Our Difference
Not your typical travel agency.
Henry J. Heinz, the founder of H.J. Heinz Company, once said, “To do a common thing uncommonly well brings success.” We couldn’t agree more. Here are some of the things that we, at Glass Slipper Concierge®, do uncommonly well:
Unrivaled Knowledge of Disney Destinations
Our travel advisors don’t just read about Disney in guide books and brochures. Their knowledge comes from firsthand experience at the Disney resorts and theme parks, aboard the Disney cruise ships, and guided Adventures By Disney® vacations. An average travel agent can tell you the price of a Disney vacation; our travel specialists can advise precisely what luxury Disney resort is perfect for you and plan your vacation to the last detail!
Advise Instead of Asking for Your Order
We pride ourselves on the value of the Disney advice that we offer. The way we look at it is that if our clients know everything there is to know about planning a luxury vacation, they wouldn’t need us. Our Disney vacations are customized to meet the unique needs of each of our clients. We simply don’t believe that one size fits all.
Personalize a Vacation Experience for You, and Only You
Selecting and reserving your luxury Disney resort and type of theme park tickets that are best for your vacation is just the beginning. But that’s where most travel agents call it quits. Not us! We’re in it with you all the way by offering customized itinerary planning so you won’t miss a single thing during your Disney vacation. From Disney dining reservations and special events to recreation, VIP Tours, and more, your travel advisor will be your personal itinerary planner, leaving you feeling like the VIP that you are.
Obsess Over the Details
The difference between a good vacation and an exceptional one lies in the details. The travel advisors at Glass Slipper Concierge scrutinize your vacation plans with a fine-tooth comb to ensure that even the subtlest of details are addressed. This results in a flawless Disney vacation for you.
Designated as an Earmarked Platinum Producer Agency
Glass Slipper Concierge has been designated by Disney Destinations as an “Authorized Disney Vacation Planner” based on its strong support in selling Disney vacations. The elite EarMarked Platinum Producer level recognizes our agency’s stellar sales performance in Disney Vacation Planning.
Testimonials
“Carrie~ I can’t crash into my jet lag bed tonight before telling you that the 6 of us loved Adventures by Disney way beyond what we had hoped for! The 2 guides/ itinerary/ towns/ country/ cities with a mixture of fun and culture and bonding with 23 others was just a magical mix . Thank you for having everything so in order that we had 3 comfortable rooms / the hotels were great / the Europeans warm and welcoming and the ice cave and salt mines everyone’s favorite activities. Just stupendous.”
Michelle Jurika, Piedmont, CA
“Hi Brittany! Just wanted to send an email to say thanks again for all your assistance! We absolutely LOVED the cruise! We all had a great time - the suite, the food, the kids club - it was all amazing! The only unfortunate part (for our bank account) is that I don’t think we can go again and not sail concierge!! It was SO nice and the 2 hostesses on the Magic were fantastic and did so much to make the trip special-especially for the boys! You were right and I’m so glad we upgraded! Anyway, you will certainly be hearing from me again-just as soon as I can talk my husband into another one!”
Leah Roush DeFrank, Highland, MI
“There really is no other way to do Disney than through Laura Barlow at Glass Slipper Concierge! Laura Barlow was amazing! She provided us with all the exclusive tips and tricks BEFORE we went so that we could plan our trip just perfectly! She knew things my parents didn’t even know (and they’ve been season pass holders for 10+ years!)! Seriously she gave us all the inside information needed to help our trip to Disney go as smoothly and stress-free as possible!...Thanks Laura! You made our trip unforgettable! “
Ashley E., Argyle, TX
“Leah was phenomenal in planning exactly what we wanted to do. We had a luxurious trip with very little waiting for anything, very smooth logistics, and all the bells and whistles we wanted. I cannot wait to work with Leah again in the future.”
Carolyn Dowd, St. Louis, MO
“Lauren was so wonderful to work with from start to finish. Our trip was amazing- from the transportation arrangements, to the hotel, the restaurants, and all the little things in between. We had a magical trip and made some amazing family memories.”
Kelly Leddy, San Antonio, TX
“Ashley was absolutely fantastic, from answering my thousand and one questions (often late at night or at other random times) to constantly checking for better room options and dining/experience reservations throughout our stay (she was able to get us in to several restaurants we were hoping for as well as an amazing room at the Polynesian)! She even spent an hour and a half on a Zoom call to walk me through the itinerary and provide lots of helpful information and tips. Where I wasn’t sure I wanted to use a travel advisor initially, I now wouldn’t dare and try to plan a trip without Ashley in the future - she did all of the heavy lifting so that I could do the most important thing on our trip, which was enjoy it!”
Tyler Beas, Dallas, TX
“We absolutely LOVED LOVED LOVED our trip!! We cannot thank you enough for your help and your guidance! You made our trip so smooth and stress free and for our family dynamic that is a miracle! Everything was seamless and it was just the right amount of things to do without wearing us all out and it was so nice to just follow a plan knowing we could stray from it if we needed to or not. You really listened to how we wanted to do a trip there and you hit it out of the park! We had a blast…we could not have made it an enjoyable trip without your plan for us. Thank you!”
April M., College Station, TX
“I am writing to let you know how much we loved our experience with Marlene Patrick!! We booked 6 days at the parks with Marlene, and she took care of EVERYTHING! Every reservation, every suggestion, nothing too big, nothing too small. I am so happy to have met her and your organization. She has excellent attention to detail, and is remarkably responsive. I will recommend her and Glass Slipper Concierge to everyone I meet! Thank you for everything!”
Cherri Kowalchuk, Willowbrook, IL
“Wow! We just got back from our trip to Walt Disney World and it was amazing! We worked with Laura Barlow to plan a surprise trip for our children and it was the absolute best. Laura took all the stress of planning out of the equation! She listened to our hopes for this trip and our worries…because sometimes it’s overwhelming! She took care of every detail…hotel accommodations, dining reservations, and even a detailed itinerary with tips and tricks to make our day as easy and stress-free as possible. Her attention to detail and love of Disney took our vacation to the next level! I recommend her to ANYONE thinking of taking a Disney trip! You’ll be in the very best of hands! We can’t wait for our next trip!”
Meg B., Atlanta, GA
“The VIP Tour was a real game changer for our family. We spent both days together enjoying ourselves. There was zero stress! I had no idea how much time and energy is used just figuring out where to go next and where the closest bathroom is located. And I think that’s worse when there are such huge holiday crowds. We will definitely use the VIP Tour again and are even thinking of how we could bring family or friends. Thank you, also, for arranging all of the driving for us. That took another layer of stress away from my husband.
JJ Frederickson, Burlington, WI
Erin, you truly helped our family have the Disney trip of a lifetime. You took care of everything and used your knowledge and expertise to make it absolutely magical. We will never go back to planning our own Disney vacations again. We can’t thank you enough!”
“Dear Nora…..Thank you so much for planning such a wonderful trip to Disney for us. All of your hard work made our days at the parks so easy to navigate. We will treasure the memories we made for years to come.”
Linda Mannino, Huntington, NY
Nicole (Spero), I just wanted to thank you for the incredible vacation that you planned for us. Everything was perfect, the timing for all the events was right on and we had the best time ever! Thanks so much for taking the time to listen and “know” me…everything was just as I had wanted for the family.
It’s so rare to experience this level of service and I can’t thank you enough. You’re the best! Thanks again for everything!”
Chris LaMendola, Carrolton, TX
“We have had the pleasure of having Staci arrange multiple outstanding vacations for our family over the last several years, including multiple Disney vacations, Disney Cruise to Norway for our extended family, large family reunion trips, and most recently our cruise to Alaska. While we are very experienced travelers and comfortable making our own arrangements, we love use Staci to help arrange these vacations due to incredible service, attention to detail, and always spot on recommendations. She really gets to know what is important to our family and helps us achieve those goals yet at the best value to keep cost down. Just perfect every time!!!”
Thom Dahle, Clear Lake, MN
“Dana Nethery has helped us plan our upcoming Disney trip for a large group of both kids and adults. This booking hasn’t been the easiest as some members are Canadian, kids of all ages etc. but Dana has handled everything we could have possibly needed or wanted and more. Dana is a true professional, kind and courteous and so very resourceful and helpful in every way! Dana always responds quickly and has an answer for any question or concern I have had. Dana is just awesome! I will be promoting this wonderful service to others who are planning a Disney trip and I truly am so grateful for all of her hard work and excellence!!!”
Lisa Hoelke, Grosse Ile, MI
“Because of you Nora and your proficiency in the realm of Disney World you assisted in bringing our family closer together and helped tie a knot that will be tighter than ever with our family because of this wonderful vacation we spent together. From the time we stepped foot in Orlando, Florida we felt part of the Disney family as you lent a generous hand in choosing the perfect hotel, venues, dining, and so much more….One of the reasons we were so satisfied with our trip was your unswerving honesty, as everything you said we would get and should expect was exactly what we got and expected, which was tremendous and very satisfactory to say the least…Again, we thank you for everything you’ve done in making our families first vacation to Disney World a wonderful, unforgettable, and magical experience.”
Liddis Genao, Medford, MA
“We had a fantastic time at Disney and everything was made easier by Ashley and Glass Slipper Concierge! The peace of mind of knowing that our trip to Disney was perfectly planned was a real lifesaver, especially while traveling with a toddler during a pandemic! Couldn’t be happier with our trip!”
Sergio B., Chicago, IL
“We just returned from our magical Disney World Vacation. This trip would not have been as perfect if not for the amazing Trish Mitchell. From the first contact over a year ago, every email, every question she answered, every suggestion she made, was what really made our trip. I knew kind of what I wanted, she helped fill in the pieces, make sure we hit the right spots for our young kids in Disney World…Trish went above and beyond to make sure we had the most amazing vacation ever. She was even available to us during our vacation, helping me make a few changes along the way, even though she was on vacation herself! I know when we are ready to start planning our next Disney Vacation, Trish, and Glass Sliper Concierge will be our first stop!”
Genny Colby, Henderson, CO
“Well, now that I am over my Disney hangover… it was amazing. The crowds were a bit much but thanks to your early morning tips we were able to get in the biggest and best rides before 10 am. Your expertise allowed me to take full advantage of the Disney Genie system. Also having a designated driver pick us up to and from our resort allowed us to enjoy more of our vacation. You are an absolute asset to our Disney experience!! Thank you.”
Lisa, Greensboro NC
“Hi Erin (Karpenko). We had an AMAZING time in Disney and much due to your incredible help and planning. Having our first nights dinner at Cinderella royal table was incredibly special so thank you for that recommendation. Actually all of the dinners were great calls and so fortunate you brought them to my attention and planned them for us. My kids LOVED Chef Mickeys and seeing all the characters. Not much we would have done differently, we got to experience all the parks, had great character dinners and our room with a few of the fireworks was perfect!!!
Thank you again and we will definitely keep in touch for our next visit–and good to know that you do other trips.”
Kelley Gilligan, New Canaan, CT
“Trish Mitchell has booked many Disney trips for my family and my friend’s family. Trish is always easy to get in touch with, happy to assist, is very knowledgeable, and navigates Disney like no other. Trish always lets me know she can book dining and activity reservations, in addition to our room and parks reservation. In fact, we are going to Disney in a few weeks because Trish kept looking for a room to open up at a resort that would fit our budget. If it had not been for Trish going the extra mile, we would not be going.
Thank you Trish for helping our family to make many good Disney memories!”
Julie Ritsema, Wayne, NJ
“Amanda is truly amazing! We could not have planned this trip without her nor could we have enjoyed our time at the parks without her guidance! She made our trip absolutely magical! We are forever grateful!”
Maggie Seitz, Wichita, KS
“Patricia was an absolute joy to work with! Her enthusiasm for our trip was contagious, and her detailed itinerary took the stress out of planning and allowed us to simply enjoy our experience. Our kids had the most magical first time ever at Disney! We highly recommend Patricia!”
Lauren C., Woodstock, IL
“Ashley is amazing. She planned our entire trip. The planning process was stress free and Ashley was there to answer all my questions (and did so remarkably fast!). I cannot recommend her enough. I am a “type A” personality so for me planning and organization are cruical. Ashely’s itinerary was everything I could have asked for…and more. It was so detailed and mapped out the whole trip! I loved it! After our trip my son, who is 7yo, said to me “wow mom! That was a great trip! You planned it so well” when i told him it was Ashley who did all the work he told me, “well she deserves the biggest gold star!” And I couldn’t agree more!”
Haley S., Harwich, MD.
“Glass Slipper, Melinda Herbert has planned four disney vacations for us. Each trip has been a relaxing experience due to all of the work she does for us ahead of time. I would encourage anyone who is considering Disney to go with Glass Slipper. They make everything magical!”
Heather McDuffie, Austin, TX
“Dani ~ We had the best time ever! By far our most memorable family vacation! Everything was perfect. We are already trying to decide when we can go back! Thank you for all of your help. I couldn’t have done it without you! And we will for sure contact you for any other trips! And you will be highly recommended!”
Paige C., Levelland, Texas
“Vacation is supposed to be fun and relaxing and with the help of Glass Slipper Concierge and our representative, April Tan, that is exactly what this vacation was! She took care of every singe detail from recommendations, reservations, and transportation to and from the airport. Our representative, April, answered all of our questions promptly, even when we were on vacation! One evening, we needed to change our dinner reservation so I messaged her and she promptly took care of the cancellation and booking us a new reservation. The service was fantastic and made our trip super relaxing!”
Katie Mongelli, Great Falls, VA
“We had Ashley Behncke as our travel agent for our trip to Disneyworld. From start to finish, Ashley exceeded my expectations. She took all the stress out of booking our vacation. She listened to our needs and crafted an itinerary that worked perfect for our family. She was incredibly knowledgeable and shared tips and tricks that can’t be found by searching the internet. We had an unforgettable family vacation and I have no doubt it is to all the work that Ashley did for our family. She will be our go-to agent for all our future Disney trips. I have already recommended her to all of our family and friends and will continue to do so. I am beyond thankful that we found Ashley.”
Jessica Bodas, Sugar Land, TX
“First and foremost, I want to extend a BIG THANK YOU! We couldn’t have done it without you Shantrell Kramer. My advice to any Disney traveller would be to have you plan their trip!
As I began planning our Disney vacation, I became overwhelmed with all the choices and options. We were planning to take a family vacation to Disney World with our kids and wanted to coordinate Other family members joining us. I reached out to Shantrell for help in planning our trip. I couldn’t have made a better decision! She listened to our likes/dislikes and was able to plan accordingly. She spent time working through the best scenarios for our daily schedules. Hotel accommodations, dinner recommendations and reservations, Lightening lanes etc. Even after we had organized all the trip details, she kept an eye on available options and recommended changes and upgrades that would enhance our trip.
She thought of everything and we were able to experience the best Disney had to offer. Thank you Shantrell! I have already passed along your contact info to others looking to book a Disney vacation! Once again, your help made the trip a true memory maker. I wouldn’t begin to plan a vacation like this without your sage wisdom and advice. Thanks for everything.”Lydia, Leesburg, VA
“Rose was an absolute pleasure to work with. She took the time and patience to make our first family trip to Disney a week we will always remember. I felt she truly cared that we had a nice vacation, as if she was planning her own. I highly recommend Rose as well as Glass Slipper for any trip planning.”
Melissa Blevins, Novelty, OH
“Absolutely the best, most fun trip ever! Lauren’s attention to our every need was spot on and there was never a hiccup of any kind. The multiple dining reservations were greatly appreciated as we had choices depending on where we were. Rebecca, our VIP guide was THE BEST and I’d recommend her to everyone!! All in all our dream Disney vacation came true! - even for the grandparents!!”
DeAnne Wilson, San Antonio, TX
“I am extremely pleased with the services offered by Laura Barlow through the vacation planning process. The itinerary and touring plans that she created for our group was the perfect amount of information and I referred to it several times each day. This was a group of four families, eight adults and six children ages from 71 to 5. One of our biggest concerns was would we be able to stay together and still do everything we wanted. With the help of Laura, our travel agent educating us on how to use the Genie app effectively and her recommendations on how to get the most out of both Disneyland and California Adventure, we were able to accomplish that. We had the best family vacation and will definitely use Laura again.”
Alan McGaw Jr., Maple Valley, WA
“I seriously love how each day is planned out taking everyone’s possible needs into account. This is so great! I’m the person who likes to plan everything out and figured I’d take a break from doing that this year. I couldn’t be happier that we found you for our trip!”
Nicole Heffernan, Savannah, GA
“Our trip was truly magical and something we won’t soon forget. When someone asked what our favorite thing was, it was hard for any of us to pick just one thing-that is the mark of a fantastic vacation. I have been singing Kelly Bryan’s praises to everyone we have spoken to about how we did everything we did. This was a rescheduled trip due to COVID and there is absolutely NO WAY we could have had this trip without Kelly…and will use her services going forward. From the reservations and the questions beforehand to the VERY detailed itinerary during our trip-everything was perfect.”
Jeananne Chadsey, North Canton, OH
“Jennifer Kozlow,
Sam Bahreini, Germantown, MD
This was a perfectly planned vacation, experience, and I couldn’t have imagined trying to do this on my own. You exceeded all expectations, and my kids had the time of their lives. I expect a Disney cruise in our future, and if you want to plan all of our vacations, feel free. Thank you.”
“You will never meet and work with a better Disney Specialist than Nicole (Spero)!! Her attention to detail is AMAZING, and she gives you the most personalized Disney experience that you cannot get anywhere else. She works hard to ensure you get the best prices, reservations where you want to eat, and those ever important attractions. She is available 24-7… responds almost immediately to every email, phone call, and text. She even contacts you daily on vacation to make sure everything is going as planned and to see if you have any questions or concerns. Nicole knows all parks, restaurants, etc. inside and out. I think she knows more about Disney than many people who work there including attractions that will be closing and things to skip on certain days. I feel like I am traveling with Walt himself when I am there. I have used her twice in 18 months and cannot express my gratitude enough. We have had two very different, very personalized itineraries that worked perfectly. If you use her, I PROMISE you won’t be disappointed. Nicole truly will make this the most magical and memorable vacation you will ever take.”
Pam Smallpage, Metaire, LA
“Cathi,
Cathy Sloan, Temple, PA
I really have to thank you for the planning of the trip. I could not have done this and made it special on my own. There appeared to be so much that I was unaware that was available since the last time we were there . . . I was just so thrilled with how well arranged everything was that you will come recommended anytime someone mentions Disney.”
“Shannon was recommended to me by a friend and I feel like I need to send my friend a thank you note because we had one of the best vacations of our lives simply because Shannon made it all so easy and fun. From working with our budget and timeline to helping us decide an itinerary and making excellent notes and suggestions she showed that she really understood what we wanted in our trip. She was always there to answer questions and we will use her again and again!”
Vicky Mason,, Manassas, VA
“Nicole Spero was absolutely amazing and helped plan the greatest honeymoon tailored just for us! She helped take the stress of planning a honeymoon off me and took care of everything! I’m so glad we used her!”
Nicolette Tate, Nederland, TX
“Just got back from our first family Disney trip and it was AMAZING! Kelly Lashley planned it all for us and we have precious memories that will last a lifetime! She could not have been more helpful - including when I texted her last minute questions about checking in and where the best seat for a show was while we were at the park! If you are planning a Disney vacation, contact Kelly! She makes the planning effortless for you and gives you an experience your family will treasure always!”
Renee Kelly, Knoxville, TN
“The trip was great. Caitlin had it all planned out for us which made it so much easier to get around in the parks and optimize our time. The kids loved it and the memories will be lasting!”
Amy Moeller, St. Louis, MO
“What can I say about Nicole that hasn’t already been said. She knows what she is doing. Our group of nine just completed a vacation of a lifetime and it was all because of Nicole’s expertise. If you are planning a Disney trip, do yourselves a favor and work through Nicole. She is first class all the way.
Nicole, thank you so much from myself and my family. We have already started talking about our next trip and you will be the first person I call when our decision to go is made.”
Daniel Kittoe, Anchorage, AK
“Marlene,
Carrie Isom, Saginaw, MI
We had an amazing time. Braylon told me on the first day it was the best day of his life…You really did an amazing job planning our vacation and all the tips you gave us. We thank you again.”
“Laura Bishop was a wonderful asset to our family vacation. We took our children and grandchildren on a Disney cruise last year. There were 14 of us. On of us had to leave the ship early to get back home. Laura took care of all those arrangements for us. She truly was there 24/7 for us. As a first time cruiser, I had many, many questions. She answered everything and more with such patients. I certainly will be calling on Laura again for our next Disney trip!”
The Clark Family, Billerica, MA
“Katie,
Gina Hass, Woodbury, MN
Thank you so much for planning our trip. It was truly magical! Everything was absolutely perfect and nothing could have been better. Everything was planned to a tee and we all got to do everything we wanted to do. We appreciated your tips and the itinerary with specifics about where to go when etc. I think you should hire me for advertising. I’ve been telling everyone I know about how wonderfully you planned our trip. Thanks again, so much!”
“Sage worked tirelessly (literally booking reservations late at night and early in the morning) to make our Disney vacation memorable. She secured great dining reservations and even a VIP day for us despite our vacation being booked only a month out. She was responsive, organized, and her tips helped us navigate a new Disney from the one we visited as kids. I highly recommend working with Sage for all of your Disney travel. We are already recommending her to family and friends! Thank you, Sage!”
Lauren D., San Antonio, TX
Jennifer Kozlow ~ We have been singing your praises for a couple of weeks now. Disney was the most magical and wonderful trip we’ve ever taken! We have never had more fun in our entire lives. Every single aspect of the trip was perfection, and we’ve all been talking about how hiring you was the best thing we ever did! THANK YOU SO MUCH!
Faith Witzig, Zionsville, IN
“If you are planning a trip to Walt Disney World, as we did, DO NOT HESITATE for one moment to use this amazing Concierge service. My agent, Erin Karpenko, was just a jewel from start to finish. I could not have planned this trip by myself. My husband and I took our two adult children with their spouses and our five grandchildren. The trip was a once in a lifetime experience that we will never forget. Thank you Erin and thank you Glass Slipper Concierge! And thank you WDW for a Magical Experience.
Jo Anne Harrington, Seagraves, TX
“From the first day I spoke with Staci through the days before our vacation, she was a complete rock star. Not only did she do everything I expected, but she went above and beyond from the planning stages all the way through to the execution. Throughout the planning stage, she made it a priority to understand my family and our goals for this particular vacation (who we are, what we most wanted to gain from our vacation, what would we be most disappointed to miss, etc.). Her execution was perfect, down to the last detail. She’s easy to talk to, compassionate, knowledgeable, detail-oriented, and maybe best of all: is excited to help her clients create memories they’ll cherish forever. Thank you for everything, Staci! Can’t wait to plan our next vacation with you!”
Tracy Ritts, Lodi, CA
“Our family loves Disney and could not wait to return last summer, but the headaches began when we all sat down to plan our vacation. Brian was there every step of the way to add the Disney magic that we never could have anticipated. With his extensive Disney knowledge, both from his training and years of personal experience, Brian helped our family find the best resort for our needs, gave us the inside scoop on new attractions, and put together a detailed itinerary for each day filled with fun surprises that most Disney visitors would miss. He made all our dreams come true! He was the most perfect fairy godfather we could have asked for - he took care of everything and all we had to do was have fun. His knowledge, passion, and enthusiasm for Disney is unmatched and it is that commitment which makes each of his trips end with happily ever after!”
Domini Paradiso, Upper Arlington, OH
“Just wanted to send some kinds words about Dennis Brown. He has helped me plan my Disney World Vacation for the last 14 months for my daughters 6th Birthday. To say we had a magical time would be an understatement. He has been truly amazing, answers all my emails almost immediately and has also been available to me by phone. I will be sending anyone and everyone his way, everyone deserves to have someone like him help plan such an important trip. Thank you!!! Thank you!!! I can’t wait to start planning our next trip with him.”
Amanda Meloney, Folsom, PA
“Lauren planned an amazing trip. It was absolutely perfect down to all the details. I will definitely use her in the future. Thank you for making our first Disney experience so magical!!”
Christi Gibson, Corpus Christi, TX
“Hi Staci! I’ve been meaning to write to you. We had the best trip. Your detailed itinerary was so amazing and we made sure to try to do everything you recommended! It could not have been planned out any better! The restaurants were perfect, the rides, the hotel. You were right about everything. We were so glad we listened to you about the concierge floor with the amenities that went along with it. It’s hard to be back to reality after such a wonderful trip. Everything was so great. Thanks again! We will definitely refer you to anyone going to Disney and that’s good to know that you offer other vacation services too.”
Margo Rosenberg, New York, NY
“I just wanted to share my appreciation for Brittany Sexton. We just returned from a week long trip to Disney World, of which Brittany helped us plan and execute. She did such a phenomenal job from start to finish and is someone I will highly recommend to all of my friends and family members. She answered all my questions promptly, provided top-notch customer service and assisted with the overall success and enjoyment of our vacation. I am so thankful we used her to help us plan; she is truly amazing and an asset to your company. We look forward to working with her in the future.”
Julie Backer, Saint Louis, MO
“Dennis Brown and the entire Glass Slipper team were my family’s one stop shop for planning our first Disney World Vacation (as parents). The level of personalized attention to detail and attentiveness was a refreshing change from what has become the self-service norm in the travel industry. His thorough understanding of every restaurant, hotel and park helped us have a truly magical experience my family won’t forget. If you are planning a trip to Disney, Dennis is a person you should know!”
Ron and Jennifer Tessendorf, Palatine, IL
“Let me just say booking our Disney trip with Michelle Schaeffer was a great decision. Michelle has far exceeded our expectations and we haven’t even left for our trip yet. From the moment we booked Michelle has been in constant contact with us to fill help fill our itineraries. Restaurant request not available? Michelle has continued to check for cancelations and has provided many alternate choices within the parks on the days she schedules. I can’t imagine trying to do all of this on my own with our busy schedules. Looking forward to just heading out and enjoying our vacation. The hard work has already been done! Thanks again Michelle. This won’t be the last time we use this invaluable service. I’d give it 10 stars if I could!!”
James Patterson, Cheektowaga, NY
“Ally is wonderful!! With new shows and systems in place, it was so helpful having Ally’s expertise and recommendations. Not only did she provide a full itinerary with some tips & tricks before we left, she checked in with us daily letting us know about opportunities for dining reservations that popped up and helping us make changes on the fly. It was like having a personal assistant every step of the way! I will never book another trip to Disney or Universal without her!”
Stephanie Baker, Troy, AL
“Nora, We can’t thank you enough for making our Disney trip so magical! You are so organized and knowledgable! Your tips were very helpful and allowed for the whole experience to go very smoothly. We have been dreaming of taking the kids to Disney for a long time (as you know) and I am so pleased we waited and were able to work with you.”
Annalisa DiVito, Highland Park, IL
“I wanted to take a moment and extend a thank you for the exceptional service that Nicole Spero offered to me and my family for a recent Disney Vacation. Her service from the first introductory phone call to the last phone call was exceptional. Nicole’s service was without any doubt the best complete service I have ever experienced. Nicole essentially offered Concierge Services on any issue, at any time, with a friendly welcome and immediate action. The treatment my wife and I experienced from Nicole was Gold Standard- services expected for a traveling dignitary not a vacationing family- Hats off to Nicole-.”
Steve Goerlich, Cream Ridge, NJ
“Michelle Grasso was the best travel agent we’ve worked with. She made sure everything was meticulously planned and coordinated to ensure we had a seamless experience and could focus on enjoying the vacation and family time. She did everything from hotel reservations to getting up practically in the middle of the night to ensure we could get dining and tour reservations when availability to schedule opened. She also built us a trip planner with a detailed itinerary, receipts (in case anything went wrong with a reservation) and tips on what to do in the Disney parks and the best time to do everything. She was simply amazing.”
Jen Franco, Spring, TX
“Sage’s perspective as a mom of young kiddos was invaluable! She had literally walked the many Park miles in my shoes! She knew when we would need breaks, which rides would be hits, which restaurants would be good fits, and all the ins & outs if Disney with young children—what more could you ask for! I appreciated Sage’s empathy for how important the trip was for our family, and I know she was genuinely thrilled for us to make Disney memories. Because she was so invested & excited for our family, I knew I could count on her to plan a “happily ever after” trip. I would (and already have) recommended Sage to any family planning their Disney adventure!”
Emily M., San Antonio, TX
“Hi Carrie,
Amee Barber, Mount Vernon, WA
My family had such a wonderful time at Disneyland. We had so much fun and made so many memories. Our entire trip was flawless. Our reservations went smoothly and the itinerary that you sent to us was great. My husband ended up loving it! Your help was what made this vacation worry free for me. We are in LOVE with Disneyland now and can’t wait to go back.”
“Nora, I would like to thank you for everything for everything you have done to make our vacation a great one. The restaurants recommendations to our hotel room to the parks everything was simply beautiful. We are trying to plan our next one and telling all our friends and family to go straight to you. From the bottom of our hearts thank you for everything and can’t wait until we plan out next one.”
Umberto Barbera, Mentor, OH
“Best trip ever! Lauren Savage was the absolute best in helping us plan the most fantastic vacation we have ever been on. I won’t book another trip without Lauren’s help / she makes a trip go from great to extraordinary”
Carlisle Swann, San Antonio, TX
“Laura Barlow was AMAZING! She is responsive, attentive, and thorough. She made us look like pros during our first time at Disney. We are grateful for the care and professionalism she provided.”
Tiffany R., Fredericksburg, VA
“Gabriela,
Kathy W., Pascagoula, MS
You made our vacation very enjoyable. Thank you very much. I’m giving you 5 stars!!”
“Laura Barlow was absolutely fantastic to work with and made our trip to Disneyland one of the best ones ever. She planned EVERYTHING out which allowed us to do everything we wanted to do at Disneyland and so much more. From getting us a great table at the Character breakfast to giving us a detailed itinerary which helped us know where to go to getting us into THE hottest event of the season (Oogie Boogie Bash) everything was taken care of.
Disney is a place where if you don’t have a plan, you waste a lot of time. With Laura, we were able to do and see so much because she planned every detail out for us. Because everything was planned so well for us, we still had plenty of downtime for the little guy. She is a delight to work with and I couldn’t recommend her highly enough for anyone looking to experience Disney to fullest with their kids.”
David F., Seattle, WA
“I would HIGHLY recommend using Jacqueline to help with your Disney planning! This was our first Disney trip and we had no clue about anything - I let her take the reins and she did such an awesome job! She took all our interests into consideration and planned the perfect trip for our family. The itinerary she provided was so detailed and all her recommendations were fabulous! The app her company provides was amazing too. If you’re looking to do Disney, she’s your girl!”
Meredith Downs, Biloxi, MS
I had to express my gratitude for Brittany Sexton. She helped me book a very special Disney vacation for my family two years ago. We were celebrating my son’s 13th birthday and my parents first visit to WDW. I was footing the bill and Brittany never once criticized or dismissed me because I had a tight budget. She listened and planned an amazing, memorable trip.
Fast forward to now. I contacted Brittany about a Disney cruise and being a single mom I am ALWAYS on a tight budget. She again listed and took the time to care about helping me make something I have been trying to make happen for years a REALITY! She really invested her time and knowledge to find a cruise within my budget. I work for Hilton corp. and know when I’ve found a hospitality star and she is that! 65 days till my son and I sail on a Disney cruise and make memories of a lifetime all thanks to Brittany and her willingness to care!”
Aja Bradford, Euless, TX
“Lauren Savage was absolutely amazing! This is our 2nd trip we have booked with her and the trip was flawless. It made our travel so much more enjoyable that everything was taken care of by her!”
Casey Estes, Austin, TX
“I could not have done this vacation without Nicole Spero’s help/guidance!!! This was my first time at Disney in the “modern era” of technology (I was last there in 1988), and I had no idea what I was doing when trying to plan a vacation for my family. Nicole was extremely accessible and really listed to what we wanted to do for this vacation… based on that information, Nicole’s recommendations were spot on!!! We enjoyed everything that she suggested, it was awesome!!! I liked that she contacted me the first morning, after we arrived, to make sure everything was going okay, her concern was very appreciated. I really can’t say enough good things about Nicole, the pride that she takes in her work translates into a fantastic, stress-free (yes, it’s possible) family vacation for you! I can’t thank Nicole enough and will definitely use her services in the future!!!”
Missy Smith, Chicago, IL
“Gabriela,
Karina M., Argentina
We had an incredible time in Disney World, the hotel, the restaurants you recommended it, your detailed itinerary with all the wonderful tips and your amazing client oriented services. My son never stopped smiling and he enjoyed every second of the trip. I will reccommend your services to everybody I know. THANK YOU VERY MUCH!”
“I’ve been to Disneyland many, many times and consider myself an expert! But this past trip that we booked with Laura Barlow was my favorite by far. She knew so many tricks and secrets to really make our visit special. The best example of this was our night at Fantasmic. That’s been my favorite show for ever and Laura was able to secure us front row seating through our dining reservations! I had no idea!! I still can’t get over being that close! She made our trip so stress free and easy, I highly recommend using her for your next Disney adventure!!”
Ashlee P., Ludington, MI
“Sage is an amazing Disney planner! She handled everything for us, which was so helpful! She got us amazing dinner reservations at restaurants I would have never known about. She was always available for questions and tips. Even when things didn’t go according to plan (i.e RAIN!) Sage was right there with other options and new dining reservations. She absolutely goes above and beyond and I feel so grateful she helped plan our vacation. It would not have been as magical without her.”
Callie J., Houston, TX
“Nicole Spero is THE BEST! We were first-timers to Disneyworld and pretty overwhelmed by it all. Nicole took the time to break it all down for us and planned the absolute perfect trip for my family. Everything was considered—my kids’ ages, what kind of rides they’d like, when bedtime usually was…which made for the perfect custom-tailored vacation for us. She was even available via text for questions during our trip! She’s prompt, friendly, and so knowledgable about all Disney properties. Can’t wait to work with her again!”
Trisha London, Edina, MN
“Hands down, Katie is the best! I wouldn’t trust a Disney vacation to anyone but her. Katie does an excellent job tailoring your trip to your family and your interests. From planning a princess heavy trip when our daughter was little to a ride focused trip as our kids have grown older; she nails it every time! Katie takes the stress out of Disney planning by making your resort, park, dining, and experience reservations and provides a detailed itinerary and guides to Genie+ and Lightning Lanes before the trip arrives so all you have to worry about is experiencing the “Magic of Disney”!”
Goodin Family, Sergent Bluff, IA
“Sending a HUGE thank you to Nicole Sutton for planning such an amazing trip to Disney for us! I can’t even imagine the amount of time and energy that went into it, and all we had to do was book the flight! I felt like we had the inside track to some secret club all week long!”
Mandy Dishon, Catonsville, MD
“When we started planning a trip to Disney World, it didn’t take us long to realize that we were in way over our head! We were so lucky to connect with Carrie Bradley. She was incredible to work with; had first hand experience; immediately responded to any request, etc. At times I felt that I would drive her crazy but no request was too small. She arranged everything to perfection and to our liking which made our planning painless. She had great suggestions, wasn’t pushy and no stone was left unturned. She was a joy to work with and I will definitely use her for future trips. In the future we hope to do a Disney cruise!”
Charles and Vickie Atwater, Durham, NC
“We had an absolutely perfect vacation!! It was exactly what I had hoped for our 10-year anniversary. We actually both wept before we left our hotel on Sunday - happy/grateful tears for the memories made and time shared. You’re the reason that all happened so thank you so very much.”
Kristen Myers, Washington, DC
“Melinda is the BEST!!! Second time using her and will use her again. She is the best at her job and made this vacation easy, stress free, and magical!!”
Debbie Taylor, San Angelo, TX
“I would never plan another family trip again without the assistance of wonderful Staci! She was a pleasure to work with and I can’t wait to work with her again!”
Genny Quarfoot, Carlsbad, CA
“Meredith put together the best Disney trip for our family. With nine of us traveling, she created the perfect itinerary, making everyone from the kids to the grandparents happy! From accommodations to dinner reservations, every detail was thoroughly planned out. She even added tips for our days in the parks, making our experience even better. From the very beginning of the planning process to the end, Meredith was excellent. She was even available throughout our trip to answer any questions we had along the way. Everything was taken care of and so well thought out, she completely took all of the stress out of our trip. Meredith is definitely a Disney expert and we can’t wait to work with her again for all of our future trips!”
Kaitlyn Adams, Augusta, GA
“Marlene, I really don’t have words describe what a wonderful time our family had on this trip, all thanks to your precise and detailed planning…I knew that my family fully enjoyed themselves when Hayden started crying as we left Epcot yesterday because he was not ready for the trip to be over. You could not have found a better hotel for us. The boys fell in love with the place as soon as we got there. Our adventures began every day before we ever got to a theme park. The boys had a great time traveling through Radiator Springs each morning and each afternoon.”
Elizabeth Roof, Gilbert, SC
“Sage did a great job of listening to my family’s needs and constantly adjusting for our own personalized experience! Could not have had such a magical time without her!”
Analise P., San Antonio, TX
“Michelle made this trip as seamless and effortless as possible. She planned the trip down to the smallest details and her agendas were easy to follow, well thought out with just the right combination of structure and flexibility. She truly is a Disney expert. Highly recommend working with Michelle and would absolutely use her services again!”
April Silva, Lloyd Harbor, NY
“We had the best spring break trip to South Carolina, thank you for making it happen! From the Disney resort to the amazing Virtuoso accommodations in Sea Pines, nothing can beat the hospitality we received. Thank you for making all of this happen on a last minute pivot! You didn’t leave out a single detail and made everything so easy for us. You’re the best, you have clients for life!”
Ali B., Cedarburg, WI
“Amanda is amazing to work with! This is our second Adventures by Disney trip that she has planned for us! We are planning our third now and also plan to have her help us with a ski trip in December. I recommend her 1000%!”
Adrianne Glezen, Charlotte, NC
“I have used Laura Barlow as my travel advisor for two Disney trips and she is a truly a Disney ninja! We challenged ourselves to never wait more than 25 minutes for any single ride and with her tips, tricks and planning, we never did!
Laura took care of all my hotel and dining reservations, provided us detailed touring plans and saved me so much stress when I was traveling with my 4 young kids! She took away the headache of worrying about the details so we could focus on the fun! It was a magical trip and I would recommend Laura to anyone!”
Lanni R., Bartonville, TX
“I first contacted Glass Slipper Concierge about 16 months ago. I sent in an internet inquiry, and was very pleasantly surprised to have been contacted by a local representative. Dennis walked us through several different options, and booked us a great trip. Unfortunately, due to an medical situation with one of our children, we had to cancel our trip. Dennis had our deposit refunded in less than a day, and was extremely empathic to our situation. He and I started to book a trip for this past November, but again we were unable to follow through. When we contacted him for the third time, I expected a little hesitancy on his part. He was as helpful and gracious as ever. His patience and kindness, are a testament to the man he is.
Drew and Amber Droegemeier, Wichita, KS
When we were actually going to get to go on the trip, his service was even more incredible. He and Amber spent hours on the phone planning every detail of our visit. He even gave us an hour by hour itinerary for every day we were in the parks. Any questions we had, we immediately answered via email (even late at night on and weekends). In a time where good service is rare and great service is a thing of the past, Dennis shows that when someone truly enjoys their job a customer’s wildest expectations can be exceeded.”
My wife and I just took our three kids to Disney and had an incredible experience. We cannot recommend Laura Scott enough. She took all of the anxiety out of the trip. All of our input was thoughtfully incorporated into an itinerary that perfectly suited our family’s profile. In a short amount of time at the park, we felt like we were always in the right place, able to enjoy unique Disney experiences as if we had been going for years. She was on call 24/7 to answer questions and make last-minute changes as necessary. Surprisingly, my wife and I agreed it may be our favorite ever family vacation.”
Houston Simmons, Fort Worth, TX
“Staci did an outstanding job planning our trip. Having never been to Disney World (at least not since I was 3), I was very overwhelmed reading about all the different parks and hotels. After researching, I settled on Glass Slipper Concierge and, specifically Staci, and I am sure glad I did! The rest of the planning process was a breeze with Staci’s guidance. The itinerary that she put together for our family was absolutely perfect—you could tell that she actually listened and paid attention to what was important to us. I really appreciated Glass Slipper’s proprietary app complete with a very detailed itinerary that I referenced what seemed like 50 times per day. Staci’s planning took all of the worry and guess work out of the trip, and my wife and I were able to sit back, follow the itinerary and enjoy the trip knowing that Staci had everything planned and covered and we were going to have a great time. I can’t thank you enough Staci! Great job!”
Clark Pulliam, Dallas, TX
“Thanks (Michelle Schaeffer) for planning us a wonderful vacation!!! . . . Your guidance and planning resulted in a unforgettable vacation that all we needed to do was show up and enjoy ourselves!! We loved every minute. We would recommend you to anyone who wants to go to Disney. The itineraries were very useful, I took it with me each day. It was full of good tips. We want to go back and will be contacting you when we do. Thanks for all your help!!!”
Susan Ford, Tonawanda, NY
“My family’s journey to Disney started 3+ years ago and you have been there with us every step along the way. When we decided that our youngest son wasn’t quite ready, you were understanding. When Covid-19 hit, you fielded all of our what-ifs and made us feel comfortable with delaying the trip yet again.
The week we decided to travel is the same week that Hurricane Ian decided to visit Orlando as well. As we were panicking about what we were going to do, bracing for the hurricane and its impact on the parks, I reached out to you. Even while preparing for the storm yourself, you managed to make the stress of everything melt away. The hurricane came and went without making us feel like our vacation was ruined. We had the absolute best two days of our vacation after the hurricane thanks to your ability to find solutions to all of our questions.
I cannot thank you enough for carrying us every step along the way, from the infancy of planning to the moment we arrived home. You were able to take this overwhelming idea of a Disney vacation and make it into a stress free, wonderful vacation that our family will never forget!”
Tim Hucke, Louisville, KY
“Absolutely amazing! Always answered my calls or texts. Made great recommendations and made sure everything was planned and perfect for our trip! Leah was able to make reservations that were popular and hard to get to ensure that our Disneyland trip was memorable! So happy with her services!”
Tatiana and Clifford Stull, Miami, FL
“Michelle Schaeffer has been instrumental in our family’s first trip to Disney. From catering to our 4 and 7 years old wants to our needs, she has not skipped a beat in our planning. She takes the time to review options, as well as advise on tips and tricks to maximize your vacation. On a side note ... The day we could pick our meals, the system went down. Michelle didn’t give up and persevered until it was back up and running ... And we were able to get ALL our selections!!!!”
Lisa Moher, Clarks Summit, PA
“Ashleigh went above and beyond for us! She answered every question and helped us through every step. I couldn’t have asked for a better experience.”
Alyssa Tolbert, Citronelle, AL
“Patricia was amazing to with. Absolutely no detail was overlooked. She was super fast to respond to any questions we had throughout the process. Disney can be very complicated, especially for a large multi-generation family trip, which was our reason for using Patricia. She booked all the reservations and even tweaked things mid trip when we decided to change up our itinerary. It was so nice not to have to worry about doing this ourselves. She answered all of our questions and walked us through the process of lightening lanes and virtual queues. We were so grateful for her help!”
Michelle M., Brookfield, WI
“Happy New Year, Staci!
Jason Liberi, Rutlage, PA
We’ve just returned from an unforgettable vacation at Disney, and we are so thankful for your guidance and assistance in arranging every small detail that made the trip extra ‘magical’ for our family and the grandparents.
The Grand Floridian was beautiful, with Christmas decorations everywhere and top notch service throughout our stay. They were even able to give us adjoining rooms with the grandparents, which made things a lot easier for everyone. And thanks, again, for suggesting the scooter/vehicle for the grandparents – it worked out perfectly, and they would not have been able to survive the week without it.
Your detailed day-by-day schedule really helped keep us smoothly on track. Finally, the Disney VIP tour guide experience was fantastic. Our personal tour guide, Erin, was sweet and kind and immediately struck up a friendship with our daughters. Erin drove us from park-to-park and got us VIP tickets to all shows/parades and FastPass entrance to all rides and attractions. During the incredibly busy holiday season, it was truly a blessing to have the personal attention and assistance of a Disney VIP tour guide.
Thanks for everything. You’ve been professional and incredibly responsive throughout the planning process, and it resulted in a wonderful first Disney trip for our family. We will certainly be contacting you in the future for all Disney-related travel planning.”
“My family, my brother’s family, and my parents (eleven total!) this past Saturday completed a 7 night cruise aboard the Disney Fantasy. I would like to give a small amount of feedback concerning our experience with Glass Slipper, and specifically Ms. Nicole Spero.
Nicole has been FANTASTIC! She walked us through every step of the process from Palo reservations, Port Adventures, Orlando Hyatt reservations, and many more. My wife probably asked her over a hundred questions! She answered each one patiently and clearly, and gave us many helpful tips along the way. All of our forms and paperwork were ready to go. The reservation process was simple.
We had a great cruise. Nicole called a few days before to check in and make sure all was in order. She called again yesterday to make sure everything went well. From leaving our doorstep to returning home, every part of the trip went as smoothly as I could have expected. I asked my wife and my mother if they had any specific feedback for Nicole, and they both said “just tell her everything went GREAT”.
In the past, my wife and I have planned Disney World trips on our own by buying one of the “unofficial” guides. However, for our next trip (maybe next year?), we will definitely use Nicole. I will refer Nicole to everyone I possibly can if I even think I hear the word “Disney.”
We have made memories that will last a lifetime!”
Derrick Dunn, Derrick Dunn
“Leah has been a pleasure to work with and we have been absolutely blown away by her work organising two dream Disney trips for us this year to both LA & Florida. Leah went above and beyond to secure us the best bookings for our hotel, park days and importantly for us many amazing dining reservations! Leah was on hand all through our trips and helped shuffle plans when we changed our minds and rebooked a bunch of things to make our stay even more magical. I still can’t believe the quality of service we have received and that it has been free! Seems unbelievable!”
Melanie Yencken, Palo Alto, CA
“Sage worked tirelessly (literally booking reservations late at night and early in the morning) to make our Disney vacation memorable. She secured great dining reservations and even a VIP day for us despite our vacation being booked only a month out. She was responsive, organized, and her tips helped us navigate a new Disney from the one we visited as kids. I highly recommend working with Sage for all of your Disney travel. We are already recommending her to family and friends! Thank you, Sage!”
Morgan S., Niceville, FL