Our Difference
Not your typical travel agency.
Henry J. Heinz, the founder of H.J. Heinz Company, once said, “To do a common thing uncommonly well brings success.” We couldn’t agree more. Here are some of the things that we, at Glass Slipper Concierge®, do uncommonly well:
Unrivaled Knowledge of Disney Destinations
Our travel advisors don’t just read about Disney in guide books and brochures. Their knowledge comes from firsthand experience at the Disney resorts and theme parks, aboard the Disney cruise ships, and guided Adventures By Disney® vacations. An average travel agent can tell you the price of a Disney vacation; our travel specialists can advise precisely what luxury Disney resort is perfect for you and plan your vacation to the last detail!
Advise Instead of Asking for Your Order
We pride ourselves on the value of the Disney advice that we offer. The way we look at it is that if our clients know everything there is to know about planning a luxury vacation, they wouldn’t need us. Our Disney vacations are customized to meet the unique needs of each of our clients. We simply don’t believe that one size fits all.
Personalize a Vacation Experience for You, and Only You
Selecting and reserving your luxury Disney resort and type of theme park tickets that are best for your vacation is just the beginning. But that’s where most travel agents call it quits. Not us! We’re in it with you all the way by offering customized itinerary planning so you won’t miss a single thing during your Disney vacation. From Disney dining reservations and special events to recreation, VIP Tours, and more, your travel advisor will be your personal itinerary planner, leaving you feeling like the VIP that you are.
Obsess Over the Details
The difference between a good vacation and an exceptional one lies in the details. The travel advisors at Glass Slipper Concierge scrutinize your vacation plans with a fine-tooth comb to ensure that even the subtlest of details are addressed. This results in a flawless Disney vacation for you.
Designated as an Earmarked Platinum Producer Agency
Glass Slipper Concierge has been designated by Disney Destinations as an “Authorized Disney Vacation Planner” based on its strong support in selling Disney vacations. The elite EarMarked Platinum Producer level recognizes our agency’s stellar sales performance in Disney Vacation Planning.
Testimonials
“I could not have done this vacation without Nicole Spero’s help/guidance!!! This was my first time at Disney in the “modern era” of technology (I was last there in 1988), and I had no idea what I was doing when trying to plan a vacation for my family. Nicole was extremely accessible and really listed to what we wanted to do for this vacation… based on that information, Nicole’s recommendations were spot on!!! We enjoyed everything that she suggested, it was awesome!!! I liked that she contacted me the first morning, after we arrived, to make sure everything was going okay, her concern was very appreciated. I really can’t say enough good things about Nicole, the pride that she takes in her work translates into a fantastic, stress-free (yes, it’s possible) family vacation for you! I can’t thank Nicole enough and will definitely use her services in the future!!!”
Missy Smith, Chicago, IL
“Gabriela,
Karina M., Argentina
We had an incredible time in Disney World, the hotel, the restaurants you recommended it, your detailed itinerary with all the wonderful tips and your amazing client oriented services. My son never stopped smiling and he enjoyed every second of the trip. I will reccommend your services to everybody I know. THANK YOU VERY MUCH!”
“Sage’s perspective as a mom of young kiddos was invaluable! She had literally walked the many Park miles in my shoes! She knew when we would need breaks, which rides would be hits, which restaurants would be good fits, and all the ins & outs if Disney with young children—what more could you ask for! I appreciated Sage’s empathy for how important the trip was for our family, and I know she was genuinely thrilled for us to make Disney memories. Because she was so invested & excited for our family, I knew I could count on her to plan a “happily ever after” trip. I would (and already have) recommended Sage to any family planning their Disney adventure!”
Emily M., San Antonio, TX
“Gabriela,
Kathy W., Pascagoula, MS
You made our vacation very enjoyable. Thank you very much. I’m giving you 5 stars!!”
“Hi Tammy. Trying to get back to reality after having an amazing time in Disneyland!!! Everything was awesome! Transportation, hotel, parks, food…it was great. Your detailed itineraries were amazing and gave us a game plan each day on where and how to make the most of our time in the parks and in the resort. The reaction and expression on our son’s face every time he saw a character he knew was priceless. . .
We will definitely mention you to our friends, and will for sure reach out for our next Disney adventure down the road. Thanks you so much for your help! Great experience!”
Lee Kramolisch, Omaha, NE
“We absolutely LOVED LOVED LOVED our trip!! We cannot thank you enough for your help and your guidance! You made our trip so smooth and stress free and for our family dynamic that is a miracle! Everything was seamless and it was just the right amount of things to do without wearing us all out and it was so nice to just follow a plan knowing we could stray from it if we needed to or not. You really listened to how we wanted to do a trip there and you hit it out of the park! We had a blast…we could not have made it an enjoyable trip without your plan for us. Thank you!”
April M., College Station, TX
“We had the most magical and amazing experience booking with Sage. She was so helpful and pointed us in the right direction so we got the most out of our time there! Literally the best trip I have had in a long time! She was amazing and was there for us when we needed her. Such a great trip!!
Macy Q., San Antonio, TX
“Erin (Karpenko)~ The [Adventures By Disney] trip was unbelievable. The opposite of traumatic. Euphoric may be close. All of it was wonderful. What I find difficult is expressing all of the experiences to others because we did such a ridiculous number of things! I need more adventures in my everyday life!
My kids had a most wonderful time. You have us for life. I will do as many of these as possible.”
Heidi Bosek, Norfolk, CT
“Nora, I would like to thank you for everything for everything you have done to make our vacation a great one. The restaurants recommendations to our hotel room to the parks everything was simply beautiful. We are trying to plan our next one and telling all our friends and family to go straight to you. From the bottom of our hearts thank you for everything and can’t wait until we plan out next one.”
Umberto Barbera, Mentor, OH
“Well, now that I am over my Disney hangover… it was amazing. The crowds were a bit much but thanks to your early morning tips we were able to get in the biggest and best rides before 10 am. Your expertise allowed me to take full advantage of the Disney Genie system. Also having a designated driver pick us up to and from our resort allowed us to enjoy more of our vacation. You are an absolute asset to our Disney experience!! Thank you.”
Lisa, Greensboro NC
“Ashley is amazing. She planned our entire trip. The planning process was stress free and Ashley was there to answer all my questions (and did so remarkably fast!). I cannot recommend her enough. I am a “type A” personality so for me planning and organization are cruical. Ashely’s itinerary was everything I could have asked for…and more. It was so detailed and mapped out the whole trip! I loved it! After our trip my son, who is 7yo, said to me “wow mom! That was a great trip! You planned it so well” when i told him it was Ashley who did all the work he told me, “well she deserves the biggest gold star!” And I couldn’t agree more!”
Haley S., Harwich, MD.
“Jennifer Kozlow helped us plan our very first Disney World trip with our two young boys, and was amazing. Our older son has an unusual food allergy, and Jennifer was able to help us make the trip seamless and fun, everything from getting us a microwave in our hotel, to notifying all the restaurants of the allergy. She helped us figure out the best time to go for the year, and worked on getting us a hotel that worked for our needs. She planned out every ride at each of the parks to make sure our children got to enjoy all the fun stuff, and not have to wait in long lines. My whole family had so much fun that we have gone back every year since, always using Jennifer to help us plan a new, and amazing Disney trip. We always recommend her to any friends and business clients that are going to Disney, even if they have been there before, whereas Jennifer knows how to make your trip an amazing experience! We will continue to use her services and recommend her to everyone!”
Meg and Rick Rath, Alexandria, VA
“I would HIGHLY recommend using Jacqueline to help with your Disney planning! This was our first Disney trip and we had no clue about anything - I let her take the reins and she did such an awesome job! She took all our interests into consideration and planned the perfect trip for our family. The itinerary she provided was so detailed and all her recommendations were fabulous! The app her company provides was amazing too. If you’re looking to do Disney, she’s your girl!”
Meredith Downs, Biloxi, MS
“Patricia was amazing to with. Absolutely no detail was overlooked. She was super fast to respond to any questions we had throughout the process. Disney can be very complicated, especially for a large multi-generation family trip, which was our reason for using Patricia. She booked all the reservations and even tweaked things mid trip when we decided to change up our itinerary. It was so nice not to have to worry about doing this ourselves. She answered all of our questions and walked us through the process of lightening lanes and virtual queues. We were so grateful for her help!”
Michelle M., Brookfield, WI
“Rosanne and Tom ~ You guys are amazing! Your knowledge of Disney really is truly unbelievable. The way you explained the whole process from the flight, hotels, parks, restaurants, and fun activities to do is outstanding. Our trip would of never went as smooth without your professional guidance. Everything you explained to us either via email or phone call was exactly how you described it as if you were there with us. Thank you so much for everything and making our 1st trip to Disney together truly something spectacular!”
Mike and Kimberly Passaro, Staten Island, NY
“Staci did an outstanding job planning our trip. Having never been to Disney World (at least not since I was 3), I was very overwhelmed reading about all the different parks and hotels. After researching, I settled on Glass Slipper Concierge and, specifically Staci, and I am sure glad I did! The rest of the planning process was a breeze with Staci’s guidance. The itinerary that she put together for our family was absolutely perfect—you could tell that she actually listened and paid attention to what was important to us. I really appreciated Glass Slipper’s proprietary app complete with a very detailed itinerary that I referenced what seemed like 50 times per day. Staci’s planning took all of the worry and guess work out of the trip, and my wife and I were able to sit back, follow the itinerary and enjoy the trip knowing that Staci had everything planned and covered and we were going to have a great time. I can’t thank you enough Staci! Great job!”
Clark Pulliam, Dallas, TX
“Staci,
Sharon Clark, Daleville, VA
That was the most WONDERFUL vacation we have ever had!!!! Everything went so smooth with NO issues whatsoever. We had such a wonderful experience I am sharing your name with everyone. I wouldn’t want anyone other than you planning out next Disney trip!!!!! Thank you for listening to our requests and making such wonderful suggestions…......this was truly the most MAGICAL vacation!!!”
“From the first day I spoke with Staci through the days before our vacation, she was a complete rock star. Not only did she do everything I expected, but she went above and beyond from the planning stages all the way through to the execution. Throughout the planning stage, she made it a priority to understand my family and our goals for this particular vacation (who we are, what we most wanted to gain from our vacation, what would we be most disappointed to miss, etc.). Her execution was perfect, down to the last detail. She’s easy to talk to, compassionate, knowledgeable, detail-oriented, and maybe best of all: is excited to help her clients create memories they’ll cherish forever. Thank you for everything, Staci! Can’t wait to plan our next vacation with you!”
Tracy Ritts, Lodi, CA
“I first contacted Glass Slipper Concierge about 16 months ago. I sent in an internet inquiry, and was very pleasantly surprised to have been contacted by a local representative. Dennis walked us through several different options, and booked us a great trip. Unfortunately, due to an medical situation with one of our children, we had to cancel our trip. Dennis had our deposit refunded in less than a day, and was extremely empathic to our situation. He and I started to book a trip for this past November, but again we were unable to follow through. When we contacted him for the third time, I expected a little hesitancy on his part. He was as helpful and gracious as ever. His patience and kindness, are a testament to the man he is.
Drew and Amber Droegemeier, Wichita, KS
When we were actually going to get to go on the trip, his service was even more incredible. He and Amber spent hours on the phone planning every detail of our visit. He even gave us an hour by hour itinerary for every day we were in the parks. Any questions we had, we immediately answered via email (even late at night on and weekends). In a time where good service is rare and great service is a thing of the past, Dennis shows that when someone truly enjoys their job a customer’s wildest expectations can be exceeded.”
Nicole (Spero), I just wanted to thank you for the incredible vacation that you planned for us. Everything was perfect, the timing for all the events was right on and we had the best time ever! Thanks so much for taking the time to listen and “know” me…everything was just as I had wanted for the family.
It’s so rare to experience this level of service and I can’t thank you enough. You’re the best! Thanks again for everything!”
Chris LaMendola, Carrolton, TX
“Lauren was so wonderful to work with from start to finish. Our trip was amazing- from the transportation arrangements, to the hotel, the restaurants, and all the little things in between. We had a magical trip and made some amazing family memories.”
Kelly Leddy, San Antonio, TX
“I seriously love how each day is planned out taking everyone’s possible needs into account. This is so great! I’m the person who likes to plan everything out and figured I’d take a break from doing that this year. I couldn’t be happier that we found you for our trip!”
Nicole Heffernan, Savannah, GA
“Michelle has been a wonderful help for all of our Disney trips in the years. She has dialed into our needs and made our trips as leisurely as possible. Disney World has evolved into a complicated endeavor that requires travelers to be super involved to have a fun and rewarding trip. Michelle handles all of those duties with aplomb, going above and beyond to ensure that our family is spending our time enjoying our time in the parks and not stressing about schedules. I never want to plan a trip without Michelle helping guide the way again!”
Brison Harvey, Salvisa, KY
“Ashleigh went above and beyond for us! She answered every question and helped us through every step. I couldn’t have asked for a better experience.”
Alyssa Tolbert, Citronelle, AL
“Sage worked tirelessly (literally booking reservations late at night and early in the morning) to make our Disney vacation memorable. She secured great dining reservations and even a VIP day for us despite our vacation being booked only a month out. She was responsive, organized, and her tips helped us navigate a new Disney from the one we visited as kids. I highly recommend working with Sage for all of your Disney travel. We are already recommending her to family and friends! Thank you, Sage!”
Morgan S., Niceville, FL
“We have had the pleasure of having Staci arrange multiple outstanding vacations for our family over the last several years, including multiple Disney vacations, Disney Cruise to Norway for our extended family, large family reunion trips, and most recently our cruise to Alaska. While we are very experienced travelers and comfortable making our own arrangements, we love use Staci to help arrange these vacations due to incredible service, attention to detail, and always spot on recommendations. She really gets to know what is important to our family and helps us achieve those goals yet at the best value to keep cost down. Just perfect every time!!!”
Thom Dahle, Clear Lake, MN
“Amanda is extremely knowledgable on all things Disney. She was quick to respond to my initial inquiry and a pleasure to work with throughout the whole process. She brought that added pixie dust that made our trips magical. Looking forward to planning another trip with Amanda’s help real soon.”
Tricia Callahan, Marietta, GA
“Ashley was absolutely fantastic, from answering my thousand and one questions (often late at night or at other random times) to constantly checking for better room options and dining/experience reservations throughout our stay (she was able to get us in to several restaurants we were hoping for as well as an amazing room at the Polynesian)! She even spent an hour and a half on a Zoom call to walk me through the itinerary and provide lots of helpful information and tips. Where I wasn’t sure I wanted to use a travel advisor initially, I now wouldn’t dare and try to plan a trip without Ashley in the future - she did all of the heavy lifting so that I could do the most important thing on our trip, which was enjoy it!”
Tyler Beas, Dallas, TX
“Hi Erin (Karpenko). We had an AMAZING time in Disney and much due to your incredible help and planning. Having our first nights dinner at Cinderella royal table was incredibly special so thank you for that recommendation. Actually all of the dinners were great calls and so fortunate you brought them to my attention and planned them for us. My kids LOVED Chef Mickeys and seeing all the characters. Not much we would have done differently, we got to experience all the parks, had great character dinners and our room with a few of the fireworks was perfect!!!
Thank you again and we will definitely keep in touch for our next visit–and good to know that you do other trips.”
Kelley Gilligan, New Canaan, CT
“Nicole Spero is THE BEST! We were first-timers to Disneyworld and pretty overwhelmed by it all. Nicole took the time to break it all down for us and planned the absolute perfect trip for my family. Everything was considered—my kids’ ages, what kind of rides they’d like, when bedtime usually was…which made for the perfect custom-tailored vacation for us. She was even available via text for questions during our trip! She’s prompt, friendly, and so knowledgable about all Disney properties. Can’t wait to work with her again!”
Trisha London, Edina, MN
“We had Ashley Behncke as our travel agent for our trip to Disneyworld. From start to finish, Ashley exceeded my expectations. She took all the stress out of booking our vacation. She listened to our needs and crafted an itinerary that worked perfect for our family. She was incredibly knowledgeable and shared tips and tricks that can’t be found by searching the internet. We had an unforgettable family vacation and I have no doubt it is to all the work that Ashley did for our family. She will be our go-to agent for all our future Disney trips. I have already recommended her to all of our family and friends and will continue to do so. I am beyond thankful that we found Ashley.”
Jessica Bodas, Sugar Land, TX
“Leah was a breeze to work with and quick to respond to any questions or issues we had. She planned our trip in short notice; we were impressed with the itinerary she was able to come up with,Yes considering the time restraint. She was able to cater to our family’s diverse needs - younger children, adventurous adults, and physically challenged grandparents. Thanks Leah! We look forward to booking our next adventure with you!”
Angie Kremkau, Missoula, MT
“Shannon was recommended to me by a friend and I feel like I need to send my friend a thank you note because we had one of the best vacations of our lives simply because Shannon made it all so easy and fun. From working with our budget and timeline to helping us decide an itinerary and making excellent notes and suggestions she showed that she really understood what we wanted in our trip. She was always there to answer questions and we will use her again and again!”
Vicky Mason,, Manassas, VA
“My family, my brother’s family, and my parents (eleven total!) this past Saturday completed a 7 night cruise aboard the Disney Fantasy. I would like to give a small amount of feedback concerning our experience with Glass Slipper, and specifically Ms. Nicole Spero.
Nicole has been FANTASTIC! She walked us through every step of the process from Palo reservations, Port Adventures, Orlando Hyatt reservations, and many more. My wife probably asked her over a hundred questions! She answered each one patiently and clearly, and gave us many helpful tips along the way. All of our forms and paperwork were ready to go. The reservation process was simple.
We had a great cruise. Nicole called a few days before to check in and make sure all was in order. She called again yesterday to make sure everything went well. From leaving our doorstep to returning home, every part of the trip went as smoothly as I could have expected. I asked my wife and my mother if they had any specific feedback for Nicole, and they both said “just tell her everything went GREAT”.
In the past, my wife and I have planned Disney World trips on our own by buying one of the “unofficial” guides. However, for our next trip (maybe next year?), we will definitely use Nicole. I will refer Nicole to everyone I possibly can if I even think I hear the word “Disney.”
We have made memories that will last a lifetime!”
Derrick Dunn, Derrick Dunn
“Meredith put together the best Disney trip for our family. With nine of us traveling, she created the perfect itinerary, making everyone from the kids to the grandparents happy! From accommodations to dinner reservations, every detail was thoroughly planned out. She even added tips for our days in the parks, making our experience even better. From the very beginning of the planning process to the end, Meredith was excellent. She was even available throughout our trip to answer any questions we had along the way. Everything was taken care of and so well thought out, she completely took all of the stress out of our trip. Meredith is definitely a Disney expert and we can’t wait to work with her again for all of our future trips!”
Kaitlyn Adams, Augusta, GA
“Leah was phenomenal in planning exactly what we wanted to do. We had a luxurious trip with very little waiting for anything, very smooth logistics, and all the bells and whistles we wanted. I cannot wait to work with Leah again in the future.”
Carolyn Dowd, St. Louis, MO
My wife and I just took our three kids to Disney and had an incredible experience. We cannot recommend Laura Scott enough. She took all of the anxiety out of the trip. All of our input was thoughtfully incorporated into an itinerary that perfectly suited our family’s profile. In a short amount of time at the park, we felt like we were always in the right place, able to enjoy unique Disney experiences as if we had been going for years. She was on call 24/7 to answer questions and make last-minute changes as necessary. Surprisingly, my wife and I agreed it may be our favorite ever family vacation.”
Houston Simmons, Fort Worth, TX
“Cathi,
Cathy Sloan, Temple, PA
I really have to thank you for the planning of the trip. I could not have done this and made it special on my own. There appeared to be so much that I was unaware that was available since the last time we were there . . . I was just so thrilled with how well arranged everything was that you will come recommended anytime someone mentions Disney.”
“Shannon Hogue’s advice and guidance was instrumental in making THIS trip truly magical! We were able to accomplish so much, in such a short amount of time compared to numerous other trips we’ve made to the same Disney facilities.
Shannon was VERY well organized, which made our experience so much more enjoyable. Instead of spending our precious vacation time checking times or reading maps, we simply followed the itinerary she made for us. Our days were meticulously planned at each park along with our dining reservations. We could tell by the attention to detail and efficiency of time management that a lot of time, effort and thought went into making this trip special for our daughter’s birthday.
Shannon is a delight to work with- she’s a very professional travel agent. Talking with her is EASY, she never makes you feel like she’s doing a job- and her first-hand knowledge of and affinity for the Disney parks makes her the PERFECT person to plan your trip, as she’s an avid and experienced Disney fan, who knows from experience how to maximize your experience while minimizing cost.”
Anel Gavin, Sleepy Hallow, IL
“Vacation is supposed to be fun and relaxing and with the help of Glass Slipper Concierge and our representative, April Tan, that is exactly what this vacation was! She took care of every singe detail from recommendations, reservations, and transportation to and from the airport. Our representative, April, answered all of our questions promptly, even when we were on vacation! One evening, we needed to change our dinner reservation so I messaged her and she promptly took care of the cancellation and booking us a new reservation. The service was fantastic and made our trip super relaxing!”
Katie Mongelli, Great Falls, VA
“Dennis,
Ed Mitchell, Dallas, TX
We all had a great (and magical) time at Disneyland! The Disneyland Hotel met our expectations, and having adjoining rooms made it easy for the grandchildren to visit back and forth. Although both parks (Disneyland and Disney California Adventure) were crowded for the Thanksgiving holiday, we were able to accomplish all of our objectives without excessive wait times…Thank you for all your assistance with the planning process. Your suggestions were helpful and the detailed itinerary was invaluable in helping us “navigate” the day-by-day activities. I’m not sure we could have done it all without your assistance.
“I would never plan another family trip again without the assistance of wonderful Staci! She was a pleasure to work with and I can’t wait to work with her again!”
Genny Quarfoot, Carlsbad, CA
“Let me just say booking our Disney trip with Michelle Schaeffer was a great decision. Michelle has far exceeded our expectations and we haven’t even left for our trip yet. From the moment we booked Michelle has been in constant contact with us to fill help fill our itineraries. Restaurant request not available? Michelle has continued to check for cancelations and has provided many alternate choices within the parks on the days she schedules. I can’t imagine trying to do all of this on my own with our busy schedules. Looking forward to just heading out and enjoying our vacation. The hard work has already been done! Thanks again Michelle. This won’t be the last time we use this invaluable service. I’d give it 10 stars if I could!!”
James Patterson, Cheektowaga, NY
“Nora, We can’t thank you enough for making our Disney trip so magical! You are so organized and knowledgable! Your tips were very helpful and allowed for the whole experience to go very smoothly. We have been dreaming of taking the kids to Disney for a long time (as you know) and I am so pleased we waited and were able to work with you.”
Annalisa DiVito, Highland Park, IL
“Carrie,
Michelle Jurika, Piedmont, CA
We had a blast! Three days at Disneyland was perfect & we got fabulous Jeff from San Jose as our VIP Tour Guide who shaved 8 hours of line time off 14 rides in 1 day - a bonanza. He loved us & your itinerary was perfect in every way. My son & daughter in law are so grateful for this treat -” you hit the ball out of the park on this one Mom” said my son as we hugged goodbye. So if you ever need a recommendation, I’m your gal”
Jennifer,
Nathan Imperiale, Washington, DC
“Thank you very much for planning such an amazing trip! We had a fantastic time both at the resort and the parks.The Four Seasons may be even more magical than the Magic Kingdom. Everything from our suite to the water park was wonderful. In fact, we modified our plans for Thursday, Friday, and Saturday to enjoy a few hours at the pool each day. . . .
Overall, your planning and advice were invaluable. I love planning trips to a high level of detail and often don’t use travel agents. However, this trip would have been half as fun and far more stressful had you not done the planning. We enjoyed every moment of the trip and can’t wait to go back. It was truly a luxury experience and one that we will never forget!”
“The VIP Tour was a real game changer for our family. We spent both days together enjoying ourselves. There was zero stress! I had no idea how much time and energy is used just figuring out where to go next and where the closest bathroom is located. And I think that’s worse when there are such huge holiday crowds. We will definitely use the VIP Tour again and are even thinking of how we could bring family or friends. Thank you, also, for arranging all of the driving for us. That took another layer of stress away from my husband.
JJ Frederickson, Burlington, WI
Erin, you truly helped our family have the Disney trip of a lifetime. You took care of everything and used your knowledge and expertise to make it absolutely magical. We will never go back to planning our own Disney vacations again. We can’t thank you enough!”
“Sending a HUGE thank you to Nicole Sutton for planning such an amazing trip to Disney for us! I can’t even imagine the amount of time and energy that went into it, and all we had to do was book the flight! I felt like we had the inside track to some secret club all week long!”
Mandy Dishon, Catonsville, MD
“I wanted to take a moment and extend a thank you for the exceptional service that Nicole Spero offered to me and my family for a recent Disney Vacation. Her service from the first introductory phone call to the last phone call was exceptional. Nicole’s service was without any doubt the best complete service I have ever experienced. Nicole essentially offered Concierge Services on any issue, at any time, with a friendly welcome and immediate action. The treatment my wife and I experienced from Nicole was Gold Standard- services expected for a traveling dignitary not a vacationing family- Hats off to Nicole-.”
Steve Goerlich, Cream Ridge, NJ
“Thanks (Michelle Schaeffer) for planning us a wonderful vacation!!! . . . Your guidance and planning resulted in a unforgettable vacation that all we needed to do was show up and enjoy ourselves!! We loved every minute. We would recommend you to anyone who wants to go to Disney. The itineraries were very useful, I took it with me each day. It was full of good tips. We want to go back and will be contacting you when we do. Thanks for all your help!!!”
Susan Ford, Tonawanda, NY
“Michelle Grasso was the best travel agent we’ve worked with. She made sure everything was meticulously planned and coordinated to ensure we had a seamless experience and could focus on enjoying the vacation and family time. She did everything from hotel reservations to getting up practically in the middle of the night to ensure we could get dining and tour reservations when availability to schedule opened. She also built us a trip planner with a detailed itinerary, receipts (in case anything went wrong with a reservation) and tips on what to do in the Disney parks and the best time to do everything. She was simply amazing.”
Jen Franco, Spring, TX
“Glass Slipper, Melinda Herbert has planned four disney vacations for us. Each trip has been a relaxing experience due to all of the work she does for us ahead of time. I would encourage anyone who is considering Disney to go with Glass Slipper. They make everything magical!”
Heather McDuffie, Austin, TX
Thank you for your time and energy in helping design a wonderful vacation at Disney World. I was hoping for a lifetime memory for each of the three generations that went on the trip and know that my hope was met beyond expectations. All 9 of us had a great time and very much enjoyed the entire experience. From us, the grandparents, to the siblings - down to the grandkids, we keep telling each other what a great experience it actually was.”
Bretz Family, South Euclid, OH
“Carrie~ I can’t crash into my jet lag bed tonight before telling you that the 6 of us loved Adventures by Disney way beyond what we had hoped for! The 2 guides/ itinerary/ towns/ country/ cities with a mixture of fun and culture and bonding with 23 others was just a magical mix . Thank you for having everything so in order that we had 3 comfortable rooms / the hotels were great / the Europeans warm and welcoming and the ice cave and salt mines everyone’s favorite activities. Just stupendous.”
Michelle Jurika, Piedmont, CA
“This is the only way to visit Disney. Disney vacations can be totally overwhelming, both during the planning stages and while there. If you try to ‘wing it,’ you run a great risk of leaving feeling that you’ve spent a ton of money just to run yourself ragged fighting crowds, suffering in the heat, and not doing everything you wanted to do. Instead, with our Disney concierge, Dani Garcia, we never felt rushed, or like we were spending all of our time in line. We left feeling that, while there’s still so much more to see and do, we hit everything we really wanted. We’ve been to Disney three times and this was by far the best trip. We won’t go again without using this service.”
Shea Culpepper, Sugar Land, TX
“What can I say about Nicole that hasn’t already been said. She knows what she is doing. Our group of nine just completed a vacation of a lifetime and it was all because of Nicole’s expertise. If you are planning a Disney trip, do yourselves a favor and work through Nicole. She is first class all the way.
Nicole, thank you so much from myself and my family. We have already started talking about our next trip and you will be the first person I call when our decision to go is made.”
Daniel Kittoe, Anchorage, AK
“Sage did a great job of listening to my family’s needs and constantly adjusting for our own personalized experience! Could not have had such a magical time without her!”
Analise P., San Antonio, TX
“Melinda is the BEST!!! Second time using her and will use her again. She is the best at her job and made this vacation easy, stress free, and magical!!”
Debbie Taylor, San Angelo, TX
“Dani is amazing. Our Disney trip was phenomenal and non-stressful! Personalized and perfect! She would check in to see how we were doing and loved the pics we sent her. Planning a trip to Disney now can be overwhelming compared to when we were kids and she allowed us to enjoy the whole experience. She also helped us plan a surprise stay at Aulani for our kiddo and it was wonderful too! She makes every client feel special and not just another number.”
Erin Scarlett, Fort Collins, CO
“Nora ~ We had a wonderful time and they spoiled me silly and we got to do so much stuff. I LOVED the Animal Kingdom resort and it was just a dream trip. Thank you for helping us all out. It wouldn’t have been so wonderful without your help.”
Jessie Darmanin, Oldsmar, FL
“Our trip was truly magical and something we won’t soon forget. When someone asked what our favorite thing was, it was hard for any of us to pick just one thing-that is the mark of a fantastic vacation. I have been singing Kelly Bryan’s praises to everyone we have spoken to about how we did everything we did. This was a rescheduled trip due to COVID and there is absolutely NO WAY we could have had this trip without Kelly…and will use her services going forward. From the reservations and the questions beforehand to the VERY detailed itinerary during our trip-everything was perfect.”
Jeananne Chadsey, North Canton, OH
“We just returned from our magical Disney World Vacation. This trip would not have been as perfect if not for the amazing Trish Mitchell. From the first contact over a year ago, every email, every question she answered, every suggestion she made, was what really made our trip. I knew kind of what I wanted, she helped fill in the pieces, make sure we hit the right spots for our young kids in Disney World…Trish went above and beyond to make sure we had the most amazing vacation ever. She was even available to us during our vacation, helping me make a few changes along the way, even though she was on vacation herself! I know when we are ready to start planning our next Disney Vacation, Trish, and Glass Sliper Concierge will be our first stop!”
Genny Colby, Henderson, CO
“We had the best vacation ever! Thank you so much for helping us plan out our Disney World vacation, and giving our kids priceless memories to last a lifetime. Dennis helped us plan each day prior to the trip, and he also helped us navigate through decisions that popped up during our trip by text. His experience with Disney World gave us insight to help us have the most exciting trip ever!”
Lisa Williams, Manor, TX.
“Dani ~ We had the best time ever! By far our most memorable family vacation! Everything was perfect. We are already trying to decide when we can go back! Thank you for all of your help. I couldn’t have done it without you! And we will for sure contact you for any other trips! And you will be highly recommended!”
Paige C., Levelland, Texas
“Staci was fantastic to work with. Starting with her introductory “interview” to understand the goals and themes of our trip, all the way through to the custom itinerary she sent to us before leaving for Florida, Staci planned a customized trip that we could not have been happier with. She is highly skilled at navigating the nuances of “Disney planning” - from obtaining hard-to-get reservations to knowing the latest and greatest attractions to see and experience. I would highly recommend Staci to anyone planning a Disney trip in the future - she will take the time and care to ensure a great outcome for everyone involved - kids and parents alike!”
Stephen McArdle, Larchmont, NY
“Katie ~ We are having THE best time in Disney!!!! EVERYTHING is perfect!!!! Kids happy, hubby very impressed!!! Thank you so much for making this trip so easy & flawless!
Lisa Tickle, Bristol TN
Thank you, thank you, thank you again!!! A VERY memorable event!”
“Thank you so very much for everything you did to put together an incredible trip for us. To say it exceeded my expectations is an understatement; it was better than I dared to hope. A lot of core memories were made over the week, and not just for the girls. I don’t think I would trade that time with my kids for anything.”
Stephanie S., Haymarket, VA
“My family’s journey to Disney started 3+ years ago and you have been there with us every step along the way. When we decided that our youngest son wasn’t quite ready, you were understanding. When Covid-19 hit, you fielded all of our what-ifs and made us feel comfortable with delaying the trip yet again.
The week we decided to travel is the same week that Hurricane Ian decided to visit Orlando as well. As we were panicking about what we were going to do, bracing for the hurricane and its impact on the parks, I reached out to you. Even while preparing for the storm yourself, you managed to make the stress of everything melt away. The hurricane came and went without making us feel like our vacation was ruined. We had the absolute best two days of our vacation after the hurricane thanks to your ability to find solutions to all of our questions.
I cannot thank you enough for carrying us every step along the way, from the infancy of planning to the moment we arrived home. You were able to take this overwhelming idea of a Disney vacation and make it into a stress free, wonderful vacation that our family will never forget!”
Tim Hucke, Louisville, KY
“We have worked with several travel agents and Michelle was the best, hands down. She took the time to understand our needs and customize a trip that was perfect for our family. More importantly, she was responsive and flexible, which is essential when planning for a big family vacation. We will definitely be contacting her for our next trip!”
Lee Ghowanlu, Duncan, GA
“As a chronic “plan it myself” type of person I can’t begin to explain how wonderful it was for Ally to do all of that for me…and better! From dining reservations to all the great reminders and tips she has allowed me and my family the time to just enjoy ourselves with no worries even amidst the temporary changes. Ally is professional, kind and very attentive to all of our needs. After 25 years of planning and stressing every vacation I never have to again. Thank you so much Ally for everything!”
Kim Guynn, Panama City, FL
“Dani - Thank you for making Jake’s first trip to Disney SOOOO memorable!!! I am learning that all things Disney are not easy to navigate - and having you as a resource is beyond. Our trip from start to finish was flawless because of you. And, getting back to me immediately at each and every turn was so very appreciated!!!!!! You are a true gem!!!”
Jenny Drucker, Washington, DC
“When we started planning a trip to Disney World, it didn’t take us long to realize that we were in way over our head! We were so lucky to connect with Carrie Bradley. She was incredible to work with; had first hand experience; immediately responded to any request, etc. At times I felt that I would drive her crazy but no request was too small. She arranged everything to perfection and to our liking which made our planning painless. She had great suggestions, wasn’t pushy and no stone was left unturned. She was a joy to work with and I will definitely use her for future trips. In the future we hope to do a Disney cruise!”
Charles and Vickie Atwater, Durham, NC
“Laura Bishop was a wonderful asset to our family vacation. We took our children and grandchildren on a Disney cruise last year. There were 14 of us. On of us had to leave the ship early to get back home. Laura took care of all those arrangements for us. She truly was there 24/7 for us. As a first time cruiser, I had many, many questions. She answered everything and more with such patients. I certainly will be calling on Laura again for our next Disney trip!”
The Clark Family, Billerica, MA
“Working with Leah was effortless and stress free. She was able to get our requests and surprise us with a few extras.”
Ellison, Jason, Ethan, and Caroline Croft, Gainsville, GA
“If you are planning a trip to Walt Disney World, as we did, DO NOT HESITATE for one moment to use this amazing Concierge service. My agent, Erin Karpenko, was just a jewel from start to finish. I could not have planned this trip by myself. My husband and I took our two adult children with their spouses and our five grandchildren. The trip was a once in a lifetime experience that we will never forget. Thank you Erin and thank you Glass Slipper Concierge! And thank you WDW for a Magical Experience.
Jo Anne Harrington, Seagraves, TX
“Sage worked tirelessly (literally booking reservations late at night and early in the morning) to make our Disney vacation memorable. She secured great dining reservations and even a VIP day for us despite our vacation being booked only a month out. She was responsive, organized, and her tips helped us navigate a new Disney from the one we visited as kids. I highly recommend working with Sage for all of your Disney travel. We are already recommending her to family and friends! Thank you, Sage!”
Lauren D., San Antonio, TX
“Tammy was very easy to work with, made the whole Disney experience for my family of 12, easy and with as little stress as possible. Shopped for the best deals for my family so we could have a very memorable vacation of a lifetime.”
Kani Darden, Utopia, TX
“Rose was an absolute pleasure to work with. She took the time and patience to make our first family trip to Disney a week we will always remember. I felt she truly cared that we had a nice vacation, as if she was planning her own. I highly recommend Rose as well as Glass Slipper for any trip planning.”
Melissa Blevins, Novelty, OH
“Jennifer Kozlow,
Sam Bahreini, Germantown, MD
This was a perfectly planned vacation, experience, and I couldn’t have imagined trying to do this on my own. You exceeded all expectations, and my kids had the time of their lives. I expect a Disney cruise in our future, and if you want to plan all of our vacations, feel free. Thank you.”
“Nicole Spero was absolutely amazing and helped plan the greatest honeymoon tailored just for us! She helped take the stress of planning a honeymoon off me and took care of everything! I’m so glad we used her!”
Nicolette Tate, Nederland, TX
“We had an absolutely amazing trip. As I discussed with Tom when booking the trip, our daughter is blind and she loves Minnie and always has. Minnie made that experience so special for her and when we went to see Mickey, Minnie actually paused her meet and came to find us again so that our daughter was able to take a picture with both of them (cast members told me this never happens). The accessibility for Kennedy and how special and accommodating everyone was is unforgettable. This may have been our first trip but definitely not our last. We are fans for life and I can’t thank you enough for all of your help.”
Kristen Garrison, Maple Shade, NJ
“Dear Nora…..Thank you so much for planning such a wonderful trip to Disney for us. All of your hard work made our days at the parks so easy to navigate. We will treasure the memories we made for years to come.”
Linda Mannino, Huntington, NY
“With only 60 days notice, Kelly Bryan planned the perfect Disney vacation for my daughter and I. I simply told her we wanted “three magical princess-filled days” and she DELIVERED! I honestly never thought a Disney vacation could be relaxing, but she literally thought of everything. Every last detail was planned, and I was able to stay in the moment and enjoy time with my daughter. That in itself is priceless. Her communication was flawless and she even assisted with changing reservations while we were at the parks. She provided so many tips and tricks and I felt we were able to experience so much Disney magic as a result. You can tell Kelly loves her job because her enthusiasm for all things Disney was contagious!”
Laura Beirne, Avon Lake, OH
“We just had the most incredible wonderful amazing family trip and it was completely due to Sage and how professional and on top of everything that she was. She made our trip effortless and we got to see and go to all the best rides, restaurants, and events. I can not say enough good things about Sage and if she wasn’t so happy working for yall and Disney I would ask her to come and work for me. Thank you all for such an amazing and memorable trip!”
WB Cavender, San Antonio, TX
“Sage is an amazing Disney planner! She handled everything for us, which was so helpful! She got us amazing dinner reservations at restaurants I would have never known about. She was always available for questions and tips. Even when things didn’t go according to plan (i.e RAIN!) Sage was right there with other options and new dining reservations. She absolutely goes above and beyond and I feel so grateful she helped plan our vacation. It would not have been as magical without her.”
Callie J., Houston, TX
“Dana Nethery has helped us plan our upcoming Disney trip for a large group of both kids and adults. This booking hasn’t been the easiest as some members are Canadian, kids of all ages etc. but Dana has handled everything we could have possibly needed or wanted and more. Dana is a true professional, kind and courteous and so very resourceful and helpful in every way! Dana always responds quickly and has an answer for any question or concern I have had. Dana is just awesome! I will be promoting this wonderful service to others who are planning a Disney trip and I truly am so grateful for all of her hard work and excellence!!!”
Lisa Hoelke, Grosse Ile, MI
“Ally is wonderful!! With new shows and systems in place, it was so helpful having Ally’s expertise and recommendations. Not only did she provide a full itinerary with some tips & tricks before we left, she checked in with us daily letting us know about opportunities for dining reservations that popped up and helping us make changes on the fly. It was like having a personal assistant every step of the way! I will never book another trip to Disney or Universal without her!”
Stephanie Baker, Troy, AL
“Amanda is amazing to work with! This is our second Adventures by Disney trip that she has planned for us! We are planning our third now and also plan to have her help us with a ski trip in December. I recommend her 1000%!”
Adrianne Glezen, Charlotte, NC
“Thank you for helping us plan our Disneyland vacation. Everything was wonderful. All your recommendations were so helpful and the meal with the princesses was so special for our kids. Thank you very much Gabriela for your excellent services. Next time we are going to Walt Disney World and we will be contacting you to help us plan our trip again.”
Karen Sabido, Mexico
“Shannon Heffern, this wonderful woman helped me plan the amazing honeymoon that Anthony and I went on. I will recommend her services to everyone until the day I die.”
Renee Cornuet, Fredericksburg, VA
“Our first trip to Disney World was the best time ever because we allowed it to be planned through Glass Slipper. I did not worry about a thing; meals, hotel, rides, and information was all taken care of by Dani. She made what could have been a stress filled week the most magical week of our lives. The entire family had a blast because I enjoyed the entire process of the trip from planning to going. Glass Slipper allowed mom to be happy!! Which made everybody happy!!”
Amber McMillan, Fort Worth, TX
“Leah has been a pleasure to work with and we have been absolutely blown away by her work organising two dream Disney trips for us this year to both LA & Florida. Leah went above and beyond to secure us the best bookings for our hotel, park days and importantly for us many amazing dining reservations! Leah was on hand all through our trips and helped shuffle plans when we changed our minds and rebooked a bunch of things to make our stay even more magical. I still can’t believe the quality of service we have received and that it has been free! Seems unbelievable!”
Melanie Yencken, Palo Alto, CA
“Absolutely amazing! Always answered my calls or texts. Made great recommendations and made sure everything was planned and perfect for our trip! Leah was able to make reservations that were popular and hard to get to ensure that our Disneyland trip was memorable! So happy with her services!”
Tatiana and Clifford Stull, Miami, FL
“I just wanted to share my appreciation for Brittany Sexton. We just returned from a week long trip to Disney World, of which Brittany helped us plan and execute. She did such a phenomenal job from start to finish and is someone I will highly recommend to all of my friends and family members. She answered all my questions promptly, provided top-notch customer service and assisted with the overall success and enjoyment of our vacation. I am so thankful we used her to help us plan; she is truly amazing and an asset to your company. We look forward to working with her in the future.”
Julie Backer, Saint Louis, MO
“Our experience with Nicole and Glass Slipper Concierge was ‘out of this world’, an adventure of a lifetime! Every detail was taken care of, so all we had to do was follow the plan for the day for Disney World and Universal Studios, easy peasy! I suggest anyone wanting to take a Disney/Universal trip like we did (our Big Kid trip) call Nicole!!”
Christy Abrams, Conroe, TX
“Michelle made this trip as seamless and effortless as possible. She planned the trip down to the smallest details and her agendas were easy to follow, well thought out with just the right combination of structure and flexibility. She truly is a Disney expert. Highly recommend working with Michelle and would absolutely use her services again!”
April Silva, Lloyd Harbor, NY
“Lauren planned an amazing trip. It was absolutely perfect down to all the details. I will definitely use her in the future. Thank you for making our first Disney experience so magical!!”
Christi Gibson, Corpus Christi, TX
“We had a fantastic time at Disney and everything was made easier by Ashley and Glass Slipper Concierge! The peace of mind of knowing that our trip to Disney was perfectly planned was a real lifesaver, especially while traveling with a toddler during a pandemic! Couldn’t be happier with our trip!”
Sergio B., Chicago, IL
“We are a second generation Disney family, and even with all of our experiences going to the parks, Nicole Sutton’s assistance has been invaluable. She has assisted us in planning a number of trips for our large extended family. She was able to suggest new experiences to enhance our tips and she is incredibly responsive and helpful when we needed to make last minute changes. We will absolutely turn to Nicole again to plan our next trip.”
Stacy Silverstone, Marietta, GA
“Best trip ever! Lauren Savage was the absolute best in helping us plan the most fantastic vacation we have ever been on. I won’t book another trip without Lauren’s help / she makes a trip go from great to extraordinary”
Carlisle Swann, San Antonio, TX