Our Difference
Not your typical travel agency.
Henry J. Heinz, the founder of H.J. Heinz Company, once said, “To do a common thing uncommonly well brings success.” We couldn’t agree more. Here are some of the things that we, at Glass Slipper Concierge®, do uncommonly well:
Unrivaled Knowledge of Disney Destinations
Our travel advisors don’t just read about Disney in guide books and brochures. Their knowledge comes from firsthand experience at the Disney resorts and theme parks, aboard the Disney cruise ships, and guided Adventures By Disney® vacations. An average travel agent can tell you the price of a Disney vacation; our travel specialists can advise precisely what luxury Disney resort is perfect for you and plan your vacation to the last detail!
Advise Instead of Asking for Your Order
We pride ourselves on the value of the Disney advice that we offer. The way we look at it is that if our clients know everything there is to know about planning a luxury vacation, they wouldn’t need us. Our Disney vacations are customized to meet the unique needs of each of our clients. We simply don’t believe that one size fits all.
Personalize a Vacation Experience for You, and Only You
Selecting and reserving your luxury Disney resort and type of theme park tickets that are best for your vacation is just the beginning. But that’s where most travel agents call it quits. Not us! We’re in it with you all the way by offering customized itinerary planning so you won’t miss a single thing during your Disney vacation. From Disney dining reservations and special events to recreation, VIP Tours, and more, your travel advisor will be your personal itinerary planner, leaving you feeling like the VIP that you are.
Obsess Over the Details
The difference between a good vacation and an exceptional one lies in the details. The travel advisors at Glass Slipper Concierge scrutinize your vacation plans with a fine-tooth comb to ensure that even the subtlest of details are addressed. This results in a flawless Disney vacation for you.
Designated as an Earmarked Platinum Producer Agency
Glass Slipper Concierge has been designated by Disney Destinations as an “Authorized Disney Vacation Planner” based on its strong support in selling Disney vacations. The elite EarMarked Platinum Producer level recognizes our agency’s stellar sales performance in Disney Vacation Planning.
Testimonials
“Ashleigh went above and beyond for us! She answered every question and helped us through every step. I couldn’t have asked for a better experience.”
Alyssa Tolbert, Citronelle, AL
“Hi Erin (Karpenko). We had an AMAZING time in Disney and much due to your incredible help and planning. Having our first nights dinner at Cinderella royal table was incredibly special so thank you for that recommendation. Actually all of the dinners were great calls and so fortunate you brought them to my attention and planned them for us. My kids LOVED Chef Mickeys and seeing all the characters. Not much we would have done differently, we got to experience all the parks, had great character dinners and our room with a few of the fireworks was perfect!!!
Thank you again and we will definitely keep in touch for our next visit–and good to know that you do other trips.”
Kelley Gilligan, New Canaan, CT
“We just had the most incredible wonderful amazing family trip and it was completely due to Sage and how professional and on top of everything that she was. She made our trip effortless and we got to see and go to all the best rides, restaurants, and events. I can not say enough good things about Sage and if she wasn’t so happy working for yall and Disney I would ask her to come and work for me. Thank you all for such an amazing and memorable trip!”
WB Cavender, San Antonio, TX
“Just wanted to send some kinds words about Dennis Brown. He has helped me plan my Disney World Vacation for the last 14 months for my daughters 6th Birthday. To say we had a magical time would be an understatement. He has been truly amazing, answers all my emails almost immediately and has also been available to me by phone. I will be sending anyone and everyone his way, everyone deserves to have someone like him help plan such an important trip. Thank you!!! Thank you!!! I can’t wait to start planning our next trip with him.”
Amanda Meloney, Folsom, PA
“We had a fantastic time at Disney and everything was made easier by Ashley and Glass Slipper Concierge! The peace of mind of knowing that our trip to Disney was perfectly planned was a real lifesaver, especially while traveling with a toddler during a pandemic! Couldn’t be happier with our trip!”
Sergio B., Chicago, IL
“Let me just say booking our Disney trip with Michelle Schaeffer was a great decision. Michelle has far exceeded our expectations and we haven’t even left for our trip yet. From the moment we booked Michelle has been in constant contact with us to fill help fill our itineraries. Restaurant request not available? Michelle has continued to check for cancelations and has provided many alternate choices within the parks on the days she schedules. I can’t imagine trying to do all of this on my own with our busy schedules. Looking forward to just heading out and enjoying our vacation. The hard work has already been done! Thanks again Michelle. This won’t be the last time we use this invaluable service. I’d give it 10 stars if I could!!”
James Patterson, Cheektowaga, NY
“Erin (Karpenko)~ The [Adventures By Disney] trip was unbelievable. The opposite of traumatic. Euphoric may be close. All of it was wonderful. What I find difficult is expressing all of the experiences to others because we did such a ridiculous number of things! I need more adventures in my everyday life!
My kids had a most wonderful time. You have us for life. I will do as many of these as possible.”
Heidi Bosek, Norfolk, CT
“Our experience with Nicole and Glass Slipper Concierge was ‘out of this world’, an adventure of a lifetime! Every detail was taken care of, so all we had to do was follow the plan for the day for Disney World and Universal Studios, easy peasy! I suggest anyone wanting to take a Disney/Universal trip like we did (our Big Kid trip) call Nicole!!”
Christy Abrams, Conroe, TX
“We had an absolutely amazing trip. As I discussed with Tom when booking the trip, our daughter is blind and she loves Minnie and always has. Minnie made that experience so special for her and when we went to see Mickey, Minnie actually paused her meet and came to find us again so that our daughter was able to take a picture with both of them (cast members told me this never happens). The accessibility for Kennedy and how special and accommodating everyone was is unforgettable. This may have been our first trip but definitely not our last. We are fans for life and I can’t thank you enough for all of your help.”
Kristen Garrison, Maple Shade, NJ
“Nora ~ We had a wonderful time and they spoiled me silly and we got to do so much stuff. I LOVED the Animal Kingdom resort and it was just a dream trip. Thank you for helping us all out. It wouldn’t have been so wonderful without your help.”
Jessie Darmanin, Oldsmar, FL
“Katie ~ We are having THE best time in Disney!!!! EVERYTHING is perfect!!!! Kids happy, hubby very impressed!!! Thank you so much for making this trip so easy & flawless!
Lisa Tickle, Bristol TN
Thank you, thank you, thank you again!!! A VERY memorable event!”
“Jennifer Kozlow,
Sam Bahreini, Germantown, MD
This was a perfectly planned vacation, experience, and I couldn’t have imagined trying to do this on my own. You exceeded all expectations, and my kids had the time of their lives. I expect a Disney cruise in our future, and if you want to plan all of our vacations, feel free. Thank you.”
“When we started planning a trip to Disney World, it didn’t take us long to realize that we were in way over our head! We were so lucky to connect with Carrie Bradley. She was incredible to work with; had first hand experience; immediately responded to any request, etc. At times I felt that I would drive her crazy but no request was too small. She arranged everything to perfection and to our liking which made our planning painless. She had great suggestions, wasn’t pushy and no stone was left unturned. She was a joy to work with and I will definitely use her for future trips. In the future we hope to do a Disney cruise!”
Charles and Vickie Atwater, Durham, NC
“I would never plan another family trip again without the assistance of wonderful Staci! She was a pleasure to work with and I can’t wait to work with her again!”
Genny Quarfoot, Carlsbad, CA
“Shannon was recommended to me by a friend and I feel like I need to send my friend a thank you note because we had one of the best vacations of our lives simply because Shannon made it all so easy and fun. From working with our budget and timeline to helping us decide an itinerary and making excellent notes and suggestions she showed that she really understood what we wanted in our trip. She was always there to answer questions and we will use her again and again!”
Vicky Mason,, Manassas, VA
“Lauren was so wonderful to work with from start to finish. Our trip was amazing- from the transportation arrangements, to the hotel, the restaurants, and all the little things in between. We had a magical trip and made some amazing family memories.”
Kelly Leddy, San Antonio, TX
“Katie,
Gina Hass, Woodbury, MN
Thank you so much for planning our trip. It was truly magical! Everything was absolutely perfect and nothing could have been better. Everything was planned to a tee and we all got to do everything we wanted to do. We appreciated your tips and the itinerary with specifics about where to go when etc. I think you should hire me for advertising. I’ve been telling everyone I know about how wonderfully you planned our trip. Thanks again, so much!”
“Nora, We can’t thank you enough for making our Disney trip so magical! You are so organized and knowledgable! Your tips were very helpful and allowed for the whole experience to go very smoothly. We have been dreaming of taking the kids to Disney for a long time (as you know) and I am so pleased we waited and were able to work with you.”
Annalisa DiVito, Highland Park, IL
“Jacqueline was absolutely amazing to work with. We could not have asked for a more perfect trip. She planned out everything from our meal reservations and recommendations with menus attached for other places to eat. She had our Park days perfectly mapped out where we had time to do our favorite rides multiple times or have some downtime. The ease of having the itinerary in an app was a huge plus. She also sent us a printable version. Jaqueline reserved our stress free stroller rental, which made the trip that much more enjoyable with two little kids. We could not have asked for a better Disney vacation and we owe it all to Jacqueline’s planning. We cannot wait to use Jaqueline again for future trips and will be recommending her to all our friends and family.”
Jessica Felter, Biloxi, MS
“Staci,
Sharon Clark, Daleville, VA
That was the most WONDERFUL vacation we have ever had!!!! Everything went so smooth with NO issues whatsoever. We had such a wonderful experience I am sharing your name with everyone. I wouldn’t want anyone other than you planning out next Disney trip!!!!! Thank you for listening to our requests and making such wonderful suggestions…......this was truly the most MAGICAL vacation!!!”
“There really is no other way to do Disney than through Laura Barlow at Glass Slipper Concierge! Laura Barlow was amazing! She provided us with all the exclusive tips and tricks BEFORE we went so that we could plan our trip just perfectly! She knew things my parents didn’t even know (and they’ve been season pass holders for 10+ years!)! Seriously she gave us all the inside information needed to help our trip to Disney go as smoothly and stress-free as possible!...Thanks Laura! You made our trip unforgettable! “
Ashley E., Argyle, TX
“Leah has been a pleasure to work with and we have been absolutely blown away by her work organising two dream Disney trips for us this year to both LA & Florida. Leah went above and beyond to secure us the best bookings for our hotel, park days and importantly for us many amazing dining reservations! Leah was on hand all through our trips and helped shuffle plans when we changed our minds and rebooked a bunch of things to make our stay even more magical. I still can’t believe the quality of service we have received and that it has been free! Seems unbelievable!”
Melanie Yencken, Palo Alto, CA
“You will never meet and work with a better Disney Specialist than Nicole (Spero)!! Her attention to detail is AMAZING, and she gives you the most personalized Disney experience that you cannot get anywhere else. She works hard to ensure you get the best prices, reservations where you want to eat, and those ever important attractions. She is available 24-7… responds almost immediately to every email, phone call, and text. She even contacts you daily on vacation to make sure everything is going as planned and to see if you have any questions or concerns. Nicole knows all parks, restaurants, etc. inside and out. I think she knows more about Disney than many people who work there including attractions that will be closing and things to skip on certain days. I feel like I am traveling with Walt himself when I am there. I have used her twice in 18 months and cannot express my gratitude enough. We have had two very different, very personalized itineraries that worked perfectly. If you use her, I PROMISE you won’t be disappointed. Nicole truly will make this the most magical and memorable vacation you will ever take.”
Pam Smallpage, Metaire, LA
“We had the most magical and amazing experience booking with Sage. She was so helpful and pointed us in the right direction so we got the most out of our time there! Literally the best trip I have had in a long time! She was amazing and was there for us when we needed her. Such a great trip!!
Macy Q., San Antonio, TX
“The VIP Tour was a real game changer for our family. We spent both days together enjoying ourselves. There was zero stress! I had no idea how much time and energy is used just figuring out where to go next and where the closest bathroom is located. And I think that’s worse when there are such huge holiday crowds. We will definitely use the VIP Tour again and are even thinking of how we could bring family or friends. Thank you, also, for arranging all of the driving for us. That took another layer of stress away from my husband.
JJ Frederickson, Burlington, WI
Erin, you truly helped our family have the Disney trip of a lifetime. You took care of everything and used your knowledge and expertise to make it absolutely magical. We will never go back to planning our own Disney vacations again. We can’t thank you enough!”
“I wanted to take a moment and extend a thank you for the exceptional service that Nicole Spero offered to me and my family for a recent Disney Vacation. Her service from the first introductory phone call to the last phone call was exceptional. Nicole’s service was without any doubt the best complete service I have ever experienced. Nicole essentially offered Concierge Services on any issue, at any time, with a friendly welcome and immediate action. The treatment my wife and I experienced from Nicole was Gold Standard- services expected for a traveling dignitary not a vacationing family- Hats off to Nicole-.”
Steve Goerlich, Cream Ridge, NJ
“We had Ashley Behncke as our travel agent for our trip to Disneyworld. From start to finish, Ashley exceeded my expectations. She took all the stress out of booking our vacation. She listened to our needs and crafted an itinerary that worked perfect for our family. She was incredibly knowledgeable and shared tips and tricks that can’t be found by searching the internet. We had an unforgettable family vacation and I have no doubt it is to all the work that Ashley did for our family. She will be our go-to agent for all our future Disney trips. I have already recommended her to all of our family and friends and will continue to do so. I am beyond thankful that we found Ashley.”
Jessica Bodas, Sugar Land, TX
“We absolutely LOVED LOVED LOVED our trip!! We cannot thank you enough for your help and your guidance! You made our trip so smooth and stress free and for our family dynamic that is a miracle! Everything was seamless and it was just the right amount of things to do without wearing us all out and it was so nice to just follow a plan knowing we could stray from it if we needed to or not. You really listened to how we wanted to do a trip there and you hit it out of the park! We had a blast…we could not have made it an enjoyable trip without your plan for us. Thank you!”
April M., College Station, TX
“Mrs. Jacqueline Davis was absolutely fantastic in helping to plan and execute a perfectly magical Disney vacation for my family. She was absolutely crucial throughout the planning process ensuring that our trip went with no glitch. From planning all dining reservations to booking extras (Halloween Party and Droid building) to ensuring our family had a detailed itinerary. She also booked our stroller, delivered a wonderful gift basket, and assisted with any situation that came up during our trip. She was absolutely responsive and made our first ever Disney trip more magical than we could have dreamed of. For my family, we will absolutely always utilize Ms. Jacqueline’s expertise. She is an absolute joy to work with and she puts her heart into ensuring her clients have the best time ever. Looking forward to many more Disney vacations in our future with Ms. Jacqueline’s help.”
The Alalade Family, Baltimore, MD
“We had an absolutely perfect vacation!! It was exactly what I had hoped for our 10-year anniversary. We actually both wept before we left our hotel on Sunday - happy/grateful tears for the memories made and time shared. You’re the reason that all happened so thank you so very much.”
Kristen Myers, Washington, DC
“With only 60 days notice, Kelly Bryan planned the perfect Disney vacation for my daughter and I. I simply told her we wanted “three magical princess-filled days” and she DELIVERED! I honestly never thought a Disney vacation could be relaxing, but she literally thought of everything. Every last detail was planned, and I was able to stay in the moment and enjoy time with my daughter. That in itself is priceless. Her communication was flawless and she even assisted with changing reservations while we were at the parks. She provided so many tips and tricks and I felt we were able to experience so much Disney magic as a result. You can tell Kelly loves her job because her enthusiasm for all things Disney was contagious!”
Laura Beirne, Avon Lake, OH
“Sage is an amazing Disney planner! She handled everything for us, which was so helpful! She got us amazing dinner reservations at restaurants I would have never known about. She was always available for questions and tips. Even when things didn’t go according to plan (i.e RAIN!) Sage was right there with other options and new dining reservations. She absolutely goes above and beyond and I feel so grateful she helped plan our vacation. It would not have been as magical without her.”
Callie J., Houston, TX
“If you are planning a trip to Walt Disney World, as we did, DO NOT HESITATE for one moment to use this amazing Concierge service. My agent, Erin Karpenko, was just a jewel from start to finish. I could not have planned this trip by myself. My husband and I took our two adult children with their spouses and our five grandchildren. The trip was a once in a lifetime experience that we will never forget. Thank you Erin and thank you Glass Slipper Concierge! And thank you WDW for a Magical Experience.
Jo Anne Harrington, Seagraves, TX
“Glass Slipper, Melinda Herbert has planned four disney vacations for us. Each trip has been a relaxing experience due to all of the work she does for us ahead of time. I would encourage anyone who is considering Disney to go with Glass Slipper. They make everything magical!”
Heather McDuffie, Austin, TX
“Lauren Savage was absolutely amazing! This is our 2nd trip we have booked with her and the trip was flawless. It made our travel so much more enjoyable that everything was taken care of by her!”
Casey Estes, Austin, TX
“Sage worked tirelessly (literally booking reservations late at night and early in the morning) to make our Disney vacation memorable. She secured great dining reservations and even a VIP day for us despite our vacation being booked only a month out. She was responsive, organized, and her tips helped us navigate a new Disney from the one we visited as kids. I highly recommend working with Sage for all of your Disney travel. We are already recommending her to family and friends! Thank you, Sage!”
Morgan S., Niceville, FL
“We have worked with several travel agents and Michelle was the best, hands down. She took the time to understand our needs and customize a trip that was perfect for our family. More importantly, she was responsive and flexible, which is essential when planning for a big family vacation. We will definitely be contacting her for our next trip!”
Lee Ghowanlu, Duncan, GA
“Ally is wonderful!! With new shows and systems in place, it was so helpful having Ally’s expertise and recommendations. Not only did she provide a full itinerary with some tips & tricks before we left, she checked in with us daily letting us know about opportunities for dining reservations that popped up and helping us make changes on the fly. It was like having a personal assistant every step of the way! I will never book another trip to Disney or Universal without her!”
Stephanie Baker, Troy, AL
“Dennis Brown and the entire Glass Slipper team were my family’s one stop shop for planning our first Disney World Vacation (as parents). The level of personalized attention to detail and attentiveness was a refreshing change from what has become the self-service norm in the travel industry. His thorough understanding of every restaurant, hotel and park helped us have a truly magical experience my family won’t forget. If you are planning a trip to Disney, Dennis is a person you should know!”
Ron and Jennifer Tessendorf, Palatine, IL
“Brittany,
I have been wanting to send you a note regarding our Disney Cruise. It was just WONDERFUL - the entire cruise from beginning to end. Having connecting rooms and balconies with Vicki and Shane was great. My husband and I so enjoyed being able to spend time with our grandkids and Vicki & Shane in such a relaxing mood - that was the best.All in all, whole trip was wonderful - except that it had to end. Thank you for all you did to make our trip so great and make for so many memories.”
Barbara Sauter, High Ridge, MO
“Trish Mitchell has booked many Disney trips for my family and my friend’s family. Trish is always easy to get in touch with, happy to assist, is very knowledgeable, and navigates Disney like no other. Trish always lets me know she can book dining and activity reservations, in addition to our room and parks reservation. In fact, we are going to Disney in a few weeks because Trish kept looking for a room to open up at a resort that would fit our budget. If it had not been for Trish going the extra mile, we would not be going.
Thank you Trish for helping our family to make many good Disney memories!”
Julie Ritsema, Wayne, NJ
“Staci did an outstanding job planning our trip. Having never been to Disney World (at least not since I was 3), I was very overwhelmed reading about all the different parks and hotels. After researching, I settled on Glass Slipper Concierge and, specifically Staci, and I am sure glad I did! The rest of the planning process was a breeze with Staci’s guidance. The itinerary that she put together for our family was absolutely perfect—you could tell that she actually listened and paid attention to what was important to us. I really appreciated Glass Slipper’s proprietary app complete with a very detailed itinerary that I referenced what seemed like 50 times per day. Staci’s planning took all of the worry and guess work out of the trip, and my wife and I were able to sit back, follow the itinerary and enjoy the trip knowing that Staci had everything planned and covered and we were going to have a great time. I can’t thank you enough Staci! Great job!”
Clark Pulliam, Dallas, TX
“What can I say about Nicole that hasn’t already been said. She knows what she is doing. Our group of nine just completed a vacation of a lifetime and it was all because of Nicole’s expertise. If you are planning a Disney trip, do yourselves a favor and work through Nicole. She is first class all the way.
Nicole, thank you so much from myself and my family. We have already started talking about our next trip and you will be the first person I call when our decision to go is made.”
Daniel Kittoe, Anchorage, AK
“I could not have done this vacation without Nicole Spero’s help/guidance!!! This was my first time at Disney in the “modern era” of technology (I was last there in 1988), and I had no idea what I was doing when trying to plan a vacation for my family. Nicole was extremely accessible and really listed to what we wanted to do for this vacation… based on that information, Nicole’s recommendations were spot on!!! We enjoyed everything that she suggested, it was awesome!!! I liked that she contacted me the first morning, after we arrived, to make sure everything was going okay, her concern was very appreciated. I really can’t say enough good things about Nicole, the pride that she takes in her work translates into a fantastic, stress-free (yes, it’s possible) family vacation for you! I can’t thank Nicole enough and will definitely use her services in the future!!!”
Missy Smith, Chicago, IL
“Absolutely the best, most fun trip ever! Lauren’s attention to our every need was spot on and there was never a hiccup of any kind. The multiple dining reservations were greatly appreciated as we had choices depending on where we were. Rebecca, our VIP guide was THE BEST and I’d recommend her to everyone!! All in all our dream Disney vacation came true! - even for the grandparents!!”
DeAnne Wilson, San Antonio, TX
“Jennifer Kozlow helped us plan our very first Disney World trip with our two young boys, and was amazing. Our older son has an unusual food allergy, and Jennifer was able to help us make the trip seamless and fun, everything from getting us a microwave in our hotel, to notifying all the restaurants of the allergy. She helped us figure out the best time to go for the year, and worked on getting us a hotel that worked for our needs. She planned out every ride at each of the parks to make sure our children got to enjoy all the fun stuff, and not have to wait in long lines. My whole family had so much fun that we have gone back every year since, always using Jennifer to help us plan a new, and amazing Disney trip. We always recommend her to any friends and business clients that are going to Disney, even if they have been there before, whereas Jennifer knows how to make your trip an amazing experience! We will continue to use her services and recommend her to everyone!”
Meg and Rick Rath, Alexandria, VA
“First and foremost, I want to extend a BIG THANK YOU! We couldn’t have done it without you Shantrell Kramer. My advice to any Disney traveller would be to have you plan their trip!
As I began planning our Disney vacation, I became overwhelmed with all the choices and options. We were planning to take a family vacation to Disney World with our kids and wanted to coordinate Other family members joining us. I reached out to Shantrell for help in planning our trip. I couldn’t have made a better decision! She listened to our likes/dislikes and was able to plan accordingly. She spent time working through the best scenarios for our daily schedules. Hotel accommodations, dinner recommendations and reservations, Lightening lanes etc. Even after we had organized all the trip details, she kept an eye on available options and recommended changes and upgrades that would enhance our trip.
She thought of everything and we were able to experience the best Disney had to offer. Thank you Shantrell! I have already passed along your contact info to others looking to book a Disney vacation! Once again, your help made the trip a true memory maker. I wouldn’t begin to plan a vacation like this without your sage wisdom and advice. Thanks for everything.”Lydia, Leesburg, VA
“Michelle made this trip as seamless and effortless as possible. She planned the trip down to the smallest details and her agendas were easy to follow, well thought out with just the right combination of structure and flexibility. She truly is a Disney expert. Highly recommend working with Michelle and would absolutely use her services again!”
April Silva, Lloyd Harbor, NY
“Ashley is amazing. She planned our entire trip. The planning process was stress free and Ashley was there to answer all my questions (and did so remarkably fast!). I cannot recommend her enough. I am a “type A” personality so for me planning and organization are cruical. Ashely’s itinerary was everything I could have asked for…and more. It was so detailed and mapped out the whole trip! I loved it! After our trip my son, who is 7yo, said to me “wow mom! That was a great trip! You planned it so well” when i told him it was Ashley who did all the work he told me, “well she deserves the biggest gold star!” And I couldn’t agree more!”
Haley S., Harwich, MD.
“I seriously love how each day is planned out taking everyone’s possible needs into account. This is so great! I’m the person who likes to plan everything out and figured I’d take a break from doing that this year. I couldn’t be happier that we found you for our trip!”
Nicole Heffernan, Savannah, GA
Thank you for your time and energy in helping design a wonderful vacation at Disney World. I was hoping for a lifetime memory for each of the three generations that went on the trip and know that my hope was met beyond expectations. All 9 of us had a great time and very much enjoyed the entire experience. From us, the grandparents, to the siblings - down to the grandkids, we keep telling each other what a great experience it actually was.”
Bretz Family, South Euclid, OH
“Nora, I would like to thank you for everything for everything you have done to make our vacation a great one. The restaurants recommendations to our hotel room to the parks everything was simply beautiful. We are trying to plan our next one and telling all our friends and family to go straight to you. From the bottom of our hearts thank you for everything and can’t wait until we plan out next one.”
Umberto Barbera, Mentor, OH
“Patricia was an absolute joy to work with! Her enthusiasm for our trip was contagious, and her detailed itinerary took the stress out of planning and allowed us to simply enjoy our experience. Our kids had the most magical first time ever at Disney! We highly recommend Patricia!”
Lauren C., Woodstock, IL
“I just wanted to share my appreciation for Brittany Sexton. We just returned from a week long trip to Disney World, of which Brittany helped us plan and execute. She did such a phenomenal job from start to finish and is someone I will highly recommend to all of my friends and family members. She answered all my questions promptly, provided top-notch customer service and assisted with the overall success and enjoyment of our vacation. I am so thankful we used her to help us plan; she is truly amazing and an asset to your company. We look forward to working with her in the future.”
Julie Backer, Saint Louis, MO
“Absolutely amazing! Always answered my calls or texts. Made great recommendations and made sure everything was planned and perfect for our trip! Leah was able to make reservations that were popular and hard to get to ensure that our Disneyland trip was memorable! So happy with her services!”
Tatiana and Clifford Stull, Miami, FL
“Gabriela,
Kathy W., Pascagoula, MS
You made our vacation very enjoyable. Thank you very much. I’m giving you 5 stars!!”
I had to express my gratitude for Brittany Sexton. She helped me book a very special Disney vacation for my family two years ago. We were celebrating my son’s 13th birthday and my parents first visit to WDW. I was footing the bill and Brittany never once criticized or dismissed me because I had a tight budget. She listened and planned an amazing, memorable trip.
Fast forward to now. I contacted Brittany about a Disney cruise and being a single mom I am ALWAYS on a tight budget. She again listed and took the time to care about helping me make something I have been trying to make happen for years a REALITY! She really invested her time and knowledge to find a cruise within my budget. I work for Hilton corp. and know when I’ve found a hospitality star and she is that! 65 days till my son and I sail on a Disney cruise and make memories of a lifetime all thanks to Brittany and her willingness to care!”
Aja Bradford, Euless, TX
“What a fabulous experience and adventure our Disney Cruise was! In my wildest dreams I never pictured having this much fun! Nicole was helpful every step of the way and offered so many suggestions that made the trip so enjoyable! Loved loved loved it!”
Janis Bartlett, Hanover, PA
“I can’t say enough about the excellent service that we received from Nicole Sutton at Glass Slipper. She helped us plan our dream Disney vacation and took care of every detail from our beautiful accommodations at the Grand Floridian villas to our dining plan, character meals and itinerary. Nicole is patient, answered all of our questions and is a wealth of knowledge when it comes to Disney World. Thank you again and again for making our dream vacation a reality!”
Alicia Waxman, Laurel, MD
Nicole (Spero), I just wanted to thank you for the incredible vacation that you planned for us. Everything was perfect, the timing for all the events was right on and we had the best time ever! Thanks so much for taking the time to listen and “know” me…everything was just as I had wanted for the family.
It’s so rare to experience this level of service and I can’t thank you enough. You’re the best! Thanks again for everything!”
Chris LaMendola, Carrolton, TX
“Hi Carrie,
Amee Barber, Mount Vernon, WA
My family had such a wonderful time at Disneyland. We had so much fun and made so many memories. Our entire trip was flawless. Our reservations went smoothly and the itinerary that you sent to us was great. My husband ended up loving it! Your help was what made this vacation worry free for me. We are in LOVE with Disneyland now and can’t wait to go back.”
“We had the best spring break trip to South Carolina, thank you for making it happen! From the Disney resort to the amazing Virtuoso accommodations in Sea Pines, nothing can beat the hospitality we received. Thank you for making all of this happen on a last minute pivot! You didn’t leave out a single detail and made everything so easy for us. You’re the best, you have clients for life!”
Ali B., Cedarburg, WI
“Michelle Grasso was the best travel agent we’ve worked with. She made sure everything was meticulously planned and coordinated to ensure we had a seamless experience and could focus on enjoying the vacation and family time. She did everything from hotel reservations to getting up practically in the middle of the night to ensure we could get dining and tour reservations when availability to schedule opened. She also built us a trip planner with a detailed itinerary, receipts (in case anything went wrong with a reservation) and tips on what to do in the Disney parks and the best time to do everything. She was simply amazing.”
Jen Franco, Spring, TX
“Well, now that I am over my Disney hangover… it was amazing. The crowds were a bit much but thanks to your early morning tips we were able to get in the biggest and best rides before 10 am. Your expertise allowed me to take full advantage of the Disney Genie system. Also having a designated driver pick us up to and from our resort allowed us to enjoy more of our vacation. You are an absolute asset to our Disney experience!! Thank you.”
Lisa, Greensboro NC
“Laura Bishop was a wonderful asset to our family vacation. We took our children and grandchildren on a Disney cruise last year. There were 14 of us. On of us had to leave the ship early to get back home. Laura took care of all those arrangements for us. She truly was there 24/7 for us. As a first time cruiser, I had many, many questions. She answered everything and more with such patients. I certainly will be calling on Laura again for our next Disney trip!”
The Clark Family, Billerica, MA
“I would like to take this opportunity to commend Ms. Jennifer Kozlow for her fantastic travel services. My sister and family, who live in Chile, needed an agent, who could guide them through their visit in the United States. I was able to find your company in the Internet, and as soon as I sent the information, Jennifer immediately contacted me. From that moment on, all my questions and requests were answered! She worked diligently day and night, planning my family’s stay at Disney World…My family and I feel so blessed to have found such a professional, caring, efficient, friendly, and most importantly, problem solving person! We want to thank her, from the bottom of our hearts, for making a family vacation “A Dream Come True!”“
Haydee Brodhead, Miami, FL
“Working with Leah was effortless and stress free. She was able to get our requests and surprise us with a few extras.”
Ellison, Jason, Ethan, and Caroline Croft, Gainsville, GA
“Nora, What a fabulous vacation!!! We all had an amazing time!!! Thank you for everything. I have already giving your information to one friend and I am sure more will be asking me for your number. You made everything so easy and you are such a pleasure to work with.”
Sara Baliber, Huntington Station, NY
“Rose was an absolute pleasure to work with. She took the time and patience to make our first family trip to Disney a week we will always remember. I felt she truly cared that we had a nice vacation, as if she was planning her own. I highly recommend Rose as well as Glass Slipper for any trip planning.”
Melissa Blevins, Novelty, OH
“Nicole Spero is THE BEST! We were first-timers to Disneyworld and pretty overwhelmed by it all. Nicole took the time to break it all down for us and planned the absolute perfect trip for my family. Everything was considered—my kids’ ages, what kind of rides they’d like, when bedtime usually was…which made for the perfect custom-tailored vacation for us. She was even available via text for questions during our trip! She’s prompt, friendly, and so knowledgable about all Disney properties. Can’t wait to work with her again!”
Trisha London, Edina, MN
“Staci was fantastic to work with. Starting with her introductory “interview” to understand the goals and themes of our trip, all the way through to the custom itinerary she sent to us before leaving for Florida, Staci planned a customized trip that we could not have been happier with. She is highly skilled at navigating the nuances of “Disney planning” - from obtaining hard-to-get reservations to knowing the latest and greatest attractions to see and experience. I would highly recommend Staci to anyone planning a Disney trip in the future - she will take the time and care to ensure a great outcome for everyone involved - kids and parents alike!”
Stephen McArdle, Larchmont, NY
Jennifer Kozlow ~ We have been singing your praises for a couple of weeks now. Disney was the most magical and wonderful trip we’ve ever taken! We have never had more fun in our entire lives. Every single aspect of the trip was perfection, and we’ve all been talking about how hiring you was the best thing we ever did! THANK YOU SO MUCH!
Faith Witzig, Zionsville, IN
“Hi Tammy. Trying to get back to reality after having an amazing time in Disneyland!!! Everything was awesome! Transportation, hotel, parks, food…it was great. Your detailed itineraries were amazing and gave us a game plan each day on where and how to make the most of our time in the parks and in the resort. The reaction and expression on our son’s face every time he saw a character he knew was priceless. . .
We will definitely mention you to our friends, and will for sure reach out for our next Disney adventure down the road. Thanks you so much for your help! Great experience!”
Lee Kramolisch, Omaha, NE
“Cathi,
Cathy Sloan, Temple, PA
I really have to thank you for the planning of the trip. I could not have done this and made it special on my own. There appeared to be so much that I was unaware that was available since the last time we were there . . . I was just so thrilled with how well arranged everything was that you will come recommended anytime someone mentions Disney.”
“Leah was phenomenal in planning exactly what we wanted to do. We had a luxurious trip with very little waiting for anything, very smooth logistics, and all the bells and whistles we wanted. I cannot wait to work with Leah again in the future.”
Carolyn Dowd, St. Louis, MO
“Thank you so very much for everything you did to put together an incredible trip for us. To say it exceeded my expectations is an understatement; it was better than I dared to hope. A lot of core memories were made over the week, and not just for the girls. I don’t think I would trade that time with my kids for anything.”
Stephanie S., Haymarket, VA
“Shannon Heffern, this wonderful woman helped me plan the amazing honeymoon that Anthony and I went on. I will recommend her services to everyone until the day I die.”
Renee Cornuet, Fredericksburg, VA
“Ashley was absolutely fantastic, from answering my thousand and one questions (often late at night or at other random times) to constantly checking for better room options and dining/experience reservations throughout our stay (she was able to get us in to several restaurants we were hoping for as well as an amazing room at the Polynesian)! She even spent an hour and a half on a Zoom call to walk me through the itinerary and provide lots of helpful information and tips. Where I wasn’t sure I wanted to use a travel advisor initially, I now wouldn’t dare and try to plan a trip without Ashley in the future - she did all of the heavy lifting so that I could do the most important thing on our trip, which was enjoy it!”
Tyler Beas, Dallas, TX
“Amanda is extremely knowledgable on all things Disney. She was quick to respond to my initial inquiry and a pleasure to work with throughout the whole process. She brought that added pixie dust that made our trips magical. Looking forward to planning another trip with Amanda’s help real soon.”
Tricia Callahan, Marietta, GA
“Everything Leah recommended—the VIP tour, the Photopass, Genie+, all of our dining—was spot on and really made the experience incredible. All of the transfers were seamless, and it was so convenient to have everything outlined in the itinerary. I will definitely refer Leah to anyone I know planning a Disney trip!”
Katie Kolator, Lambertville, NJ
My wife and I just took our three kids to Disney and had an incredible experience. We cannot recommend Laura Scott enough. She took all of the anxiety out of the trip. All of our input was thoughtfully incorporated into an itinerary that perfectly suited our family’s profile. In a short amount of time at the park, we felt like we were always in the right place, able to enjoy unique Disney experiences as if we had been going for years. She was on call 24/7 to answer questions and make last-minute changes as necessary. Surprisingly, my wife and I agreed it may be our favorite ever family vacation.”
Houston Simmons, Fort Worth, TX
“We had the best vacation ever! Thank you so much for helping us plan out our Disney World vacation, and giving our kids priceless memories to last a lifetime. Dennis helped us plan each day prior to the trip, and he also helped us navigate through decisions that popped up during our trip by text. His experience with Disney World gave us insight to help us have the most exciting trip ever!”
Lisa Williams, Manor, TX.
“I first contacted Glass Slipper Concierge about 16 months ago. I sent in an internet inquiry, and was very pleasantly surprised to have been contacted by a local representative. Dennis walked us through several different options, and booked us a great trip. Unfortunately, due to an medical situation with one of our children, we had to cancel our trip. Dennis had our deposit refunded in less than a day, and was extremely empathic to our situation. He and I started to book a trip for this past November, but again we were unable to follow through. When we contacted him for the third time, I expected a little hesitancy on his part. He was as helpful and gracious as ever. His patience and kindness, are a testament to the man he is.
Drew and Amber Droegemeier, Wichita, KS
When we were actually going to get to go on the trip, his service was even more incredible. He and Amber spent hours on the phone planning every detail of our visit. He even gave us an hour by hour itinerary for every day we were in the parks. Any questions we had, we immediately answered via email (even late at night on and weekends). In a time where good service is rare and great service is a thing of the past, Dennis shows that when someone truly enjoys their job a customer’s wildest expectations can be exceeded.”
“Thank you, Trish, for your outstanding support and planning expertise for our WDW trip. Your support when we had to shift our days due to COVID restrictions was outstanding and we are so glad we went. You kept us informed and handled everything which was one less thing we had to handle and worry about during these crazy times. Your hotel recommendation was perfect for our specific trip and family. We greatly appreciated your professionalism and proactivity. Can’t wait to book again!”
Laura Mackey LeGower, Lower Gwynedd, PA
“I would HIGHLY recommend using Jacqueline to help with your Disney planning! This was our first Disney trip and we had no clue about anything - I let her take the reins and she did such an awesome job! She took all our interests into consideration and planned the perfect trip for our family. The itinerary she provided was so detailed and all her recommendations were fabulous! The app her company provides was amazing too. If you’re looking to do Disney, she’s your girl!”
Meredith Downs, Biloxi, MS
“As a chronic “plan it myself” type of person I can’t begin to explain how wonderful it was for Ally to do all of that for me…and better! From dining reservations to all the great reminders and tips she has allowed me and my family the time to just enjoy ourselves with no worries even amidst the temporary changes. Ally is professional, kind and very attentive to all of our needs. After 25 years of planning and stressing every vacation I never have to again. Thank you so much Ally for everything!”
Kim Guynn, Panama City, FL
“Hi Staci! I’ve been meaning to write to you. We had the best trip. Your detailed itinerary was so amazing and we made sure to try to do everything you recommended! It could not have been planned out any better! The restaurants were perfect, the rides, the hotel. You were right about everything. We were so glad we listened to you about the concierge floor with the amenities that went along with it. It’s hard to be back to reality after such a wonderful trip. Everything was so great. Thanks again! We will definitely refer you to anyone going to Disney and that’s good to know that you offer other vacation services too.”
Margo Rosenberg, New York, NY
“Amanda is amazing to work with! This is our second Adventures by Disney trip that she has planned for us! We are planning our third now and also plan to have her help us with a ski trip in December. I recommend her 1000%!”
Adrianne Glezen, Charlotte, NC
“Sage did a great job of listening to my family’s needs and constantly adjusting for our own personalized experience! Could not have had such a magical time without her!”
Analise P., San Antonio, TX
“Gabriela,
Karina M., Argentina
We had an incredible time in Disney World, the hotel, the restaurants you recommended it, your detailed itinerary with all the wonderful tips and your amazing client oriented services. My son never stopped smiling and he enjoyed every second of the trip. I will reccommend your services to everybody I know. THANK YOU VERY MUCH!”
“Patricia was amazing to with. Absolutely no detail was overlooked. She was super fast to respond to any questions we had throughout the process. Disney can be very complicated, especially for a large multi-generation family trip, which was our reason for using Patricia. She booked all the reservations and even tweaked things mid trip when we decided to change up our itinerary. It was so nice not to have to worry about doing this ourselves. She answered all of our questions and walked us through the process of lightening lanes and virtual queues. We were so grateful for her help!”
Michelle M., Brookfield, WI
“Best experience I’ve ever had with a travel agent. Amanda was superior to any travel agent I have ever worked with in the past.”
Dan Alford, Alpharetta, GA
“Melinda is the BEST!!! Second time using her and will use her again. She is the best at her job and made this vacation easy, stress free, and magical!!”
Debbie Taylor, San Angelo, TX
“Michelle has been a wonderful help for all of our Disney trips in the years. She has dialed into our needs and made our trips as leisurely as possible. Disney World has evolved into a complicated endeavor that requires travelers to be super involved to have a fun and rewarding trip. Michelle handles all of those duties with aplomb, going above and beyond to ensure that our family is spending our time enjoying our time in the parks and not stressing about schedules. I never want to plan a trip without Michelle helping guide the way again!”
Brison Harvey, Salvisa, KY
“Best trip ever! Lauren Savage was the absolute best in helping us plan the most fantastic vacation we have ever been on. I won’t book another trip without Lauren’s help / she makes a trip go from great to extraordinary”
Carlisle Swann, San Antonio, TX
“Michelle Schaeffer has been instrumental in our family’s first trip to Disney. From catering to our 4 and 7 years old wants to our needs, she has not skipped a beat in our planning. She takes the time to review options, as well as advise on tips and tricks to maximize your vacation. On a side note ... The day we could pick our meals, the system went down. Michelle didn’t give up and persevered until it was back up and running ... And we were able to get ALL our selections!!!!”
Lisa Moher, Clarks Summit, PA
“Hi Nora! We just got back. Thank you, thank you , thank you!...I wish I had known about you the first time we went to Disney!”
Gail Esker, Commerce Township, Michigan
“Thanks (Michelle Schaeffer) for planning us a wonderful vacation!!! . . . Your guidance and planning resulted in a unforgettable vacation that all we needed to do was show up and enjoy ourselves!! We loved every minute. We would recommend you to anyone who wants to go to Disney. The itineraries were very useful, I took it with me each day. It was full of good tips. We want to go back and will be contacting you when we do. Thanks for all your help!!!”
Susan Ford, Tonawanda, NY
“Tom and Rosanne Mottola are the most amazing planners I have ever had the pleasure of working with.”
Vanessa Ullo, Brooklyn, NY
“My family, my brother’s family, and my parents (eleven total!) this past Saturday completed a 7 night cruise aboard the Disney Fantasy. I would like to give a small amount of feedback concerning our experience with Glass Slipper, and specifically Ms. Nicole Spero.
Nicole has been FANTASTIC! She walked us through every step of the process from Palo reservations, Port Adventures, Orlando Hyatt reservations, and many more. My wife probably asked her over a hundred questions! She answered each one patiently and clearly, and gave us many helpful tips along the way. All of our forms and paperwork were ready to go. The reservation process was simple.
We had a great cruise. Nicole called a few days before to check in and make sure all was in order. She called again yesterday to make sure everything went well. From leaving our doorstep to returning home, every part of the trip went as smoothly as I could have expected. I asked my wife and my mother if they had any specific feedback for Nicole, and they both said “just tell her everything went GREAT”.
In the past, my wife and I have planned Disney World trips on our own by buying one of the “unofficial” guides. However, for our next trip (maybe next year?), we will definitely use Nicole. I will refer Nicole to everyone I possibly can if I even think I hear the word “Disney.”
We have made memories that will last a lifetime!”
Derrick Dunn, Derrick Dunn