything there is to know about planning a luxury vacation, they wouldn’t need us. Our Disney vacations are customized to meet the unique needs of each of our clients. We simply don’t believe that one size fits all.

Personalize a Vacation Experience for You, and Only You

Selecting and reserving your luxury Disney resort and type of theme park tickets that are best for your vacation is just the beginning. But that’s where most travel agents call it quits. Not us! We’re in it with you all the way by offering customized itinerary planning so that you won’t miss a single thing during your Disney vacation. From Disney dining reservations and special events to recreation, VIP Tours, and more, your travel advisor will be your personal itinerary planner, leaving you feeling like the VIP that you are.

Obsess Over the Details

The difference between a good vacation and an exceptional one lies in the details. The travel advisors at Glass Slipper Concierge scrutinize your vacation plans with a fine-tooth comb to ensure that even the subtlest of details are addressed. This results in a flawless Disney vacation for you.

Designated as an Earmarked Diamond Producer Agency

Glass Slipper Concierge has been designated by Disney Destinations as an “Authorized Disney Vacation Planner” based on its strong support in selling Disney vacations. The elite EarMarked Diamond Producer level recognizes our agency’s stellar sales performance in Disney Vacation Planning.

Testimonials

“Michelle Schaeffer has been instrumental in our family’s first trip to Disney. From catering to our 4 and 7 years old wants to our needs, she has not skipped a beat in our planning. She takes the time to review options, as well as advise on tips and tricks to maximize your vacation. On a side note ... The day we could pick our meals, the system went down. Michelle didn’t give up and persevered until it was back up and running ... And we were able to get ALL our selections!!!!”

Lisa Moher, Clarks Summit, PA

“Michelle has been a wonderful help for all of our Disney trips in the years. She has dialed into our needs and made our trips as leisurely as possible. Disney World has evolved into a complicated endeavor that requires travelers to be super involved to have a fun and rewarding trip. Michelle handles all of those duties with aplomb, going above and beyond to ensure that our family is spending our time enjoying our time in the parks and not stressing about schedules. I never want to plan a trip without Michelle helping guide the way again!”

Brison Harvey, Salvisa, KY

“Hi Carrie,
My family had such a wonderful time at Disneyland. We had so much fun and made so many memories. Our entire trip was flawless. Our reservations went smoothly and the itinerary that you sent to us was great. My husband ended up loving it! Your help was what made this vacation worry free for me. We are in LOVE with Disneyland now and can’t wait to go back.”

Amee Barber, Mount Vernon, WA

“Staci did an outstanding job planning our trip. Having never been to Disney World (at least not since I was 3), I was very overwhelmed reading about all the different parks and hotels. After researching, I settled on Glass Slipper Concierge and, specifically Staci, and I am sure glad I did! The rest of the planning process was a breeze with Staci’s guidance. The itinerary that she put together for our family was absolutely perfect—you could tell that she actually listened and paid attention to what was important to us. I really appreciated Glass Slipper’s proprietary app complete with a very detailed itinerary that I referenced what seemed like 50 times per day. Staci’s planning took all of the worry and guess work out of the trip, and my wife and I were able to sit back, follow the itinerary and enjoy the trip knowing that Staci had everything planned and covered and we were going to have a great time. I can’t thank you enough Staci! Great job!”

Clark Pulliam, Dallas, TX

“Sage is an amazing Disney planner! She handled everything for us, which was so helpful! She got us amazing dinner reservations at restaurants I would have never known about. She was always available for questions and tips. Even when things didn’t go according to plan (i.e RAIN!) Sage was right there with other options and new dining reservations. She absolutely goes above and beyond and I feel so grateful she helped plan our vacation. It would not have been as magical without her.”

Callie J., Houston, TX

“Staci was fantastic to work with. Starting with her introductory “interview” to understand the goals and themes of our trip, all the way through to the custom itinerary she sent to us before leaving for Florida, Staci planned a customized trip that we could not have been happier with. She is highly skilled at navigating the nuances of “Disney planning” - from obtaining hard-to-get reservations to knowing the latest and greatest attractions to see and experience. I would highly recommend Staci to anyone planning a Disney trip in the future - she will take the time and care to ensure a great outcome for everyone involved - kids and parents alike!”

Stephen McArdle, Larchmont, NY

“We had the best vacation ever! Thank you so much for helping us plan out our Disney World vacation, and giving our kids priceless memories to last a lifetime. Dennis helped us plan each day prior to the trip, and he also helped us navigate through decisions that popped up during our trip by text. His experience with Disney World gave us insight to help us have the most exciting trip ever!”

Lisa Williams, Manor, TX.

“Dani is amazing. Our Disney trip was phenomenal and non-stressful! Personalized and perfect! She would check in to see how we were doing and loved the pics we sent her. Planning a trip to Disney now can be overwhelming compared to when we were kids and she allowed us to enjoy the whole experience. She also helped us plan a surprise stay at Aulani for our kiddo and it was wonderful too! She makes every client feel special and not just another number.”

Erin Scarlett, Fort Collins, CO

“Thanks (Michelle Schaeffer) for planning us a wonderful vacation!!! . . . Your guidance and planning resulted in a unforgettable vacation that all we needed to do was show up and enjoy ourselves!! We loved every minute. We would recommend you to anyone who wants to go to Disney. The itineraries were very useful, I took it with me each day. It was full of good tips. We want to go back and will be contacting you when we do. Thanks for all your help!!!”

Susan Ford, Tonawanda, NY

“We are a second generation Disney family, and even with all of our experiences going to the parks, Nicole Sutton’s assistance has been invaluable. She has assisted us in planning a number of trips for our large extended family. She was able to suggest new experiences to enhance our tips and she is incredibly responsive and helpful when we needed to make last minute changes. We will absolutely turn to Nicole again to plan our next trip.”

Stacy Silverstone, Marietta, GA

“Dani ~ We had the best time ever! By far our most memorable family vacation! Everything was perfect. We are already trying to decide when we can go back! Thank you for all of your help. I couldn’t have done it without you! And we will for sure contact you for any other trips! And you will be highly recommended!”

Paige C., Levelland, Texas

“We had a fantastic time at Disney and everything was made easier by Ashley and Glass Slipper Concierge! The peace of mind of knowing that our trip to Disney was perfectly planned was a real lifesaver, especially while traveling with a toddler during a pandemic! Couldn’t be happier with our trip!”

Sergio B., Chicago, IL

“Because of you Nora and your proficiency in the realm of Disney World you assisted in bringing our family closer together and helped tie a knot that will be tighter than ever with our family because of this wonderful vacation we spent together. From the time we stepped foot in Orlando, Florida we felt part of the Disney family as you lent a generous hand in choosing the perfect hotel, venues, dining, and so much more….One of the reasons we were so satisfied with our trip was your unswerving honesty, as everything you said we would get and should expect was exactly what we got and expected, which was tremendous and very satisfactory to say the least…Again, we thank you for everything you’ve done in making our families first vacation to Disney World a wonderful, unforgettable, and magical experience.”

Liddis Genao, Medford, MA

“Vacation is supposed to be fun and relaxing and with the help of Glass Slipper Concierge and our representative, April Tan, that is exactly what this vacation was! She took care of every singe detail from recommendations, reservations, and transportation to and from the airport. Our representative, April, answered all of our questions promptly, even when we were on vacation! One evening, we needed to change our dinner reservation so I messaged her and she promptly took care of the cancellation and booking us a new reservation. The service was fantastic and made our trip super relaxing!”

Katie Mongelli, Great Falls, VA

“Dennis Brown and the entire Glass Slipper team were my family’s one stop shop for planning our first Disney World Vacation (as parents). The level of personalized attention to detail and attentiveness was a refreshing change from what has become the self-service norm in the travel industry. His thorough understanding of every restaurant, hotel and park helped us have a truly magical experience my family won’t forget. If you are planning a trip to Disney, Dennis is a person you should know!”

Ron and Jennifer Tessendorf, Palatine, IL

“Working with Leah was effortless and stress free. She was able to get our requests and surprise us with a few extras.”

Ellison, Jason, Ethan, and Caroline Croft, Gainsville, GA

“Wow! We just got back from our trip to Walt Disney World and it was amazing! We worked with Laura Barlow to plan a surprise trip for our children and it was the absolute best. Laura took all the stress of planning out of the equation! She listened to our hopes for this trip and our worries…because sometimes it’s overwhelming! She took care of every detail…hotel accommodations, dining reservations, and even a detailed itinerary with tips and tricks to make our day as easy and stress-free as possible. Her attention to detail and love of Disney took our vacation to the next level! I recommend her to ANYONE thinking of taking a Disney trip! You’ll be in the very best of hands! We can’t wait for our next trip!”

Meg B., Atlanta, GA

Jennifer,
“Thank you very much for planning such an amazing trip! We had a fantastic time both at the resort and the parks.The Four Seasons may be even more magical than the Magic Kingdom. Everything from our suite to the water park was wonderful. In fact, we modified our plans for Thursday, Friday, and Saturday to enjoy a few hours at the pool each day. . . .
Overall, your planning and advice were invaluable. I love planning trips to a high level of detail and often don’t use travel agents. However, this trip would have been half as fun and far more stressful had you not done the planning. We enjoyed every moment of the trip and can’t wait to go back. It was truly a luxury experience and one that we will never forget!”

Nathan Imperiale, Washington, DC

“Spent a week at Universal Studios & Disney. Every colleague of mine expressed how exhausting of a trip Disney was for them. I traveled with my spouse and three children, ages 5, 7 & 8. The trip was meticulously planned by Marla and I did not experience one bit of exhaustion. I simply checked the app before bed to determine what time we needed to wake up. Then I scrolled through the meticulously planned day, as the day progressed. From dining, entertainment, VIP Tour Guides and black car service, not one detail was missed. It was a fabulous trip that my family and I will repeat.”

Dennis Byrd, Galveston, TX

“Nicole Spero is THE BEST! We were first-timers to Disneyworld and pretty overwhelmed by it all. Nicole took the time to break it all down for us and planned the absolute perfect trip for my family. Everything was considered—my kids’ ages, what kind of rides they’d like, when bedtime usually was…which made for the perfect custom-tailored vacation for us. She was even available via text for questions during our trip! She’s prompt, friendly, and so knowledgable about all Disney properties. Can’t wait to work with her again!”

Trisha London, Edina, MN

“We had an absolutely amazing trip. As I discussed with Tom when booking the trip, our daughter is blind and she loves Minnie and always has. Minnie made that experience so special for her and when we went to see Mickey, Minnie actually paused her meet and came to find us again so that our daughter was able to take a picture with both of them (cast members told me this never happens). The accessibility for Kennedy and how special and accommodating everyone was is unforgettable. This may have been our first trip but definitely not our last. We are fans for life and I can’t thank you enough for all of your help.”

Kristen Garrison, Maple Shade, NJ

“Michelle Grasso was the best travel agent we’ve worked with. She made sure everything was meticulously planned and coordinated to ensure we had a seamless experience and could focus on enjoying the vacation and family time. She did everything from hotel reservations to getting up practically in the middle of the night to ensure we could get dining and tour reservations when availability to schedule opened. She also built us a trip planner with a detailed itinerary, receipts (in case anything went wrong with a reservation) and tips on what to do in the Disney parks and the best time to do everything. She was simply amazing.”

Jen Franco, Spring, TX

“Lauren was so wonderful to work with from start to finish. Our trip was amazing- from the transportation arrangements, to the hotel, the restaurants, and all the little things in between. We had a magical trip and made some amazing family memories.”

Kelly Leddy, San Antonio, TX

“Brittany,
I have been wanting to send you a note regarding our Disney Cruise. It was just WONDERFUL - the entire cruise from beginning to end. Having connecting rooms and balconies with Vicki and Shane was great. My husband and I so enjoyed being able to spend time with our grandkids and Vicki & Shane in such a relaxing mood - that was the best.

All in all, whole trip was wonderful - except that it had to end. Thank you for all you did to make our trip so great and make for so many memories.”

Barbara Sauter, High Ridge, MO

“I would HIGHLY recommend using Jacqueline to help with your Disney planning! This was our first Disney trip and we had no clue about anything - I let her take the reins and she did such an awesome job! She took all our interests into consideration and planned the perfect trip for our family. The itinerary she provided was so detailed and all her recommendations were fabulous! The app her company provides was amazing too. If you’re looking to do Disney, she’s your girl!”

Meredith Downs, Biloxi, MS

“Sending a HUGE thank you to Nicole Sutton for planning such an amazing trip to Disney for us! I can’t even imagine the amount of time and energy that went into it, and all we had to do was book the flight! I felt like we had the inside track to some secret club all week long!”

Mandy Dishon, Catonsville, MD

“We had an absolutely perfect vacation!! It was exactly what I had hoped for our 10-year anniversary. We actually both wept before we left our hotel on Sunday - happy/grateful tears for the memories made and time shared. You’re the reason that all happened so thank you so very much.”

Kristen Myers, Washington, DC

“Amanda is extremely knowledgable on all things Disney. She was quick to respond to my initial inquiry and a pleasure to work with throughout the whole process. She brought that added pixie dust that made our trips magical. Looking forward to planning another trip with Amanda’s help real soon.”

Tricia Callahan, Marietta, GA

“You will never meet and work with a better Disney Specialist than Nicole (Spero)!! Her attention to detail is AMAZING, and she gives you the most personalized Disney experience that you cannot get anywhere else. She works hard to ensure you get the best prices, reservations where you want to eat, and those ever important attractions. She is available 24-7… responds almost immediately to every email, phone call, and text. She even contacts you daily on vacation to make sure everything is going as planned and to see if you have any questions or concerns. Nicole knows all parks, restaurants, etc. inside and out. I think she knows more about Disney than many people who work there including attractions that will be closing and things to skip on certain days. I feel like I am traveling with Walt himself when I am there. I have used her twice in 18 months and cannot express my gratitude enough. We have had two very different, very personalized itineraries that worked perfectly. If you use her, I PROMISE you won’t be disappointed. Nicole truly will make this the most magical and memorable vacation you will ever take.”

Pam Smallpage, Metaire, LA

“Trish Mitchell has booked many Disney trips for my family and my friend’s family. Trish is always easy to get in touch with, happy to assist, is very knowledgeable, and navigates Disney like no other.  Trish always lets me know she can book dining and activity reservations, in addition to our room and parks reservation. In fact, we are going to Disney in a few weeks because Trish kept looking for a room to open up at a resort that would fit our budget. If it had not been for Trish going the extra mile, we would not be going.

Thank you Trish for helping our family to make many good Disney memories!”

Julie Ritsema, Wayne, NJ

“As a chronic “plan it myself” type of person I can’t begin to explain how wonderful it was for Ally to do all of that for me…and better! From dining reservations to all the great reminders and tips she has allowed me and my family the time to just enjoy ourselves with no worries even amidst the temporary changes. Ally is professional, kind and very attentive to all of our needs. After 25 years of planning and stressing every vacation I never have to again. Thank you so much Ally for everything!”

Kim Guynn, Panama City, FL

“Thank you so very much for everything you did to put together an incredible trip for us.  To say it exceeded my expectations is an understatement; it was better than I dared to hope.  A lot of core memories were made over the week, and not just for the girls.  I don’t think I would trade that time with my kids for anything.”

Stephanie S., Haymarket, VA

“Hi Desiree. I wanted to tell you how much I appreciated everything you did to make our Disney vacation truly magical. My boys continue to talk about this trip nearly every day. It was absolutely fantastic and wouldn’t have been nearly as wonderful without your help. You truly went above and beyond for us and I can’t possibly thank you enough. We are already discussing the possibility of coming back, and when we do, we will absolutely reach out. You are a true gem and your kindness and expertise is a rare find.

Lacey Huckle, Centennial, CO

“The trip was great. Caitlin had it all planned out for us which made it so much easier to get around in the parks and optimize our time. The kids loved it and the memories will be lasting!”

Amy Moeller, St. Louis, MO

“Our family loves Disney and could not wait to return last summer, but the headaches began when we all sat down to plan our vacation. Brian was there every step of the way to add the Disney magic that we never could have anticipated. With his extensive Disney knowledge, both from his training and years of personal experience, Brian helped our family find the best resort for our needs, gave us the inside scoop on new attractions, and put together a detailed itinerary for each day filled with fun surprises that most Disney visitors would miss. He made all our dreams come true! He was the most perfect fairy godfather we could have asked for - he took care of everything and all we had to do was have fun. His knowledge, passion, and enthusiasm for Disney is unmatched and it is that commitment which makes each of his trips end with happily ever after!”

Domini Paradiso, Upper Arlington, OH

“Staci,
That was the most WONDERFUL vacation we have ever had!!!! Everything went so smooth with NO issues whatsoever. We had such a wonderful experience I am sharing your name with everyone. I wouldn’t want anyone other than you planning out next Disney trip!!!!! Thank you for listening to our requests and making such wonderful suggestions…......this was truly the most MAGICAL vacation!!!”

Sharon Clark, Daleville, VA

“I am extremely pleased with the services offered by Laura Barlow through the vacation planning process. The itinerary and touring plans that she created for our group was the perfect amount of information and I referred to it several times each day. This was a group of four families, eight adults and six children ages from 71 to 5. One of our biggest concerns was would we be able to stay together and still do everything we wanted. With the help of Laura, our travel agent educating us on how to use the Genie app effectively and her recommendations on how to get the most out of both Disneyland and California Adventure, we were able to accomplish that. We had the best family vacation and will definitely use Laura again.”

Alan McGaw Jr., Maple Valley, WA

“Meredith put together the best Disney trip for our family. With nine of us traveling, she created the perfect itinerary, making everyone from the kids to the grandparents happy! From accommodations to dinner reservations, every detail was thoroughly planned out. She even added tips for our days in the parks, making our experience even better. From the very beginning of the planning process to the end, Meredith was excellent. She was even available throughout our trip to answer any questions we had along the way. Everything was taken care of and so well thought out, she completely took all of the stress out of our trip. Meredith is definitely a Disney expert and we can’t wait to work with her again for all of our future trips!”

Kaitlyn Adams, Augusta, GA

“I would like to take this opportunity to commend Ms. Jennifer Kozlow for her fantastic travel services.  My sister and family, who live in Chile, needed an agent, who could guide them through their visit in the United States. I was able to find your company in the Internet, and as soon as I sent the information, Jennifer immediately contacted me. From that moment on, all my questions and requests were answered! She worked diligently day and night, planning my family’s stay at Disney World…My family and I feel so blessed to have found such a professional, caring, efficient, friendly, and most importantly, problem solving person! We want to thank her, from the bottom of our hearts, for making a family vacation “A Dream Come True!”“

Haydee Brodhead, Miami, FL

“Nora, We can’t thank you enough for making our Disney trip so magical! You are so organized and knowledgable! Your tips were very helpful and allowed for the whole experience to go very smoothly. We have been dreaming of taking the kids to Disney for a long time (as you know) and I am so pleased we waited and were able to work with you.”

Annalisa DiVito, Highland Park, IL

“Well, now that I am over my Disney hangover… it was amazing. The crowds were a bit much but thanks to your early morning tips we were able to get in the biggest and best rides before 10 am. Your expertise allowed me to take full advantage of the Disney Genie system. Also having a designated driver pick us up to and from our resort allowed us to enjoy more of our vacation. You are an absolute asset to our Disney experience!!  Thank you.”

Lisa, Greensboro NC

“This is the only way to visit Disney. Disney vacations can be totally overwhelming, both during the planning stages and while there. If you try to ‘wing it,’ you run a great risk of leaving feeling that you’ve spent a ton of money just to run yourself ragged fighting crowds, suffering in the heat, and not doing everything you wanted to do. Instead, with our Disney concierge, Dani Garcia, we never felt rushed, or like we were spending all of our time in line. We left feeling that, while there’s still so much more to see and do, we hit everything we really wanted. We’ve been to Disney three times and this was by far the best trip. We won’t go again without using this service.”

Shea Culpepper, Sugar Land, TX

“Sage did a great job of listening to my family’s needs and constantly adjusting for our own personalized experience! Could not have had such a magical time without her!”

Analise P., San Antonio, TX

“Leah was a breeze to work with and quick to respond to any questions or issues we had. She planned our trip in short notice; we were impressed with the itinerary she was able to come up with,Yes considering the time restraint. She was able to cater to our family’s diverse needs - younger children, adventurous adults, and physically challenged grandparents. Thanks Leah! We look forward to booking our next adventure with you!”

Angie Kremkau, Missoula, MT

“What a fabulous experience and adventure our Disney Cruise was! In my wildest dreams I never pictured having this much fun! Nicole was helpful every step of the way and offered so many suggestions that made the trip so enjoyable! Loved loved loved it!”

Janis Bartlett, Hanover, PA

“Jen,
I have given this a lot of thought, but still not sure if you will understand just how much my family and I appreciate what you did for us. I felt like a VIP. My grandkids couldn’t have been more pleased.  You do your job very well and deserve lots of praise. Please know that if the need arises, I will use you again. Thank you isn’t enough.”

Doris M., Montgomery, TX

“Cathi,
I really have to thank you for the planning of the trip. I could not have done this and made it special on my own. There appeared to be so much that I was unaware that was available since the last time we were there . . . I was just so thrilled with how well arranged everything was that you will come recommended anytime someone mentions Disney.”

Cathy Sloan, Temple, PA

“Shannon was recommended to me by a friend and I feel like I need to send my friend a thank you note because we had one of the best vacations of our lives simply because Shannon made it all so easy and fun. From working with our budget and timeline to helping us decide an itinerary and making excellent notes and suggestions she showed that she really understood what we wanted in our trip. She was always there to answer questions and we will use her again and again!”

Vicky Mason,, Manassas, VA

“Amanda is truly amazing! We could not have planned this trip without her nor could we have enjoyed our time at the parks without her guidance! She made our trip absolutely magical! We are forever grateful!”

Maggie Seitz, Wichita, KS

“Laura Barlow was absolutely fantastic to work with and made our trip to Disneyland one of the best ones ever. She planned EVERYTHING out which allowed us to do everything we wanted to do at Disneyland and so much more. From getting us a great table at the Character breakfast to giving us a detailed itinerary which helped us know where to go to getting us into THE hottest event of the season (Oogie Boogie Bash) everything was taken care of.

Disney is a place where if you don’t have a plan, you waste a lot of time. With Laura, we were able to do and see so much because she planned every detail out for us. Because everything was planned so well for us, we still had plenty of downtime for the little guy. She is a delight to work with and I couldn’t recommend her highly enough for anyone looking to experience Disney to fullest with their kids.”

David F., Seattle, WA

“We had the most magical and amazing experience booking with Sage. She was so helpful and pointed us in the right direction so we got the most out of our time there! Literally the best trip I have had in a long time! She was amazing and was there for us when we needed her. Such a great trip!!

Macy Q., San Antonio, TX

“I’ve been to Disneyland many, many times and consider myself an expert! But this past trip that we booked with Laura Barlow was my favorite by far. She knew so many tricks and secrets to really make our visit special. The best example of this was our night at Fantasmic. That’s been my favorite show for ever and Laura was able to secure us front row seating through our dining reservations! I had no idea!! I still can’t get over being that close! She made our trip so stress free and easy, I highly recommend using her for your next Disney adventure!!”

Ashlee P., Ludington, MI

“Rosanne and Tom ~ You guys are amazing! Your knowledge of Disney really is truly unbelievable. The way you explained the whole process from the flight, hotels, parks, restaurants, and fun activities to do is outstanding. Our trip would of never went as smooth without your professional guidance. Everything you explained to us either via email or phone call was exactly how you described it as if you were there with us. Thank you so much for everything and making our 1st trip to Disney together truly something spectacular!”

Mike and Kimberly Passaro, Staten Island, NY

“Rose was an absolute pleasure to work with. She took the time and patience to make our first family trip to Disney a week we will always remember. I felt she truly cared that we had a nice vacation, as if she was planning her own. I highly recommend Rose as well as Glass Slipper for any trip planning.”

Melissa Blevins, Novelty, OH

“Hi Brittany! Just wanted to send an email to say thanks again for all your assistance! We absolutely LOVED the cruise! We all had a great time - the suite, the food, the kids club - it was all amazing! The only unfortunate part (for our bank account) is that I don’t think we can go again and not sail concierge!! It was SO nice and the 2 hostesses on the Magic were fantastic and did so much to make the trip special-especially for the boys! You were right and I’m so glad we upgraded! Anyway, you will certainly be hearing from me again-just as soon as I can talk my husband into another one!”

Leah Roush DeFrank, Highland, MI

“We just had the most incredible wonderful amazing family trip and it was completely due to Sage and how professional and on top of everything that she was. She made our trip effortless and we got to see and go to all the best rides, restaurants, and events. I can not say enough good things about Sage and if she wasn’t so happy working for yall and Disney I would ask her to come and work for me. Thank you all for such an amazing and memorable trip!”

WB Cavender, San Antonio, TX

“I just wanted to share my appreciation for Brittany Sexton. We just returned from a week long trip to Disney World, of which Brittany helped us plan and execute. She did such a phenomenal job from start to finish and is someone I will highly recommend to all of my friends and family members. She answered all my questions promptly, provided top-notch customer service and assisted with the overall success and enjoyment of our vacation. I am so thankful we used her to help us plan; she is truly amazing and an asset to your company. We look forward to working with her in the future.”

Julie Backer, Saint Louis, MO

“Hi Staci! I’ve been meaning to write to you. We had the best trip. Your detailed itinerary was so amazing and we made sure to try to do everything you recommended! It could not have been planned out any better! The restaurants were perfect, the rides, the hotel. You were right about everything. We were so glad we listened to you about the concierge floor with the amenities that went along with it. It’s hard to be back to reality after such a wonderful trip. Everything was so great. Thanks again! We will definitely refer you to anyone going to Disney and that’s good to know that you offer other vacation services too.”

Margo Rosenberg, New York, NY

“Dana Nethery has helped us plan our upcoming Disney trip for a large group of both kids and adults. This booking hasn’t been the easiest as some members are Canadian, kids of all ages etc. but Dana has handled everything we could have possibly needed or wanted and more. Dana is a true professional, kind and courteous and so very resourceful and helpful in every way! Dana always responds quickly and has an answer for any question or concern I have had. Dana is just awesome! I will be promoting this wonderful service to others who are planning a Disney trip and I truly am so grateful for all of her hard work and excellence!!!”

Lisa Hoelke, Grosse Ile, MI

“I wanted to take a moment and extend a thank you for the exceptional service that Nicole Spero offered to me and my family for a recent Disney Vacation. Her service from the first introductory phone call to the last phone call was exceptional.  Nicole’s service was without any doubt the best complete service I have ever experienced. Nicole essentially offered Concierge Services on any issue, at any time, with a friendly welcome and immediate action. The treatment my wife and I experienced from Nicole was Gold Standard- services expected for a traveling dignitary not a vacationing family- Hats off to Nicole-.”

Steve Goerlich, Cream Ridge, NJ

“With only 60 days notice, Kelly Bryan planned the perfect Disney vacation for my daughter and I. I simply told her we wanted “three magical princess-filled days” and she DELIVERED! I honestly never thought a Disney vacation could be relaxing, but she literally thought of everything. Every last detail was planned, and I was able to stay in the moment and enjoy time with my daughter. That in itself is priceless. Her communication was flawless and she even assisted with changing reservations while we were at the parks. She provided so many tips and tricks and I felt we were able to experience so much Disney magic as a result. You can tell Kelly loves her job because her enthusiasm for all things Disney was contagious!”

Laura Beirne, Avon Lake, OH

“Carrie,
We had a blast! Three days at Disneyland was perfect & we got fabulous Jeff from San Jose as our VIP Tour Guide who shaved 8 hours of line time off 14 rides in 1 day - a bonanza. He loved us & your itinerary was perfect in every way. My son & daughter in law are so grateful for this treat -” you hit the ball out of the park on this one Mom” said my son as we hugged goodbye. So if you ever need a recommendation, I’m your gal”

Michelle Jurika, Piedmont, CA

“We just returned from our magical Disney World Vacation. This trip would not have been as perfect if not for the amazing Trish Mitchell. From the first contact over a year ago, every email, every question she answered, every suggestion she made, was what really made our trip. I knew kind of what I wanted, she helped fill in the pieces, make sure we hit the right spots for our young kids in Disney World…Trish went above and beyond to make sure we had the most amazing vacation ever.  She was even available to us during our vacation, helping me make a few changes along the way, even though she was on vacation herself! I know when we are ready to start planning our next Disney Vacation, Trish, and Glass Sliper Concierge will be our first stop!” 

Genny Colby, Henderson, CO

“I could not have done this vacation without Nicole Spero’s help/guidance!!! This was my first time at Disney in the “modern era” of technology (I was last there in 1988), and I had no idea what I was doing when trying to plan a vacation for my family. Nicole was extremely accessible and really listed to what we wanted to do for this vacation… based on that information, Nicole’s recommendations were spot on!!! We enjoyed everything that she suggested, it was awesome!!! I liked that she contacted me the first morning, after we arrived, to make sure everything was going okay, her concern was very appreciated. I really can’t say enough good things about Nicole, the pride that she takes in her work translates into a fantastic, stress-free (yes, it’s possible) family vacation for you! I can’t thank Nicole enough and will definitely use her services in the future!!!”

Missy Smith, Chicago, IL

“When we started planning a trip to Disney World, it didn’t take us long to realize that we were in way over our head!  We were so lucky to connect with Carrie Bradley. She was incredible to work with; had first hand experience; immediately responded to any request, etc. At times I felt that I would drive her crazy but no request was too small. She arranged everything to perfection and to our liking which made our planning painless. She had great suggestions, wasn’t pushy and no stone was left unturned. She was a joy to work with and I will definitely use her for future trips. In the future we hope to do a Disney cruise!”

Charles and Vickie Atwater, Durham, NC

“Jacqueline was absolutely amazing to work with. We could not have asked for a more perfect trip. She planned out everything from our meal reservations and recommendations with menus attached for other places to eat. She had our Park days perfectly mapped out where we had time to do our favorite rides multiple times or have some downtime. The ease of having the itinerary in an app was a huge plus. She also sent us a printable version. Jaqueline reserved our stress free stroller rental, which made the trip that much more enjoyable with two little kids. We could not have asked for a better Disney vacation and we owe it all to Jacqueline’s planning. We cannot wait to use Jaqueline again for future trips and will be recommending her to all our friends and family.”

Jessica Felter, Biloxi, MS

“Just got back from our first family Disney trip and it was AMAZING! Kelly Lashley planned it all for us and we have precious memories that will last a lifetime! She could not have been more helpful - including when I texted her last minute questions about checking in and where the best seat for a show was while we were at the park! If you are planning a Disney vacation, contact Kelly! She makes the planning effortless for you and gives you an experience your family will treasure always!”

Renee Kelly, Knoxville, TN

“Erin (Karpenko)~ The [Adventures By Disney] trip was unbelievable. The opposite of traumatic. Euphoric may be close. All of it was wonderful. What I find difficult is expressing all of the experiences to others because we did such a ridiculous number of things! I need more adventures in my everyday life!

My kids had a most wonderful time. You have us for life. I will do as many of these as possible.”

Heidi Bosek, Norfolk, CT

“From the first day I spoke with Staci through the days before our vacation, she was a complete rock star. Not only did she do everything I expected, but she went above and beyond from the planning stages all the way through to the execution. Throughout the planning stage, she made it a priority to understand my family and our goals for this particular vacation (who we are, what we most wanted to gain from our vacation, what would we be most disappointed to miss, etc.). Her execution was perfect, down to the last detail. She’s easy to talk to, compassionate, knowledgeable, detail-oriented, and maybe best of all: is excited to help her clients create memories they’ll cherish forever. Thank you for everything, Staci! Can’t wait to plan our next vacation with you!”

Tracy Ritts, Lodi, CA

“Leah was phenomenal in planning exactly what we wanted to do. We had a luxurious trip with very little waiting for anything, very smooth logistics, and all the bells and whistles we wanted. I cannot wait to work with Leah again in the future.”

Carolyn Dowd, St. Louis, MO

“Gabriela,
You made our vacation very enjoyable. Thank you very much. I’m giving you 5 stars!!”

Kathy W., Pascagoula, MS

“Let me just say booking our Disney trip with Michelle Schaeffer was a great decision. Michelle has far exceeded our expectations and we haven’t even left for our trip yet. From the moment we booked Michelle has been in constant contact with us to fill help fill our itineraries. Restaurant request not available? Michelle has continued to check for cancelations and has provided many alternate choices within the parks on the days she schedules. I can’t imagine trying to do all of this on my own with our busy schedules. Looking forward to just heading out and enjoying our vacation. The hard work has already been done! Thanks again Michelle. This won’t be the last time we use this invaluable service. I’d give it 10 stars if I could!!”

James Patterson, Cheektowaga, NY

“First and foremost, I want to extend a BIG THANK YOU! We couldn’t have done it without you Shantrell Kramer. My advice to any Disney traveller would be to have you plan their trip!

As I began planning our Disney vacation, I became overwhelmed with all the choices and options. We were planning to take a family vacation to Disney World with our kids and wanted to coordinate Other family members joining us. I reached out to Shantrell for help in planning our trip. I couldn’t have made a better decision! She listened to our likes/dislikes and was able to plan accordingly. She spent time working through the best scenarios for our daily schedules. Hotel accommodations, dinner recommendations and reservations, Lightening lanes etc. Even after we had organized all the trip details, she kept an eye on available options and recommended changes and upgrades that would enhance our trip.

She thought of everything and we were able to experience the best Disney had to offer. Thank you Shantrell! I have already passed along your contact info to others looking to book a Disney vacation! Once again, your help made the trip a true memory maker. I wouldn’t begin to plan a vacation like this without your sage wisdom and advice. Thanks for everything.”

 

Lydia, Leesburg, VA

“Dennis,
We all had a great (and magical) time at Disneyland! The Disneyland Hotel met our expectations, and having adjoining rooms made it easy for the grandchildren to visit back and forth. Although both parks (Disneyland and Disney California Adventure) were crowded for the Thanksgiving holiday, we were able to accomplish all of our objectives without excessive wait times…Thank you for all your assistance with the planning process. Your suggestions were helpful and the detailed itinerary was invaluable in helping us “navigate” the day-by-day activities. I’m not sure we could have done it all without your assistance.

Ed Mitchell, Dallas, TX

“Hands down, Katie is the best! I wouldn’t trust a Disney vacation to anyone but her. Katie does an excellent job tailoring your trip to your family and your interests. From planning a princess heavy trip when our daughter was little to a ride focused trip as our kids have grown older; she nails it every time! Katie takes the stress out of Disney planning by making your resort, park, dining, and experience reservations and provides a detailed itinerary and guides to Genie+ and Lightning Lanes before the trip arrives so all you have to worry about is experiencing the “Magic of Disney”!”

Goodin Family, Sergent Bluff, IA

“Ashley is amazing. She planned our entire trip. The planning process was stress free and Ashley was there to answer all my questions (and did so remarkably fast!). I cannot recommend her enough. I am a “type A” personality so for me planning and organization are cruical. Ashely’s itinerary was everything I could have asked for…and more. It was so detailed and mapped out the whole trip! I loved it! After our trip my son, who is 7yo, said to me “wow mom! That was a great trip! You planned it so well” when i told him it was Ashley who did all the work he told me, “well she deserves the biggest gold star!” And I couldn’t agree more!”

Haley S., Harwich, MD.

“Patricia was amazing to with. Absolutely no detail was overlooked. She was super fast to respond to any questions we had throughout the process. Disney can be very complicated, especially for a large multi-generation family trip, which was our reason for using Patricia. She booked all the reservations and even tweaked things mid trip when we decided to change up our itinerary. It was so nice not to have to worry about doing this ourselves. She answered all of our questions and walked us through the process of lightening lanes and virtual queues. We were so grateful for her help!”

Michelle M., Brookfield, WI

“Just wanted to send some kinds words about Dennis Brown. He has helped me plan my Disney World Vacation for the last 14 months for my daughters 6th Birthday. To say we had a magical time would be an understatement. He has been truly amazing, answers all my emails almost immediately and has also been available to me by phone. I will be sending anyone and everyone his way, everyone deserves to have someone like him help plan such an important trip. Thank you!!! Thank you!!! I can’t wait to start planning our next trip with him.”

Amanda Meloney, Folsom, PA

“I seriously love how each day is planned out taking everyone’s possible needs into account. This is so great! I’m the person who likes to plan everything out and figured I’d take a break from doing that this year. I couldn’t be happier that we found you for our trip!”

Nicole Heffernan, Savannah, GA

“Shannon Hogue’s advice and guidance was instrumental in making THIS trip truly magical! We were able to accomplish so much, in such a short amount of time compared to numerous other trips we’ve made to the same Disney facilities.

Shannon was VERY well organized, which made our experience so much more enjoyable. Instead of spending our precious vacation time checking times or reading maps, we simply followed the itinerary she made for us. Our days were meticulously planned at each park along with our dining reservations. We could tell by the attention to detail and efficiency of time management that a lot of time, effort and thought went into making this trip special for our daughter’s birthday.

Shannon is a delight to work with- she’s a very professional travel agent. Talking with her is EASY, she never makes you feel like she’s doing a job- and her first-hand knowledge of and affinity for the Disney parks makes her the PERFECT person to plan your trip, as she’s an avid and experienced Disney fan, who knows from experience how to maximize your experience while minimizing cost.”

Anel Gavin, Sleepy Hallow, IL

“I do not even know if words can express how grateful we are to you (Jen Jefferson). Our trip was so amazing and we would’ve never had such an awesome time if it wasn’t for all of your hard work. I will definitely recommend you to anyone who is interested in going to Walt Disney World because you made this a very magical experience. I was able to concentrate on creating memories with my children while not having the stress of planning this vacation. We plan on going again in another three years so for sure I will definitely be calling you then. Thanks again for everything!!

Teresa, Olmsted Farms, OH

“I would never plan another family trip again without the assistance of wonderful Staci! She was a pleasure to work with and I can’t wait to work with her again!”

Genny Quarfoot, Carlsbad, CA

“Katie ~  We are having THE best time in Disney!!!! EVERYTHING is perfect!!!! Kids happy, hubby very impressed!!!  Thank you so much for making this trip so easy & flawless! 
Thank you, thank you, thank you again!!! A VERY memorable event!”

Lisa Tickle, Bristol TN

“Hi Nora! We just got back. Thank you, thank you , thank you!...I wish I had known about you the first time we went to Disney!”

Gail Esker, Commerce Township, Michigan

“Gabriela,
We had an incredible time in Disney World, the hotel, the restaurants you recommended it, your detailed itinerary with all the wonderful tips and your amazing client oriented services. My son never stopped smiling and he enjoyed every second of the trip. I will reccommend your services to everybody I know.  THANK YOU VERY MUCH!”

Karina M., Argentina

“Kelly Jackson was amazing! Very knowledgeable and responsive, planned our whole trip with the multiple families and everything was phenomenal. Great customer service all the way around, answered all of our 1,000 questions, helped us put together a perfect itinerary for Disney and Universal Studios and provided great recommendations. Just a truly magical experience for our 1st time to Disney World/Universal Studios, and Kelly made it possible.”

Erick Esocabar, Atasocita, TX

“Jennifer Kozlow helped us plan our very first Disney World trip with our two young boys, and was amazing. Our older son has an unusual food allergy, and Jennifer was able to help us make the trip seamless and fun, everything from getting us a microwave in our hotel, to notifying all the restaurants of the allergy. She helped us figure out the best time to go for the year, and worked on getting us a hotel that worked for our needs. She planned out every ride at each of the parks to make sure our children got to enjoy all the fun stuff, and not have to wait in long lines. My whole family had so much fun that we have gone back every year since, always using Jennifer to help us plan a new, and amazing Disney trip. We always recommend her to any friends and business clients that are going to Disney, even if they have been there before, whereas Jennifer knows how to make your trip an amazing experience! We will continue to use her services and recommend her to everyone!”

Meg and Rick Rath, Alexandria, VA

“Glass Slipper, Melinda Herbert has planned four disney vacations for us. Each trip has been a relaxing experience due to all of the work she does for us ahead of time. I would encourage anyone who is considering Disney to go with Glass Slipper. They make everything magical!”

Heather McDuffie, Austin, TX

“My family, my brother’s family, and my parents (eleven total!) this past Saturday completed a 7 night cruise aboard the Disney Fantasy. I would like to give a small amount of feedback concerning our experience with Glass Slipper, and specifically Ms. Nicole Spero.

Nicole has been FANTASTIC! She walked us through every step of the process from Palo reservations, Port Adventures, Orlando Hyatt reservations, and many more. My wife probably asked her over a hundred questions! She answered each one patiently and clearly, and gave us many helpful tips along the way. All of our forms and paperwork were ready to go. The reservation process was simple.

We had a great cruise. Nicole called a few days before to check in and make sure all was in order. She called again yesterday to make sure everything went well. From leaving our doorstep to returning home, every part of the trip went as smoothly as I could have expected. I asked my wife and my mother if they had any specific feedback for Nicole, and they both said “just tell her everything went GREAT”.

In the past, my wife and I have planned Disney World trips on our own by buying one of the “unofficial” guides. However, for our next trip (maybe next year?), we will definitely use Nicole. I will refer Nicole to everyone I possibly can if I even think I hear the word “Disney.”

We have made memories that will last a lifetime!”

Derrick Dunn, Derrick Dunn

I had to express my gratitude for Brittany Sexton. She helped me book a very special Disney vacation for my family two years ago. We were celebrating my son’s 13th birthday and my parents first visit to WDW. I was footing the bill and Brittany never once criticized or dismissed me because I had a tight budget. She listened and planned an amazing, memorable trip.

Fast forward to now. I contacted Brittany about a Disney cruise and being a single mom I am ALWAYS on a tight budget. She again listed and took the time to care about helping me make something I have been trying to make happen for years a REALITY! She really invested her time and knowledge to find a cruise within my budget. I work for Hilton corp. and know when I’ve found a hospitality star and she is that! 65 days till my son and I sail on a Disney cruise and make memories of a lifetime all thanks to Brittany and her willingness to care!”

Aja Bradford, Euless, TX

“My family’s journey to Disney started 3+ years ago and you have been there with us every step along the way. When we decided that our youngest son wasn’t quite ready, you were understanding. When Covid-19 hit, you fielded all of our what-ifs and made us feel comfortable with delaying the trip yet again.

The week we decided to travel is the same week that Hurricane Ian decided to visit Orlando as well. As we were panicking about what we were going to do, bracing for the hurricane and its impact on the parks, I reached out to you. Even while preparing for the storm yourself, you managed to make the stress of everything melt away. The hurricane came and went without making us feel like our vacation was ruined. We had the absolute best two days of our vacation after the hurricane thanks to your ability to find solutions to all of our questions.

I cannot thank you enough for carrying us every step along the way, from the infancy of planning to the moment we arrived home. You were able to take this overwhelming idea of a Disney vacation and make it into a stress free, wonderful vacation that our family will never forget!”

Tim Hucke, Louisville, KY

“Ashley was absolutely fantastic, from answering my thousand and one questions (often late at night or at other random times) to constantly checking for better room options and dining/experience reservations throughout our stay (she was able to get us in to several restaurants we were hoping for as well as an amazing room at the Polynesian)! She even spent an hour and a half on a Zoom call to walk me through the itinerary and provide lots of helpful information and tips. Where I wasn’t sure I wanted to use a travel advisor initially, I now wouldn’t dare and try to plan a trip without Ashley in the future - she did all of the heavy lifting so that I could do the most important thing on our trip, which was enjoy it!”

Tyler Beas, Dallas, TX

“Nora ~ We had a wonderful time and they spoiled me silly and we got to do so much stuff. I LOVED the Animal Kingdom resort and it was just a dream trip. Thank you for helping us all out. It wouldn’t have been so wonderful without your help.”

Jessie Darmanin, Oldsmar, FL

“Nora, I would like to thank you for everything for everything you have done to make our vacation a great one. The restaurants recommendations to our hotel room to the parks everything was simply beautiful. We are trying to plan our next one and telling all our friends and family to go straight to you. From the bottom of our hearts thank you for everything and can’t wait until we plan out next one.”

Umberto Barbera, Mentor, OH

“I first contacted Glass Slipper Concierge about 16 months ago. I sent in an internet inquiry, and was very pleasantly surprised to have been contacted by a local representative. Dennis walked us through several different options, and booked us a great trip. Unfortunately, due to an medical situation with one of our children, we had to cancel our trip.  Dennis had our deposit refunded in less than a day, and was extremely empathic to our situation. He and I started to book a trip for this past November, but again we were unable to follow through. When we contacted him for the third time, I expected a little hesitancy on his part. He was as helpful and gracious as ever. His patience and kindness, are a testament to the man he is. 

When we were actually going to get to go on the trip, his service was even more incredible. He and Amber spent hours on the phone planning every detail of our visit. He even gave us an hour by hour itinerary for every day we were in the parks. Any questions we had, we immediately answered via email (even late at night on and weekends). In a time where good service is rare and great service is a thing of the past, Dennis shows that when someone truly enjoys their job a customer’s wildest expectations can be exceeded.”

Drew and Amber Droegemeier, Wichita, KS

“Ashleigh went above and beyond for us! She answered every question and helped us through every step. I couldn’t have asked for a better experience.”

Alyssa Tolbert, Citronelle, AL

“Our trip was truly magical and something we won’t soon forget. When someone asked what our favorite thing was, it was hard for any of us to pick just one thing-that is the mark of a fantastic vacation. I have been singing Kelly Bryan’s praises to everyone we have spoken to about how we did everything we did. This was a rescheduled trip due to COVID and there is absolutely NO WAY we could have had this trip without Kelly…and will use her services going forward. From the reservations and the questions beforehand to the VERY detailed itinerary during our trip-everything was perfect.”

Jeananne Chadsey, North Canton, OH

“Nora, What a fabulous vacation!!!  We all had an amazing time!!!  Thank you for everything. I have already giving your information to one friend and I am sure more will be asking me for your number. You made everything so easy and you are such a pleasure to work with.”

Sara Baliber, Huntington Station, NY

“Happy New Year, Staci!
We’ve just returned from an unforgettable vacation at Disney, and we are so thankful for your guidance and assistance in arranging every small detail that made the trip extra ‘magical’ for our family and the grandparents.

The Grand Floridian was beautiful, with Christmas decorations everywhere and top notch service throughout our stay. They were even able to give us adjoining rooms with the grandparents, which made things a lot easier for everyone. And thanks, again, for suggesting the scooter/vehicle for the grandparents – it worked out perfectly, and they would not have been able to survive the week without it.

Your detailed day-by-day schedule really helped keep us smoothly on track. Finally, the Disney VIP tour guide experience was fantastic. Our personal tour guide, Erin, was sweet and kind and immediately struck up a friendship with our daughters. Erin drove us from park-to-park and got us VIP tickets to all shows/parades and FastPass entrance to all rides and attractions. During the incredibly busy holiday season, it was truly a blessing to have the personal attention and assistance of a Disney VIP tour guide.

Thanks for everything.  You’ve been professional and incredibly responsive throughout the planning process, and it resulted in a wonderful first Disney trip for our family. We will certainly be contacting you in the future for all Disney-related travel planning.”

Jason Liberi, Rutlage, PA

“Melinda is the BEST!!! Second time using her and will use her again. She is the best at her job and made this vacation easy, stress free, and magical!!”

Debbie Taylor, San Angelo, TX