Blog

Feb 12 What’s Your Disney Concierge Personality?

Author: Cara Goldsbury | Comments: 1 | Categories: Walt Disney World

I’ve come to the conclusion that there’s actually a Disney concierge personality. I just happened upon this phenomena on my last Disney research trip when, in my usual fashion, I moved every two nights between resorts. I’ve stayed many times over at all the Deluxe Resorts, just about always in concierge. But this go-round I just happened to move immediately between the Grand Floridian and the Polynesian, following that with a move between the Yacht and the Beach Club. And it struck me like never before how very different guest personalities are in each resort, particularly when it comes to concierge.

Disney’s Grand Floridian Resort Concierge Lounge

The Grand Floridian’s concierge lounge offers up a quiet and sedate atmosphere. As music from the lobby floats upward to the Royal Palm Club, small plates of delicacies are nibbled at in mannerly fashion. Well-behaved children patiently snack on crustless sandwiches while parents sip their pre-dinner wine and champagne. But next-door at the Polynesian parents are chasing down their children, guests pile their plates with hearty food, and there’s a party-down vibe in the air. And the Polynesian’s inevitable concierge campers who take over a table and never seem to leave are usually in residence, particularly on Asian chicken wing night when the beer flows.

Disney’s Polynesian Resort Concierge Lounge

Same with the Yacht and Beach Club. At the Yacht Club peace prevails both in the lobby and in concierge. There seems to be less children (perhaps because it’s a popular conventioneer choice) and uber-polite guests make quiet trips between the buffet and a handful of tables located both inside and out on the lounge’s small balcony. And believe it or not, the Yacht Club’s concierge staff actually stand up when you pass their desks (something that amazes me each and every time!). Over at the Beach Club you’ll find a wilder setting, that is if you can actually find the elevator after maneuvering your way around the hoards of people in the resort’s lobby waiting to feast at the popular Cape May buffet. Here concierge guests seem more animated, and children are always underfoot in the tiny lounge. It’s almost as if you’ve moved to a different area of the country instead of right next-door.

Disney’s Yacht Club Concierge Lounge

So when you’re torn between which Disney resort is best for you and your family consider your concierge personality. It could make a big difference in your overall vacation enjoyment.

Back to Blog