Our job is not done until our clients return from their vacations with smiles on their faces and unforgettable memories in their hearts. Our goal is total satisfaction. Take a look at what some of our satisfied clients have to say. The only thing that we love more than your praise is your repeat business and referrals!
“Nicole Spero is THE BEST! We were first-timers to Disneyworld and pretty overwhelmed by it all. Nicole took the time to break it all down for us and planned the absolute perfect trip for my family. Everything was considered—my kids’ ages, what kind of rides they’d like, when bedtime usually was…which made for the perfect custom-tailored vacation for us. She was even available via text for questions during our trip! She’s prompt, friendly, and so knowledgable about all Disney properties. Can’t wait to work with her again!”
Trisha London, Edina, MN yes
“I could not have done this vacation without Nicole Spero’s help/guidance!!! This was my first time at Disney in the “modern era” of technology (I was last there in 1988), and I had no idea what I was doing when trying to plan a vacation for my family. Nicole was extremely accessible and really listed to what we wanted to do for this vacation… based on that information, Nicole’s recommendations were spot on!!! We enjoyed everything that she suggested, it was awesome!!! I liked that she contacted me the first morning, after we arrived, to make sure everything was going okay, her concern was very appreciated. I really can’t say enough good things about Nicole, the pride that she takes in her work translates into a fantastic, stress-free (yes, it’s possible) family vacation for you! I can’t thank Nicole enough and will definitely use her services in the future!!!”
Missy Smith, Chicago, IL yes
“I seriously love how each day is planned out taking everyone’s possible needs into account. This is so great! I’m the person who likes to plan everything out and figured I’d take a break from doing that this year. I couldn’t be happier that we found you for our trip!”
Nicole Heffernan, Savannah, GA yes
“Nicole Sutton is awesome – she provides the best client service I have ever had. Planning a trip to DisneyWorld is very complex and requires an enormous amount of time. Nicole does it all. She has excellent suggestions, immediately responds to questions and changes, and somehow finds impossible-to-get Fastpasses and room and dining reservations. I will never do another trip to DisneyWorld without Nicole’s help.”
Connie Coleman, Quincy, MA yes
“We are a second generation Disney family, and even with all of our experiences going to the parks, Nicole Sutton’s assistance has been invaluable. She has assisted us in planning a number of trips for our large extended family. She was able to suggest new experiences to enhance our tips and she is incredibly responsive and helpful when we needed to make last minute changes. We will absolutely turn to Nicole again to plan our next trip.”
Stacy Silverstone, Marietta, GA yes
“We enjoyed a wonderful vacation to Disney this past February, and we owe a special thanks to Michelle Schaeffer for planning such a spectacular, and manageable vacation for our family! Our boys have various interests, and Michelle reserved fast passes, secured restaurant reservations, pirate makeovers etc, all tailor fit to our preferences. Michelle clearly knows the parks inside and out, and we appreciated all of her daily itineraries with detailed tips that saved both time and money! Michelle was available before, during and checked in after our trip to make sure everything went well! Thanks a million, Michelle, for this memorable trip!!”
Kelly Harper, Hamburg, NY yes
“Michelle Schaeffer has been instrumental in our family’s first trip to Disney. From catering to our 4 and 7 years old wants to our needs, she has not skipped a beat in our planning. She takes the time to review options, as well as advise on tips and tricks to maximize your vacation. On a side note ... The day we could pick our meals, the system went down. Michelle didn’t give up and persevered until it was back up and running ... And we were able to get ALL our selections!!!!”
Lisa Moher, Clarks Summit, PA yes
“Thanks (Michelle Schaeffer) for planning us a wonderful vacation!!! . . . Your guidance and planning resulted in a unforgettable vacation that all we needed to do was show up and enjoy ourselves!! We loved every minute. We would recommend you to anyone who wants to go to Disney. The itineraries were very useful, I took it with me each day. It was full of good tips. We want to go back and will be contacting you when we do. Thanks for all your help!!!”
Susan Ford, Tonawanda, NY yes
“Hi Jennifer (Kozlow)! We are back to the real world this week after a Magical vacation. The whole family agreed it was the best vacation ever. Even my husband who was not too thrilled about going. He doesn’t like crowds and chaos. But, because of your help with planning, he remarked several times about how smooth the entire trip was and that it was clear Disney thought of everything.
When I first started looking at the vacation, it was overwhelming! But you put my mind at ease and I had so much fun planning on the My Disney Experience account you set up for us! The dinners and fast passes you chose for us were perfect! No lines, no waiting. I feel like we didn’t miss a thing! (That’s not to say we won’t plan on going back to try a few more experiences.).
I hope you don’t mind if I pass your name and number on to anyone I know that is planning a trip. Your expertise and cheerful assistance was priceless! Thanks again.”
Sue Engle Jones, Waterville, NY yes
My mom, who wintered in Florida for many years, met Dennis in 2011 and worked with him planning a family vacation to Walt Disney World in 2012. His knowledge, suggestions, tips and overall skill then was invaluable and my mother still raves about Dennis. Last summer, a dear high school friend of mine and I got to talking and we decided I should celebrate my upcoming 50th birthday in style and do it at ‘the happiest place on earth’ where age doesn’t really exist.
Dennis was and is fabulous to work with. He made great suggestions, offered numerous tips regarding park information and best times for certain things as well as great ideas for planning our stay. He made a point sending reminders just prior to being able to book dinner reservations and fast passes. Whenever new information came to him, he shared that with us right away. Once our trip began he provided us with a cell phone number so we could text him quickly and on the fly with questions and also so he could send us important updates. He went on to help us with a small billing issue both during our stay and shortly afterward.
. . . In my experience with working with him, twice, Dennis makes what is his job, feel to people like me, like a little bit of magic. He makes it feel like the vacation begins when we start working with him. I I hope to work with him again and I would recommend him to anyone.
Evelyn Maan, Vancouver, Canada yes