Our job is not done until our clients return from their vacations with smiles on their faces and unforgettable memories in their hearts. Our goal is total satisfaction. Take a look at what some of our satisfied clients have to say. The only thing that we love more than your praise is your repeat business and referrals!
“I am a 62 year old grandmother who was put in charge of the trip. My late night online panic brought me to The Glass Slipper Concierge, and ultimately to Mickie Kloskowski. She was like a soothing tonic who walked me through each step of the trip. It was the best family trip we have ever taken.”
Gayle Felchlin, Athens, GA yes
“Happy New Year, Staci!
We’ve just returned from an unforgettable vacation at Disney, and we are so thankful for your guidance and assistance in arranging every small detail that made the trip extra ‘magical’ for our family and the grandparents.
The Grand Floridian was beautiful, with Christmas decorations everywhere and top notch service throughout our stay. They were even able to give us adjoining rooms with the grandparents, which made things a lot easier for everyone. And thanks, again, for suggesting the scooter/vehicle for the grandparents – it worked out perfectly, and they would not have been able to survive the week without it.
You nailed all of the FastPass rides and attractions, and the detailed day-by-day schedule really helped keep us smoothly on track. Finally, the Disney VIP tour guide experience was fantastic. Our personal tour guide, Erin, was sweet and kind and immediately struck up a friendship with our daughters. Erin drove us from park-to-park and got us VIP tickets to all shows/parades and FastPass entrance to all rides and attractions. During the incredibly busy holiday season, it was truly a blessing to have the personal attention and assistance of a Disney VIP tour guide.
Thanks for everything. You’ve been professional and incredibly responsive throughout the planning process, and it resulted in a wonderful first Disney trip for our family. We will certainly be contacting you in the future for all Disney-related travel planning.”
Jason Liberi, Rutlage, PA yes
“Mickie, I wanted to take the time to sincerely thank you for everything you did in helping us plan our Disney vacation!! We had a wonderful time and you definitely relieved any anxiety and fears I had about messing anything up! It really was a memorable trip that I know my kids and us will always treasure . . . Again we cannot thank you enough for such a memorable trip. Your service was wonderful and I would recommend it to anyone who is going to Disney and wants to plan it stress free.”
Stephanie Gavrilis, Essex, MD yes
“We took our grandson, who is 20 months old, to Disney after not having been there for 25 years. Disney has changed dramatically during that time, with special apps, wristbands, fast passes and more. Michelle (Schaeffer) orchestrated the entire experience for us, got us into the right character meals, and arranged the best rides with our fast passes. She planned our days, so that rides and meals were grouped geographically and chronologically to make the experience as easy as possible. Michelle also told us when and where to see the parades and shows to best avoid the crowds. Best of all, she stayed in touch with us during the week to provide instant advice and to help change our daily plans as needed. Planning a Disney trip is complicated, with events, rides, and meals reserved months in advance. Michelle planned our trip door to door, with our baggage checked in at our departure airport and delivered seamlessly to our hotel room, and then the same on the trip home. Michele was invaluable in doing all of this, with a minimum of work or forethought by us. We highly recommend her, and will be sure to retain her services again on our next trip!”
Joe Dibenedetto, New York, NY yes
I wanted to let you know how much I appreciate your help with planning our Disney vacation. We had a blast! The trip was so special and everything went so smooth. I think this was our best vacation yet and I never could have planned this trip without you. Our boys loved the Wilderness Lodge. Especially their bunk beds! Traveling by boat is the way to go for our family.
The first day at the park we had a cast member offer us 4 tickets for the Christmas event, so we got to go back to the park from 7-midnight and enjoy all of the Christmas festivities. That was an awesome surprise. I had two very happy kiddos and we can’t wait to go back.”
Erin Lockhart, Birmingham, AL yes
I have given this a lot of thought, but still not sure if you will understand just how much my family and I appreciate what you did for us. I felt like a VIP. My grandkids couldn’t have been more pleased. You do your job very well and deserve lots of praise. Please know that if the need arises, I will use you again. Thank you isn’t enough.”
Doris M., Montgomery, TX yes
“I do not even know if words can express how grateful we are to you (Jen Jefferson). Our trip was so amazing and we would’ve never had such an awesome time if it wasn’t for all of your hard work. I will definitely recommend you to anyone who is interested in going to Walt Disney World because you made this a very magical experience. I was able to concentrate on creating memories with my children while not having the stress of planning this vacation. We plan on going again in another three years so for sure I will definitely be calling you then. Thanks again for everything!!
Teresa, Olmsted Farms, OH yes
“Brittany came so highly recommended, but I still thought, “I grew up at Disney! I’ve planned Disney many times before, why should I use Brittany?” But, when it was time to plan our trip for this past spring break, I had a lot going on, and the idea of someone else doing all the work was quite appealing. Best. decision. ever! Brittany made the trip planning stress free and a complete breeze. We were 110% happy with every recommendation she gave us…from the hotel, to the fast pass selections, to our dining selections. We ate at some restaurants we would have never discovered on our own but we will be sure to never miss again! I cannot say enough about how thrilled we were (and my husband was skeptical) to have had Brittany plan this past trip. She is truly awesome, and skeptical husband said never to plan a Disney trip without her help again!”
Kristen Brannon, Destin, FL yes
“Dennis Brown and the entire Glass Slipper team were my family’s one stop shop for planning our first Disney World Vacation (as parents). The level of personalized attention to detail and attentiveness was a refreshing change from what has become the self-service norm in the travel industry. His thorough understanding of every restaurant, hotel and park helped us have a truly magical experience my family won’t forget. If you are planning a trip to Disney, Dennis is a person you should know!”
Ron and Jennifer Tessendorf, Palatine, IL yes
“We had a fabulous time at Disney, and I don’t know how many times I said aloud or to myself “I don’t know what we would have done without Mickie”! You made our experience so much more enjoyable. There was less stress, because we didn’t have to worry about the little things, and more time for fun! I would highly recommend your services to anyone planning a Disney trip – whether it was their first visit, or a return visit. Thank you so much for the time you took, and all the questions you answered, to ensure that my family’s vacation was a success!”
Keri Gockel, Dubuque, IA yes