Our job is not done until our clients return from their vacations with smiles on their faces and unforgettable memories in their hearts. Our goal is total satisfaction. Take a look at what some of our satisfied clients have to say. The only thing that we love more than your praise is your repeat business and referrals!
“I first contacted Glass Slipper Concierge about 16 months ago. I sent in an internet inquiry, and was very pleasantly surprised to have been contacted by a local representative. Dennis walked us through several different options, and booked us a great trip. Unfortunately, due to an medical situation with one of our children, we had to cancel our trip. Dennis had our deposit refunded in less than a day, and was extremely empathic to our situation. He and I started to book a trip for this past November, but again we were unable to follow through. When we contacted him for the third time, I expected a little hesitancy on his part. He was as helpful and gracious as ever. His patience and kindness, are a testament to the man he is.
When we were actually going to get to go on the trip, his service was even more incredible. He and Amber spent hours on the phone planning every detail of our visit. He even gave us an hour by hour itinerary for every day we were in the parks. Any questions we had, we immediately answered via email (even late at night on and weekends). In a time where good service is rare and great service is a thing of the past, Dennis shows that when someone truly enjoys their job a customer’s wildest expectations can be exceeded.”
Drew and Amber Droegemeier, Wichita, KS yes
“Thank you for helping us plan our Disneyland vacation. Everything was wonderful. All your recommendations were so helpful and the meal with the princesses was so special for our kids. Thank you very much Gabriela for your excellent services. Next time we are going to Walt Disney World and we will be contacting you to help us plan our trip again.”
Karen Sabido, Mexico yes
“Hi Brittany! Just wanted to send an email to say thanks again for all your assistance! We absolutely LOVED the cruise! We all had a great time - the suite, the food, the kids club - it was all amazing! The only unfortunate part (for our bank account) is that I don’t think we can go again and not sail concierge!! It was SO nice and the 2 hostesses on the Magic were fantastic and did so much to make the trip special-especially for the boys! You were right and I’m so glad we upgraded! Anyway, you will certainly be hearing from me again-just as soon as I can talk my husband into another one!”
Leah Roush DeFrank, Highland, MI yes
“Jen ~ I can’t thank you enough for all your help!...You made everything so easy! With my busy schedule, I had no idea where to begin and no time to do the necessary research. I really appreciated you making our dinner reservations and scheduling our fast passes. The final package containing the itinerary for each step of our vacation was priceless! We used it each day. For my husband and I, it was incredibly helpful to have the information. Disney can be so overwhelming and a lot of work if you have not idea where to start. You made it less of a job and more of a vacation!”
Tonia M, Avon, NY yes
I can’t thank you enough. Seriously. The detailed packet you put together for us was priceless….even the recommendations of which way to walk and different attractions to check out was totally on point . . . You definitely made our trip special and all of the plans you put together for us were perfect!! We will definitely be using you again.”
Tara Hample, Ashburn, VA yes
“I am a 62 year old grandmother who was put in charge of the trip. My late night online panic brought me to The Glass Slipper Concierge, and ultimately to Mickie Kloskowski. She was like a soothing tonic who walked me through each step of the trip. It was the best family trip we have ever taken.”
Gayle Felchlin, Athens, GA yes
“Happy New Year, Staci!
We’ve just returned from an unforgettable vacation at Disney, and we are so thankful for your guidance and assistance in arranging every small detail that made the trip extra ‘magical’ for our family and the grandparents.
The Grand Floridian was beautiful, with Christmas decorations everywhere and top notch service throughout our stay. They were even able to give us adjoining rooms with the grandparents, which made things a lot easier for everyone. And thanks, again, for suggesting the scooter/vehicle for the grandparents – it worked out perfectly, and they would not have been able to survive the week without it.
You nailed all of the FastPass rides and attractions, and the detailed day-by-day schedule really helped keep us smoothly on track. Finally, the Disney VIP tour guide experience was fantastic. Our personal tour guide, Erin, was sweet and kind and immediately struck up a friendship with our daughters. Erin drove us from park-to-park and got us VIP tickets to all shows/parades and FastPass entrance to all rides and attractions. During the incredibly busy holiday season, it was truly a blessing to have the personal attention and assistance of a Disney VIP tour guide.
Thanks for everything. You’ve been professional and incredibly responsive throughout the planning process, and it resulted in a wonderful first Disney trip for our family. We will certainly be contacting you in the future for all Disney-related travel planning.”
Jason Liberi, Rutlage, PA yes
“Mickie, I wanted to take the time to sincerely thank you for everything you did in helping us plan our Disney vacation!! We had a wonderful time and you definitely relieved any anxiety and fears I had about messing anything up! It really was a memorable trip that I know my kids and us will always treasure . . . Again we cannot thank you enough for such a memorable trip. Your service was wonderful and I would recommend it to anyone who is going to Disney and wants to plan it stress free.”
Stephanie Gavrilis, Essex, MD yes
“We took our grandson, who is 20 months old, to Disney after not having been there for 25 years. Disney has changed dramatically during that time, with special apps, wristbands, fast passes and more. Michelle (Schaeffer) orchestrated the entire experience for us, got us into the right character meals, and arranged the best rides with our fast passes. She planned our days, so that rides and meals were grouped geographically and chronologically to make the experience as easy as possible. Michelle also told us when and where to see the parades and shows to best avoid the crowds. Best of all, she stayed in touch with us during the week to provide instant advice and to help change our daily plans as needed. Planning a Disney trip is complicated, with events, rides, and meals reserved months in advance. Michelle planned our trip door to door, with our baggage checked in at our departure airport and delivered seamlessly to our hotel room, and then the same on the trip home. Michele was invaluable in doing all of this, with a minimum of work or forethought by us. We highly recommend her, and will be sure to retain her services again on our next trip!”
Joe Dibenedetto, New York, NY yes
I wanted to let you know how much I appreciate your help with planning our Disney vacation. We had a blast! The trip was so special and everything went so smooth. I think this was our best vacation yet and I never could have planned this trip without you. Our boys loved the Wilderness Lodge. Especially their bunk beds! Traveling by boat is the way to go for our family.
The first day at the park we had a cast member offer us 4 tickets for the Christmas event, so we got to go back to the park from 7-midnight and enjoy all of the Christmas festivities. That was an awesome surprise. I had two very happy kiddos and we can’t wait to go back.”
Erin Lockhart, Birmingham, AL yes